Grant Kitner
Grant Kitner at Elder Ford of Tampa
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Grant Kitner

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Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.1
41 Reviews
4.1

41 Reviews

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41 Reviews of Grant Kitner

March 22, 2025

Dealership Rating
Employee Rating

Worst experience, lack of communication, follow-up, and truck was left unlocked. Theft of items, brought to attention of manager, no communication since. More

by MTLOPEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 25, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 27, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around.Thank you,Dan SillsGeneral ManagerElder Ford of Tampa

January 31, 2025

Dealership Rating
Employee Rating

Process took a little longer, but dealer was very busy. Jonathan was very helpful and knowledgeable to get this process done however. More

by Sean henneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Elder Ford of Tampa responded

Hello Sean, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

July 09, 2024

Dealership Rating
Employee Rating

Great service as usual and would recommend them to anyone. Johnathan Durant is the man. More

by Jbovajr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Serrano, JONATHAN DURAN, CHRISTOPHER STOCKTON , Nacer Menouni

Aug 16, 2024

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

February 07, 2024

Dealership Rating
Employee Rating

The best place to purchase a car from the staff there are very highly trained to help and very curious they take there time More

by Jojodaner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

The service center may be OK but your customer service is terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service cente More

by sackman1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Sills, Anthony Serrano, Badre Ghoumari, DAVID FUNK, Sam Jensen, Robo Rivera , Nabil Brohmi, Nacer Menouni, Robert Torino

October 27, 2023

Dealership Rating
Employee Rating

Everything when very well everyone was very nice I would recommend them to everyone I’m loving my new car More

by rfitzg4460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 07, 2023

Dealership Rating
Employee Rating

My Hyundai Elantra was in mint condition with no noticeable scratches. The car was filled with gas, ready for me to drive. And the inside looked amazing. More

by ablandingjr
Recommend Dealer
Yes

October 04, 2023

Dealership Rating
Employee Rating

They was good and understood what I need and wanted for me to get A truck since my truck was total I. Told them. How much I can spend so they match me up with a 2023 Ford F150 Not That's What's Up More

by jojocannon1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badre Ghoumari, AYMAN ABOUELSOUD, Sam Jensen, CHRISTOPHER STOCKTON , Robert Torino, JONATHAN VALERIO

July 23, 2023

Dealership Rating
Employee Rating

Service is always good and they do a very informative inspection with each oil change. More

by jsparrowhawk2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, DAVID FUNK, Jennifer Perez, Robo Rivera, Johany Trespalacios , ISAEL ABREU, CORY CLARK, JASON HUNTER, Nacer Menouni

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