Michael Perez
Michael Perez at Universal Nissan

Michael Perez

Director Used Cars

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

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7 Reviews
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7 Reviews

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7 Reviews of Michael Perez

May 27, 2026

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Employee Rating

Service was okay, sold me a car that literally a month later I had to replace all tires. Found out that I did not have a spare tire, also the key fob is not working properly. Trying to get someone on the More

by BMORGEN4310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 31, 2026

Universal Nissan responded

Thank you for sharing your feedback. Our records indicate that the vehicle passed inspection at the time of sale, including the tires. We also understand the vehicle was driven approximately 3,000 miles before the tires were replaced. Based on that timeline, we do not believe the tire replacement alone reflects the condition of the vehicle when it was purchased. Gina Nava Reputation Manager gnava@universalnissan.com

March 27, 2026

Dealership Rating
Employee Rating

The entire process was smooth and seamless, my interaction with all employees was professional. Mike Perez went above and beyond. More

by tjbalth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal, Drenis Ozuna

Apr 08, 2026

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don’t hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

April 04, 2025

Dealership Rating
Employee Rating

Great customer service and knowledge. Highly recommend this dealership to everyone needing a new or pre-owned Vehicle. More

by billsteinlauf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Universal Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 23, 2018

Dealership Rating
Employee Rating

Diana es excelente Les recomiendo todo de ella es una linda persona muy profesional y muy honesta me encanto su servicio. Gracias, Diana Colina. Dios te bendice abundan More

by Sra. Aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diana Colina, Sean Deally

October 23, 2018

Dealership Rating
Employee Rating

Diana is very excellent Diana Colina is a very excellent person, I recommend you ask for her if you come by. She is very patient and an amazing listener. She managed to help More

by Mr. Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Arocho, Diana Colina

October 10, 2018

Dealership Rating
Employee Rating

Gracias a ti, tengo mi Nissan #sevendensonrisas Gracias por todo. Diana Colina hoy soy VIP & tengo mi nuevo Sentra 2018.5 #sevendensonrisas Dios bendiga tu camino. te recomiendo mas de un 140% me fu More

by Ada del Valle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diana Colina

Oct 19, 2018

Universal Nissan responded

Diana, thank you!

October 10, 2018

Dealership Rating
Employee Rating

Diana Colina is awesome #sevendensonrisas Juntas se logró! Gracias por tanto. Diana Colina hoy soy VIP & tengo mi nueva ROGUE 2018.5 #sevendensonrisas Dios bendiga tu andar. #NissanGirl eres More

by Glenda Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diana Colina

Oct 19, 2018

Universal Nissan responded

Thank you!

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