Gonzo Dussan

They were able to schedule my oil change as one of their first appointments for the day so the wait time was very minimum. The service manager, Jeff Hernandez, was great as well. first appointments for the day so the wait time was very minimum. The service manager, Jeff Hernandez, was great as well. More

by E.Mora Verified Customer Verified Customer

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Gonzo was very professional & answered all our questions about the Car. We are absolutely obsessed with my new Tx!!! The entire process was very smooth & time efficient so we would recommend Gonzo to all about the Car. We are absolutely obsessed with my new Tx!!! The entire process was very smooth & time efficient so we would recommend Gonzo to all of our friends or anyone interested in Lexus. W e have been loyal customers since 2007 & hope to continue being in business More

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The duration of being there was too long…7 hours! Way too long! I was getting very frustrated! Also the prep of the car was incomplete! Car had to be washed twice, labels were not removed, protectio Way too long! I was getting very frustrated! Also the prep of the car was incomplete! Car had to be washed twice, labels were not removed, protection tape on door sills were not removed, tires were over inflated and never saw anyone from the internet department! More

by CAROLBUICK Verified Customer Verified Customer

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Julian was very professional and answered all my questions. He made sure everything was moving smoothly. When we got to Lexus for the test drive, he was busy, and got Gonzo to help us. He was equ questions. He made sure everything was moving smoothly. When we got to Lexus for the test drive, he was busy, and got Gonzo to help us. He was equally kind and professional. Would recommend them. More

by SANDREU Verified Customer Verified Customer

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Gonzalo (sales person) and Art (finance) were very help full and easy to work. A very satisfy customer full and easy to work. A very satisfy customer More

by ELIZABETH54 Verified Customer Verified Customer

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Excellent, Good Customer Service, Professional, Helpful, Friendly, Knowledgeable, Patient, Responsive, Prompt, Detail-oriented, Courteous, Efficient, Proactive, Friendly, Knowledgeable, Patient, Responsive, Prompt, Detail-oriented, Courteous, Efficient, Proactive, More

by KEMELYP305 Verified Customer Verified Customer

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Gonzo is punctual, friendly, and professional. He understands his customers and what they are looking for in a quality vehicle. I appreciate his negotiation skills and really understands his produ He understands his customers and what they are looking for in a quality vehicle. I appreciate his negotiation skills and really understands his products. He will also make really good suggestions about the vehicle in the customer's best interests. Love dealing with him and cannot wait to have him help again with my wife's lease. More

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The customer service department is excellent and the Financial Advisor explains to me all programs plans for leases very clear. Financial Advisor explains to me all programs plans for leases very clear. More

by meckgarcia14 Verified Customer Verified Customer

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Muy profesional me ayudo mucho y tiene una actitud excelente. Serio pero profesional. Lo recomendaría mucho. excelente. Serio pero profesional. Lo recomendaría mucho. More

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Absolutely pleased every time it is my absolute favorite dealership to visit. Employees are extremely friendly, very helpful and welcoming Gonzo is the best EVER! Absolutely love him. He always goes above a dealership to visit. Employees are extremely friendly, very helpful and welcoming Gonzo is the best EVER! Absolutely love him. He always goes above and beyond . I purchased my previous Lexus at this location I moved out of the state and I cannot see myself going anywhere else!! I made the drive back down to pick up my new car and Gonzo made everything so easy!!! Highly recommend him over anyone! he genuinely cares! More

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