Dealership Experience
2 yrs, 4 mos
92 Reviews
Write a Review92 Reviews of Grace Grems
August 17, 2024
Got over charged for the works oil change with tires rotated! went from $70 to $111! was suppose to wash our truck and never did for the 2 nd time ! The place is a mess! They are under construction an rotated! went from $70 to $111! was suppose to wash our truck and never did for the 2 nd time ! The place is a mess! They are under construction and took us forever to find the place to sit where we could wait for truck! waited for 1 1/2 hr for it to be serviced!! such a mess! will not be going back to have oil changes any more! Have an appointment Tuesday but only because the part is under warranty! We have at least 4 recalls on our 2020 F150 and they haven’t got us parts on any of them! One is for the tailgate which they ordered part for it at least 6 months ago at our last oil change and they knew nothing about it or where the part was! Not going back! More
July 06, 2024
They were very attentive to my situation and rectified the problem as quickly as possible especially considering they were undergoing a renovation project at the dealership. the problem as quickly as possible especially considering they were undergoing a renovation project at the dealership. More
Other Employees Tagged: Cody Birkhofer, Mike Gierut
May 24, 2024
I think the prices here are too high, they wanted over 229.00 for a new battery! Unless the work involves major work under my warranty, I will not be back! 229.00 for a new battery! Unless the work involves major work under my warranty, I will not be back! More
Other Employees Tagged: Cody Birkhofer, Mike Gierut

