Grant Salge | Page 23

5 Star customer service I was completely impressed by the amazing customer service I received while shopping around for a car at the mazda dealership of Elk Grove. Jake went I was completely impressed by the amazing customer service I received while shopping around for a car at the mazda dealership of Elk Grove. Jake went above and beyond to make sure we were fully aware of all our options not only did we receive the best deal on our trade in but from the moment we walked in we were treated like family we were properly treated by everyone but one particular employee just made sure all our needs were met and made sure to reassure us every step of the way when we decided to trade our car in and that was Jake. I will definitely recommend all my family and friends to purchase at the Mazda dealership of Elk Grove and to make sure to see Jake. I will forever be grateful thanks again to the Mazda dealership and an especial thanks to Jake. More

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Friendly and Patient I enjoyed my experience at this dealership Christian was very kind and Patient with me even when it was hard to understand what I was trying to say, I I enjoyed my experience at this dealership Christian was very kind and Patient with me even when it was hard to understand what I was trying to say, I really appreciate that of him and everyone else who helped. More

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From hating dealerships to a great experience I cannot say that I have had enjoyable experiences over the years when walking into a dealership. That changed for me last week when we went to Mazda I cannot say that I have had enjoyable experiences over the years when walking into a dealership. That changed for me last week when we went to Mazda of Elk Grove. There complete team was fantastic! The experience we had with our salesperson, Maverick, was fantastic. I could not say enough about how I felt that he really listened to what we were looking for and then did his best to make that happen. More

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Great Experience Jaik Willmon was welcoming, friendly, polite, fun and helpful. His smile was great. He can discuss anything about cars with us and answer the question Jaik Willmon was welcoming, friendly, polite, fun and helpful. His smile was great. He can discuss anything about cars with us and answer the questions we asked detailly. After I bought a Mazda 3, he shown me how the car worked patiently. I highly recommend Jaik. I also want thank you Grant Salge for helping the financial stuff. More

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Our Very Best Family Car-Buying Experience Ever!!! We just want to share to you all, the 'best car-buying experience' my family had at 'Elk Grove Mazda' that far exceeds more than our expectations. Wha We just want to share to you all, the 'best car-buying experience' my family had at 'Elk Grove Mazda' that far exceeds more than our expectations. What an 'excellent' experience working with Sales & Internet Specialist, 'Maverick America', in helping our son, Ian Christopher, and his needs in buying his new car, 2014 Mazda 3 I Sport 5-door possible. We were most impressed and very delighted how professional, personable, knowledgeable, patient and caring he is in the whole process from showing us their special choice selection they had in the lot and driving along with us while my son test drives the car and most importantly, finding the best possible financing that fits my son's budget. He worked diligently with us in their late-closing after hours with his able Sales Manager, Grant Salge, in a way that we could manage with the best interest rate possible that our son could afford on his monthly car payments and applying all the extra services like free oil change, free lifetime car washes and road service. We do really appreciate as well their able Finance Manager, Steve Wray, for his 'outstanding' work in making the financing process a breeze and smooth sailing late in the evening. 'Thank You' Steve! We truly commend Sales Internet Specialist, Mr. 'MAVERICK AMERICA', on his 'professionalism', 'courtesy', 'friendliness' and his 'professional aptitude' was all amazingly compelling and the 'excellent' way he approaches and strives to help his customers. We dearly hope, he gets the 'recognition' and 'appreciation' he so richly deserves. We would 'highly recommend' buying a car from Maverick! We 'LOVE' your dealership and its 'Exemplary' Service! What a difference it makes to really put a high emphasis on your customers. 'THANK YOU' for everything - the sales and service experience was amazingly 'Exceptional'! A 'BIG SHOUT OUT' to ELK GROVE MAZDA!!! The Tongol Family ( Bong, Anita and Ian ) bongtongol@mac.com More

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Third purchase in 2 years!!! My third new car purchase in two years from the same dealership. Great dealership that is paying attention to customer needs all around, from sales t My third new car purchase in two years from the same dealership. Great dealership that is paying attention to customer needs all around, from sales to service and finance. Very friendly stuff trained well and performing accordingly. Ratish Singh was of great assistance in my last purchase looked out not only for me while i was at the dealership but for my children as well. Great job Ratish! Definitely recommending Mazda of Elk Grove to my friends and family. More

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Happy Customer of Nick Ishihara Nick Ishihara provided top notch service to my family when we came to purchase our new Mazda CX-9. We were never pressured to purchase. All the perks Nick Ishihara provided top notch service to my family when we came to purchase our new Mazda CX-9. We were never pressured to purchase. All the perks were clearly explained and we were able to negotiate a very fair price. We bought a car from start to finish in less than 2 hours! I felt Nick knew his product. Even person we had contact with was friendly and kind. Best car buying experience to date. More

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Zoom zoom We got the car we wanted without any hassle. Jaik took great care of us and actually made our car buying experience fun! True story. We got the car we wanted without any hassle. Jaik took great care of us and actually made our car buying experience fun! True story. More

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Great service the second time around. Upon my first visit to EG Mazda, I was greeted by Rachel. She is very kind, knowledgable and honest in her sales approach. She showed me the exact car Upon my first visit to EG Mazda, I was greeted by Rachel. She is very kind, knowledgable and honest in her sales approach. She showed me the exact car I wanted, took it for a test drive. Upon returning, I was ready to make a deal. Unfortunately for me and Rachel, Sales Manager Anthony Triggs wasn't. After he gave me some bogus numbers to try to gouge me, I was astonished, I may be relatively young (26), but that doesn't mean I'm an idiot who takes crap numbers. I left the dealership rather salty. I kept in contact with Rachel though, and we decided to try to give it another go, this time, I told her I didn't want to deal with Anthony, because he obviously has no respect for his customers, I told her I wanted the other Sales Manager Grant Salge. Grant was a stand up guy who showed me numbers straight away that I thought were very fair and reasonable and ended up purchasing the very next day. Steve Wray is a good guy as well, didn't spend a whole lot of time with him, but from what I could gather he was earnest and not pushy at all with the products he offers. Overall, Rachel, Grant, and Steve deserve the 5 stars I'm offering. If it wasn't for them, I would have been giving them a 0. More

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Amazing They were helpful honest respectful caring Hardworking employees that Drive them selves To make a customer Feel more like a friend or family member n They were helpful honest respectful caring Hardworking employees that Drive them selves To make a customer Feel more like a friend or family member not a paycheck no matter what the situation could be Not only I was helped but it gave me a whole new respective and expectations being a first time buying a car That I would recommend anyone that is buying a first time car to go to Elk Grove Mazda dealership no matter what the situation would be or could be they will leave the door open for you not only have the best service but provide you with the car that day or night if someone were to come in ask me where should I buy my car within the Sacramento region I would say Mazda Elk Grove All THE WAY!!! :) More

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