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Gracie Martinez
Gracie Martinez at Seguin Chevrolet

Gracie Martinez

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Gracie Martinez

August 13, 2025

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Employee Rating

Got serviced same day for an issue that should’ve been a several day fix More

by Tatormedic
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Recommend Dealer
Yes
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August 08, 2025

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Had a scratch a a grease spot after but they bought me a paint pen which was nice More

by boobookermit
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

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Aug 11, 2025

Seguin Chevrolet responded

Dear boobookermit, Thank you for your review. I’m glad our team was able to provide a paint pen to address the scratch and grease spot. We appreciate your understanding and the chance to make it right. Sincerely, Jeremy Sims, General Manager

August 08, 2025

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Great customer service Great at communicating what was going on with the service of my vehicle More

by valbudda25
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

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Aug 11, 2025

Seguin Chevrolet responded

Dear valbudda25, Thank you for your wonderful review. I’m pleased to hear our team provided great customer service and kept you well-informed throughout your vehicle’s service. We appreciate your trust in us. Sincerely, Jeremy Sims, General Manager

August 08, 2025

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The personal at Seguin Chevrolet have been courteous and helpful.; both the sales and service departments have met my expectations thus far. More

by freasier47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila, Ramiro Castillo, Jose Ramirez, ethan starks, Gabriel Vega

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Aug 11, 2025

Seguin Chevrolet responded

Dear freasier47, Thank you for sharing your experience. I’m glad to hear our sales and service teams have been courteous, helpful, and met your expectations. We appreciate your feedback and the opportunity to serve you. Sincerely, Jeremy Sims, General Manager

August 08, 2025

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Yeah is professional and so helpful, ill use him for all of my oil changes ! More

by MelissaO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Gregory Howard, ethan starks

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Aug 11, 2025

Seguin Chevrolet responded

Dear MelissaO, Thank you for your kind words about Yeah. I’m glad to hear he provided professional and helpful service, and we look forward to assisting you with all of your future oil changes. Sincerely, Jeremy Sims, General Manager

August 07, 2025

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I appreciate the time they took to work with my schedule to drop my car off and have it updated and ready for me with in a day! More

by val_cortez02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

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Aug 11, 2025

Seguin Chevrolet responded

Dear val_cortez02, I’m glad our team was able to accommodate your schedule and have your vehicle ready within the day. We appreciate your trust and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 05, 2025

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They provide the best service I've ever seen at a dealership, and genuinely care for each customer More

by fred72965
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Gregory Howard, ethan starks, Gabriel Vega

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August 04, 2025

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Very well pleased with services. Thank you greatly appreciated. I well continue to come for oil changes. More

by Lisahinojosa07
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Gregory Howard, ethan starks, Gabriel Vega

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August 02, 2025

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Good service. Great customer service. Everything was explained to me throughly. Went beyond to help me with my truck More

by joejg1973
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Recommend Dealer
Yes
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August 01, 2025

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This is a nice Dealership to visit for service. No problems and no hassles with fast service. More

by wlwmdw
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, ethan starks

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