Grant Salge | Page 24

Elk Grove Mazda truly lives up to their great reputation. My experience started with an online inquiry for a CX5, and I quickly received a response from Josh Williams. Josh invited me down to the dealershi My experience started with an online inquiry for a CX5, and I quickly received a response from Josh Williams. Josh invited me down to the dealership for one of their "VIP" appointments. I was skeptical due to past dealership experiences that were not so pleasant, but what a great experience with EG Mazda. Not once did I feel pressured, or hurried to make a decision. Josh took the time to answer all of our questions and address any concerns. Josh also introduced us to the rest of the EG Mazda team. Everyone was friendly and genuinely seemed interested in making us feel comfortable throughout our time at the dealership. I love my new CX5 and will for sure recommend EG Mazda in the future. So a BIG thank you to EG Mazda and their team Josh, Danielle, Steve, Anthony, John, and Grant. Thank you, Errin H. More

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I dealt with Danielle and Maverick over email for about a week. Both handled themselves very professionally and at the end of the sale I felt like I was taken care of and received a pretty good deal. I chose week. Both handled themselves very professionally and at the end of the sale I felt like I was taken care of and received a pretty good deal. I chose Mazda of Elk Grove over their competitors solely based on their customer service. I finished the "deal" over email and spent only about an hour at the dealership signing papers (as my boys played a PlayStation racing game the entire time). Shailene covered the car inspection and features and we were out the door. I would DEFINITELY send friends and family to their dealership. More

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Living in the Sierra Foothills, I had a limited selection of dealerships and cars to choose from. I knew I would have to shop within a 150 mile radius to find a car I wanted at a reasonable price. After rese of dealerships and cars to choose from. I knew I would have to shop within a 150 mile radius to find a car I wanted at a reasonable price. After researching cars online, I was pretty sure I wanted a Mazda CX5. I happened to be in Elk Grove running an errand with my dad and he suggested we stop at a dealership and test drive a CX5 to see if it was really something I would like driving. We met Ratish and he was extremely informative and helpful when it came to my test drive experience. He wasn't pushy and understood that we were just there for a test drive. When asked why we should choose Elk Grove over another Mazda dealership, he informed us of Elk Groves warranty, which really is a good deal. A couple month later, when it was time for me to purchase my car, I called several dealerships. As a busy mom, and knowing I would be taking at least a one hour drive down to a dealership, I wanted to do as much of my negotiating and shopping online and on the phone. None of the dealerships had the exact CX5 I wanted, but they all promised they could get it in. Even though I had enjoyed my test drive experience at ElK Grove, I intially decided to go with a dealership that was closer and was quoting me a better price but as the financing negotiations and applications got under way, I became frustrated because I couldn't get a number when it came to what percentage rate I would be approved or what my monthly payments would be. I emailed Elk Grove and Maverick and Grant not only were able to match the other dealerships price, they gave me a quote for what percentage rate we were approved at and what my monthly payments would be. I let them I would be there in the morning and they promised to get my CX5 there that night. When we arrived, Maverick was able to show me my car, take me for a test drive, help me set up my phone, and answer any questions I had about my new car. Since all my negotiating had been done over the phone and by email, we just had to sign the paperwork with Steve and go over the financing. Then it was out to my newly detailed car with a full tank of gas where we did a walk around and Maverick asked if I had any more questions. Overall, I am very pleased with my experience with Mazda of Elk Grove even if I had to drive an hour and forty minutes to get there. There was never any pressure and I felt like we were delt with fairly, with everything out in the open. I would highly recommend Mazda of Elk Grove! More

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I was very impressed with how everyone was friendly from the moment we arrived at Mazda. Everyone was very helpful, especially Maverick who was diligent in helping us trade in our car. He was very vigilan the moment we arrived at Mazda. Everyone was very helpful, especially Maverick who was diligent in helping us trade in our car. He was very vigilant in ensuring we would get the car we wanted. Steve from financing was very informative and efficient making the process very easy and quick. I would like to say THANK YOU for helping us and our soon to be growing family. More

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Ratish was GREAT! He was very friendly and patient with us and we NEVER felt the least bit pressured. Both Anthony and Grant were a big help in taking care of the paperwork and the financing. Being calle us and we NEVER felt the least bit pressured. Both Anthony and Grant were a big help in taking care of the paperwork and the financing. Being called the next day with a better/lower rate was the icing on the cake. More

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I highly recommend working Shay and getting a opportunity to speak with Grant. Very down to earth people and as long as you are nice, transparent and work together with these people, they will surely work to to speak with Grant. Very down to earth people and as long as you are nice, transparent and work together with these people, they will surely work together with you. I was very happy with my price, and through getting to know Shay and Grant, it was a wonderful experience that I highly recommend to others. More

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I had a great buying experience at this Mazda dealership. The staff of the dealership, especially Joshua Willaims were helpful in making my purchase of a new car run very smooth. Any question I had was answ The staff of the dealership, especially Joshua Willaims were helpful in making my purchase of a new car run very smooth. Any question I had was answered and it very laidback and not a pressured sale like at other places More

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I would like to say that it was an outstanding experience I had being at Mazda of Elk Grove, the workers were very friendly and had a smile and worked well with what I was looking for. I was looking for a Ma I had being at Mazda of Elk Grove, the workers were very friendly and had a smile and worked well with what I was looking for. I was looking for a Mazda 3 and Jaik Willmon helped me find what I was looking for, he was not pushy or trying to force a sale. He went through the details along with the pros and cons of the car not leaving out any details that would hinder my choice. He was a very kind person who took out the time to show remarkable skills of the cars and what he was conveying to us. The Sales Manager was also thorough and kind in helping out with getting the car and getting the best deal possible. The dealership also took care of making sure that it was clean with having free refreshments to quench a thirst. The pricing for the car was well offered and the sale that was going on for the cars help make a choice in buying the car. The salesman also helped to notify me of what the car has to offer me and why it is a great deal on buying the car an the properties such as the Mazda 3 having a gas economic for driving around. What surprised me the most was how Jaik was how transparent and professional he was. More

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Garret was a great salesman. We shopped for many weeks and dealt with several dealerships and salesmen. Garret and the Elk Grove team's professionalism were second to none. Great car buying experience. and dealt with several dealerships and salesmen. Garret and the Elk Grove team's professionalism were second to none. Great car buying experience. Steer clear from the other Mazda Dealerships. More

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Joshua was kind and patient as we decided between a CX-5 and CX-9. We took our time and made several dealership visits. The team at Elk Grove Mazda went out of their way to answer our questions and still and CX-9. We took our time and made several dealership visits. The team at Elk Grove Mazda went out of their way to answer our questions and still gave us the space to make our own decision. We are happy with our shopping and buying experience and will recommend Joshua and Elk Grove Mazda to others. More

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