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Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts | Page 25

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
313 Reviews
4.9

313 Reviews

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313 Reviews of Gina Roberts

November 01, 2023

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Employee Rating

Love Honda service department. Customer service is excellent on all levels and makes the entire experience easy. Keep up the excellent work! I recommend your department all the tim More

by Kathy Neelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Nov 02, 2023

Executive Honda responded

Kathy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 01, 2023

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Employee Rating

Very friendly and helpful people. Gina gave me her direct phone number where I was able to call and have my questions answered promptly. More

by dkragiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Genna Panaroni

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Nov 02, 2023

Executive Honda responded

Thank you! Gina and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Honda.

October 30, 2023

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Employee Rating

East to make appointments and great staff. You get follow ups thorough out your visit. Appointment reminders are by text and email which is helpful. More

by Airtouch911
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

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Oct 31, 2023

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

October 29, 2023

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Employee Rating

Everyone is very nice. They always have your car ready for you when they tell you that it will be ready. That's important! More

by AERIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Oct 30, 2023

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 29, 2023

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Employee Rating

Gina has been my service associate for years now and does an amazing job down to the details. I appreciate the small gestures like the stickers and how quick she can schedule me in. More

by ALYSATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Chapman, Ryan Nelson, Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas . , Louis Oosten

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Oct 29, 2023

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina always meets your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

October 28, 2023

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Employee Rating

Staff was friendly and professional ! Only repair work that been authorized ! Car was returned to customer on time as been promised More

by QUANGTRAN160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2023

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

October 27, 2023

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Employee Rating

The are always great there with all my service needs. Whether I make an appointment or just drive up they give me accurate information about when my car will be ready. More

by DTHIRTEEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Sean McMahon

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Oct 29, 2023

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

October 27, 2023

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Employee Rating

Every time I bring my car i am very satisfied with my service and dealer. Andres works on my car and I’m very happy with him. Chris Guerin is my advisor More

by ROSALIE0275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Oct 27, 2023

Executive Honda responded

Rosalie, It's great to hear that Chris and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 26, 2023

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Employee Rating

Dependable dealership for the past 17 years of servicing my Hondas. Have never had a complaint. More

by PECAN2PHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

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Oct 26, 2023

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 25, 2023

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Employee Rating

Salesman knowledgeable but came down to lesser of many dealerships. Some had illiterates as salesman and Ryan knew everything but they would not would bargain and tried to sell me stuff I didn’t need More

by sgarbowit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Nelson

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Oct 25, 2023

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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