Glenn Cruz

Pésimo servicio, cero profesionalismo y una falta de responsabilidad que resulta verdaderamente decepcionante. Lo que debería haber sido una experiencia normal con un vehículo Honda terminó convirtiéndo responsabilidad que resulta verdaderamente decepcionante. Lo que debería haber sido una experiencia normal con un vehículo Honda terminó convirtiéndose en un problema tras otro, con una atención al cliente que deja muchísimo que desear. Lo más preocupante no fue solamente el problema con el vehículo, sino la manera en que el dealer decidió manejar la situación: poca disposición para encontrar una solución, falta de comunicación clara, respuestas contradictorias y una actitud que hace sentir al cliente completamente abandonado una vez que ya tienen su dinero. Uno espera que un dealer autorizado por Honda respalde la reputación de la marca y trate a sus clientes con seriedad. En este caso ocurrió exactamente lo contrario. La experiencia fue frustrante, desgastante y absolutamente innecesaria More

by Jpg.24 Verified Customer Verified Customer

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Glenn is the Rockstar of the dealership! !! Glenn is very good at explaining everything, gives me multiple options, and directs me to the deal that is best for me. No wonder everyone is looki !! Glenn is very good at explaining everything, gives me multiple options, and directs me to the deal that is best for me. No wonder everyone is looking for him and ask assistance! Keep it up Glenn! More

by nhellzM Verified Customer Verified Customer

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Excellent customer service experience from Glenn. Good product and service knowledge plus making the customer conversation pleasant and professional? Good product and service knowledge plus making the customer conversation pleasant and professional? More

by CATHERINEUMALI40 Verified Customer Verified Customer

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our visit is very pleasant, your agent glen cruz is accommodating, nice and very helful accommodating, nice and very helful More

by sky Verified Customer Verified Customer

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I’ve always had smooth transactions here, but this time James really went above and beyond during my second trade. He clearly explained the pros and cons, making the process easy to understand. He was very James really went above and beyond during my second trade. He clearly explained the pros and cons, making the process easy to understand. He was very accommodating, provided excellent customer service, and made the entire transaction a great experience. More

by DELEONKRISTINEJEAN Verified Customer Verified Customer

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Satisfied and happy with the experience and I can recommend with my friends in this place recommend with my friends in this place More

by mcabutaje2017 Verified Customer Verified Customer

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I've only had a great experience with Victory Honda in San Bruno. This time I worked with Anthony, and he was extremely professional. San Bruno. This time I worked with Anthony, and he was extremely professional. More

by bmj Verified Customer Verified Customer

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Glenn provided excellent customer service since this was my first time at this dealership. I know I was in good hands since he helped set my expectations on what service will be done to my car and the estim my first time at this dealership. I know I was in good hands since he helped set my expectations on what service will be done to my car and the estimated wait time. I would come back to this dealership and always ask for Glenn for assistance. More

by Cindy Verified Customer Verified Customer

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Both Glenn and Edgar made us feel valued as customers, and I truly appreciate their excellent service. We are very happy with our new Honda CRV and highly recommend this dealership to anyone looking for a and I truly appreciate their excellent service. We are very happy with our new Honda CRV and highly recommend this dealership to anyone looking for a great car-buying experience! It More

by tuazonrosalie08 Verified Customer Verified Customer

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Glenn is not a very talkative sales person or a persuasive one, but he is awesome that way! You can tell that he is nice, genuine, and just wants you to be happy with your purchase. He has been hel persuasive one, but he is awesome that way! You can tell that he is nice, genuine, and just wants you to be happy with your purchase. He has been helping me and my husband for more than 6 years now, and rest assured we’ll be his loyal clients in the years to come. More

by MARILES419 Verified Customer Verified Customer

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