Grady Carter

The service is always top notch! Sam was friendly, knowledgeable and professional. I’ve been coming here for many years and look forward to many more. Sam was friendly, knowledgeable and professional. I’ve been coming here for many years and look forward to many more. More

by Spumony08 Verified Customer Verified Customer

Report | Print

Ted, David and Grady made my car buying experience very easy and stress free. The staff at Norm Reeves Honda HB are professional and no high-pressure sales. This is my fourth Honda Accord, and I am very h easy and stress free. The staff at Norm Reeves Honda HB are professional and no high-pressure sales. This is my fourth Honda Accord, and I am very happy with this dealership. More

Report | Print

Layla was a class act sales manager Grady was excellent with Adam, however not honoring the certified used car 2 free oil changes was poorly handled and he should have honored the offer with Adam, however not honoring the certified used car 2 free oil changes was poorly handled and he should have honored the offer More

by Reheemhassan Verified Customer Verified Customer

Report | Print

Let’s be real, car shopping is stressful. We actually came from a sister dealership where the experience was… not it. We felt overwhelmed, under-supported, and honestly a little discouraged. We actually came from a sister dealership where the experience was… not it. We felt overwhelmed, under-supported, and honestly a little discouraged. But then we called this location and Joe answered. From that very first call, everything shifted. Joe, the store manager, was warm, professional, and genuinely eager to help. He told us to come in, and once we arrived, he took care of us like we were longtime customers. No pressure, no xx — just good vibes and real support. He made sure we were in great hands every step of the way. Joe passed us off to Alex, who helped us through the paperwork process like an absolute pro. Calm, organized, and kind — exactly who you want when your brain is already in decision overload. And then came Bashar in finance. Bashar said “no pressure,” and technically… that was true 😏 But he definitely knew how to apply the right kind of persuasive charm. It never felt pushy — just smooth, confident guidance that helped us land on the best deal possible. He made the numbers work and made us laugh, which is saying a lot when you’re staring at a finance screen. We drove off in a beautiful new car with peace of mind and zero regrets. Even though I live out of the way, I’ll be coming back here for maintenance — that’s how much I trust and appreciate this team. If you want a dealership that actually listens, supports, and gets it, go see Joe, Alex, and Bashar. They turned a stressful day into a total win. 🙌🏼 More

by Donna R Verified Customer Verified Customer

Report | Print

I've been a loyal customer of Norm Reeves Honda for over 30 years—and for good reason. While many dealerships talk about exceptional customer service, Norm Reeves Honda Huntington Beach consistently deliver 30 years—and for good reason. While many dealerships talk about exceptional customer service, Norm Reeves Honda Huntington Beach consistently delivers. From their knowledgeable sales team to their dependable service department, this dealership stands head and shoulders above the rest. I choose Norm Reeves HB over every other Honda dealership because of their unwavering reliability, top-tier quality, and unmatched expertise. I'm proud to be a Happy Honda Owner, and even prouder that my entire family is too. We've all experienced the same outstanding care and attention from the team at Norm Reeves Huntington Beach. Whether it's buying a new vehicle or keeping it running like new, we know we're in the best hands. Thank you, Norm Reeves HB, for decades of excellence - we're customers for life! 🚗💙 More

Report | Print

Layla was an Amazing sales individual to work with, her professional level, willing to help and follow up has allowed her to be the sales force she is. Carlos in sales has also done a terrific job followi professional level, willing to help and follow up has allowed her to be the sales force she is. Carlos in sales has also done a terrific job following with me while Laya was on her day off. Grady from Finance has also done a wonderful job with my son Adam, his refusal to phone the 2 oil change services that were promised in the certified car disclosure and claimed that one of there services was completed , that was a very low class move and will cost him in this review and hope he will get the coaching needed More

Report | Print

Alex Garcia was the best salesperson I have dealt with, a 10+ in my books 10+ in my books More

by rich14watson Verified Customer Verified Customer

Report | Print

Toni was professional and kept me informed all the time. The service to the car was a successful and no problem. I would recommend this dealer for service needs. Thank you The service to the car was a successful and no problem. I would recommend this dealer for service needs. Thank you More

by mendezdrew Verified Customer Verified Customer

Report | Print

The people were friendly and listened to our needs. Vincent and Grady explained things simply. They were low-key, which I appreciated. Vincent and Grady explained things simply. They were low-key, which I appreciated. More

by stephmotske Verified Customer Verified Customer

Report | Print

Clean, well stocked, Nothing Special. I don’t care to write a bunch of words I don’t care to write a bunch of words More

by dino1967 Verified Customer Verified Customer

Report | Print