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Gina Nava
Gina Nava at Universal Nissan

Gina Nava

Reputation Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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2 Reviews

Dealership Experience

7 yrs, 1 mo

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2 Reviews

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2 Reviews of Gina Nava

May 27, 2026

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Employee Rating

Service was okay, sold me a car that literally a month later I had to replace all tires. Found out that I did not have a spare tire, also the key fob is not working properly. Trying to get someone on the More

by BMORGEN4310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mark Renert, Deya Oumallal, Juan Crespo, Ruben Matos, Eric Matos, Michael Perez, Richard Harris, Juan Espinal

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May 31, 2026

Universal Nissan responded

Thank you for sharing your feedback. Our records indicate that the vehicle passed inspection at the time of sale, including the tires. We also understand the vehicle was driven approximately 3,000 miles before the tires were replaced. Based on that timeline, we do not believe the tire replacement alone reflects the condition of the vehicle when it was purchased. Gina Nava Reputation Manager gnava@universalnissan.com

April 04, 2025

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Employee Rating

Great customer service and knowledge. Highly recommend this dealership to everyone needing a new or pre-owned Vehicle. More

by billsteinlauf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Crespo, Eliab Sterling, Sam Sahman, Michael Perez, Gilberto Gortari

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Apr 04, 2025

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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