Grant Salge | Page 24

Already referring friends to your Dealership Garrett was a great salesperson! I appreciated that he listened when I told him I was test driving several brands and was not interested in talking nu Garrett was a great salesperson! I appreciated that he listened when I told him I was test driving several brands and was not interested in talking numbers on my first visit. He was quick to follow up with an Email and the following day a call. When I returned the following day with my choice narrowed to two..... he was very thorough in providing information on the vehicle and all the dealership perks. Love the 10 yr 100.000 mile warranty. I also appreciated that when I left to go to my other dealer, he called and stated they would cover the fee for tinting if I returned to but the car. When I did return everything was handled efficiently and professionally! I am returning tomorrow to have my tinting and detailing done, and they are providing a loaner vehicle that I just need to return with gas. Vu Huynh from Nissan handled the Financing paperwork and he also was no pressure and very professional. Grant said he couldn't allow me to place my $8000 downpayment on credit, company rule only allows $5000..... I asked him to make an exception and he said he could not.... that was a bummer but such is life. More

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Great Experience! I recently purchased a Mazda 6 iTouring and worked with Rachel Smolich. Car buying isn't my favorite thing to do, however Rachel made the process easi I recently purchased a Mazda 6 iTouring and worked with Rachel Smolich. Car buying isn't my favorite thing to do, however Rachel made the process easier. She was extremely responsive via email/text and even came in early to be available for my family and I. She was extremely knowledgeable about the vehicles and was able to show me all of the features. One of the best things was that while my wife and I were in finance, she kept my 5 year old daughter busy, playing games with her while she worked. Another employee came over and let her play with his iPad. This definitely made the process that much smoother. Grant was very helpful as well. I visited a 2nd time during the week to compare vehicles before making a final selection and Rachel happened to be out of the office, so he had another rep assist me. This brings me to my last employee compliment. Nick Ishihara was great. He brought 2 cars around for me to compare and took me on a few test drives, answered all of my questions, was extremely knowledgeable about each vehicle and it wasn't even his transaction! Over all I had a great experience with Elk Grove Mazda. I've been to a handful of dealerships (all different brands) and this was by far one of the best. They have a great team who provided excellent service. They also have reasonable prices and a great selection of vehicles. I'm extremely satisfied with my purchase. Zoom zoom! J.D. More

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Great car buying experience! I found a car online from Mazda of Elk Grove and was Immediately interested. Rachel and hear team were great to work with. Under my special financial I found a car online from Mazda of Elk Grove and was Immediately interested. Rachel and hear team were great to work with. Under my special financial circumstance, they were able to get me in the car I wanted with zero pressure to exceed my financial requirements. I was buying for the first time on my own and they made it a wonderful experience. More

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Purchasing a New Car My wife and I looked at many new cars to replace her 12 year old Audi and so we visited with many dealerships and sales people. Nick Ishihara was hea My wife and I looked at many new cars to replace her 12 year old Audi and so we visited with many dealerships and sales people. Nick Ishihara was head and shoulders above other sales people we met in these other dealerships, and along with the other staff at Elk Grove Mazda he created an experience that was very pleasant, knowledgeable, straight forward and without pressure to buy. We returned at least 3 times to look at different Mazdas and were welcomed in an authentically friendly and low-key manner. Clearly Nick wanted to assist us, and his approach was supported as well by the Sales Managers, and Finance Manager we also dealt with. Our was a fully positive experience and while I list the price above as "good" it also was fair and without gimmicks. More

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My First Great buy !! I am a first time car buyer, and in the Army, so my time is important, I wanted a new car and stopped here, was introduced to "Maverick" who was ver I am a first time car buyer, and in the Army, so my time is important, I wanted a new car and stopped here, was introduced to "Maverick" who was very knowledgable and showed me right a way the car I wanted. Also met "Grant" who helped us with paper work to be able to buy. And "Joe" who did all the finance papers. My buy went smoothly, with the help of everyone. A special Thanks to Maverick, job well done! More

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Great Customer Service I have bought a few cars in my life, and I must say this was one, if not the best, customer service I have ever received. I did not feel pressured to I have bought a few cars in my life, and I must say this was one, if not the best, customer service I have ever received. I did not feel pressured to buy a vehicle, Garrett went out of his way to explain everything about the cars we were looking at and never hurried us. He and Grant worked with us on every part of buying our vehicle, in a very professional way. I am sorry to say, but we don't remember the name of person who completed the final paper work on our car, but he was also very professional, took time with us an answered all questions, and like the others was a pleasure working with! More

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New Mazda CX-5 Everyone was so helpful and amazing! They were friendly and worked very hard to get me into the car I wanted without pressuring me into anything I did Everyone was so helpful and amazing! They were friendly and worked very hard to get me into the car I wanted without pressuring me into anything I didn't want or couldn't afford. This was the best car buying experience I've had. I would recommend Mazda of Elk Grove to anyone who is looking for a new car from a dealer who is huge on customer service and satisfaction. More

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Great Experience!!!!! Great Team!!!! Will be Back!!!!! This was my SECOND time at Mazda of elk grove and I can tell you that the service has been nothing but top notch each time I've been in. I had receive This was my SECOND time at Mazda of elk grove and I can tell you that the service has been nothing but top notch each time I've been in. I had received an e-mail from Anthony about trading in my mazda 3 towards a more roomier Mazda 6 and it couldn't have came at a better time because of my new baby on the way!!! When my wife and I came in the experience was great just like before. Garret was very knowledgeable and friendly and was able to assist us with the pros and cons of leasing. After careful consideration we chose leasing because we were able to get the car we wanted with the payments we could afford. He also explained about all the options after our lease term was up. After which we met with Steve in the financing department. He was very informative and made the process easy and painless. I would recommend Mazda of elk grove to anyone and we will be back again!!!! Thanks guys!!!! More

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Pleasant buying experience! This is how buying a car should be. Friendly low pressure salesmen. Both Maverick and Grant made us feel comfortable and got us a very good deal. T This is how buying a car should be. Friendly low pressure salesmen. Both Maverick and Grant made us feel comfortable and got us a very good deal. They were knowledgeable about the cars features and we feel we got the car that was right for us. I definitely recommend this dealership. More

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Wonderful buying experience!! The overall buying experience at Elk Grove Mazda could not have been better. We set an appointment to meet with Garrett and we arrived early and were The overall buying experience at Elk Grove Mazda could not have been better. We set an appointment to meet with Garrett and we arrived early and were greated immediatly. Garrett had the car ready for us to view and we immediately started the test drive. It was clear to me that Garrett really knew a lot about the car we were interested in and all of the features it offered. I was impressed to say the least! After a very thorough, nearly hour long test drive, we got the ball rolling on trading in and purchasing our new Mazda. After a little negotiation and dealing with Grant, the sales manager we all agreed on a reasoanble deal. It was near closing time and to make sure we left with the car that night Garrett had the car detailed and filled with a complementery tank of gas before the detail staff left. We moved on to finance and worked with Steve, who is very friendly. He explained options such as pre-paid maintance and extended warranties and was honest about what worked for our driving situation. Upon signing they all made sure we didn't have additional questions and Garrett saw us off by taking pictures for us with our new car. Our experience was top notch and would definitely purchase again with Garrett and Elk Grove Mazda. More

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