Grace Grems
Grace Grems at Ed Morse Ford

Grace Grems | Page 8

Service Advisor

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.6
92 Reviews

Dealership Experience

2 yrs, 4 mos

4.6

92 Reviews

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92 Reviews of Grace Grems

September 25, 2024

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Grace moved things along and got my car returned promptly due to an unpredicted situation. More

by KLEPPE.SHARON
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Recommend Dealer
Yes

September 25, 2024

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Grace was helpful and efficient. Car was done on time and very clean. Everyone was polite. More

by DREAMRIDGE67
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Recommend Dealer
Yes

September 13, 2024

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Fair pricing, great given by the entire staff. Would highly recommend getting service done here. More

by MEPUDYTAT
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Recommend Dealer
Yes

September 10, 2024

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Great person to take your car to. Brian is a straight shooter. Won’t steer you wrong. More

by Bobbyneuman
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Recommend Dealer
Yes

Other Employees Tagged: Cody Birkhofer, Brian Guthrie

August 30, 2024

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Ed Morse always does a great job. Terrific service every time. I recommend this dealtership. More

by CORNMIKE
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Recommend Dealer
Yes

Other Employees Tagged: Cody Birkhofer, Brian Guthrie

August 17, 2024

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Got over charged for the works oil change with tires rotated! went from $70 to $111! was suppose to wash our truck and never did for the 2 nd time ! The place is a mess! They are under construction an More

by GDSNYDER
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Recommend Dealer
No

July 06, 2024

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They were very attentive to my situation and rectified the problem as quickly as possible especially considering they were undergoing a renovation project at the dealership. More

by DLNOBLE
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Recommend Dealer
Yes

Other Employees Tagged: Cody Birkhofer, Mike Gierut

Jul 09, 2024

Ed Morse Ford responded

Thank you for sharing your experience with us. We appreciate your understanding of the situation during our renovation project. We aim to provide efficient service despite any challenges, and we're glad we could rectify the issue for you promptly. Your feedback is valuable to us. We look forward to serving you again at Ed Morse Ford Lincoln Muscatine. Sincerely, The Ed Morse Ford Lincoln Team

June 19, 2024

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They are good people. They took care of me and fixed my car. Got out I good time. Thanks to them More

by JOHNBUSH0
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Recommend Dealer
Yes
Jun 24, 2024

Ed Morse Ford responded

Thank you for choosing Ed Morse Ford Lincoln Muscatine and for sharing your positive experience with us. We are thrilled to hear that we were able to take care of you and get your car fixed promptly. Please come see us again for any future needs! Sincerely, The Ed Morse Ford Lincoln Team

June 04, 2024

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Took care of me and got me in past minute - much appreciated!!!! I'll go back. More

by KVD0612
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Recommend Dealer
Yes

Other Employees Tagged: Marissa Toyne

Jun 07, 2024

Ed Morse Ford responded

Thank you for the positive review, we're thrilled to hear that we could assist you last minute. We look forward to welcoming you back at Ed Morse Ford Lincoln in the future. See you soon! Sincerely, The Ed Morse Ford Lincoln Team

May 24, 2024

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I think the prices here are too high, they wanted over 229.00 for a new battery! Unless the work involves major work under my warranty, I will not be back! More

by TERRIIRWIN4
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Recommend Dealer
No

Other Employees Tagged: Cody Birkhofer, Mike Gierut

May 28, 2024

Ed Morse Ford responded

Thank you for sharing your feedback, Terri. We appreciate your perspective on pricing concerns with the new battery. Please feel free to reach out to us at Ed Morse Ford Lincoln Muscatine to discuss your warranty and explore potential solutions. We value your input and aim for a positive resolution. Sincerely, The Ed Morse Ford Lincoln Team