Grant Salge | Page 25

Great Customer Service I have bought a few cars in my life, and I must say this was one, if not the best, customer service I have ever received. I did not feel pressured to I have bought a few cars in my life, and I must say this was one, if not the best, customer service I have ever received. I did not feel pressured to buy a vehicle, Garrett went out of his way to explain everything about the cars we were looking at and never hurried us. He and Grant worked with us on every part of buying our vehicle, in a very professional way. I am sorry to say, but we don't remember the name of person who completed the final paper work on our car, but he was also very professional, took time with us an answered all questions, and like the others was a pleasure working with! More

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New Mazda CX-5 Everyone was so helpful and amazing! They were friendly and worked very hard to get me into the car I wanted without pressuring me into anything I did Everyone was so helpful and amazing! They were friendly and worked very hard to get me into the car I wanted without pressuring me into anything I didn't want or couldn't afford. This was the best car buying experience I've had. I would recommend Mazda of Elk Grove to anyone who is looking for a new car from a dealer who is huge on customer service and satisfaction. More

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Great Experience!!!!! Great Team!!!! Will be Back!!!!! This was my SECOND time at Mazda of elk grove and I can tell you that the service has been nothing but top notch each time I've been in. I had receive This was my SECOND time at Mazda of elk grove and I can tell you that the service has been nothing but top notch each time I've been in. I had received an e-mail from Anthony about trading in my mazda 3 towards a more roomier Mazda 6 and it couldn't have came at a better time because of my new baby on the way!!! When my wife and I came in the experience was great just like before. Garret was very knowledgeable and friendly and was able to assist us with the pros and cons of leasing. After careful consideration we chose leasing because we were able to get the car we wanted with the payments we could afford. He also explained about all the options after our lease term was up. After which we met with Steve in the financing department. He was very informative and made the process easy and painless. I would recommend Mazda of elk grove to anyone and we will be back again!!!! Thanks guys!!!! More

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Pleasant buying experience! This is how buying a car should be. Friendly low pressure salesmen. Both Maverick and Grant made us feel comfortable and got us a very good deal. T This is how buying a car should be. Friendly low pressure salesmen. Both Maverick and Grant made us feel comfortable and got us a very good deal. They were knowledgeable about the cars features and we feel we got the car that was right for us. I definitely recommend this dealership. More

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Wonderful buying experience!! The overall buying experience at Elk Grove Mazda could not have been better. We set an appointment to meet with Garrett and we arrived early and were The overall buying experience at Elk Grove Mazda could not have been better. We set an appointment to meet with Garrett and we arrived early and were greated immediatly. Garrett had the car ready for us to view and we immediately started the test drive. It was clear to me that Garrett really knew a lot about the car we were interested in and all of the features it offered. I was impressed to say the least! After a very thorough, nearly hour long test drive, we got the ball rolling on trading in and purchasing our new Mazda. After a little negotiation and dealing with Grant, the sales manager we all agreed on a reasoanble deal. It was near closing time and to make sure we left with the car that night Garrett had the car detailed and filled with a complementery tank of gas before the detail staff left. We moved on to finance and worked with Steve, who is very friendly. He explained options such as pre-paid maintance and extended warranties and was honest about what worked for our driving situation. Upon signing they all made sure we didn't have additional questions and Garrett saw us off by taking pictures for us with our new car. Our experience was top notch and would definitely purchase again with Garrett and Elk Grove Mazda. More

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Great dealership for Mazda service and purchase Everyone at dealership was very helpful, especially Maverick who help me purchase my car. Unfortunately, finance manager was quite pushy, but overall Everyone at dealership was very helpful, especially Maverick who help me purchase my car. Unfortunately, finance manager was quite pushy, but overall experience was very pleasant. More

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Was a rough start but in the end the job got done!! With my first experience at Mazda was horrible! I had help from Natalie and Anthony! I feel like I wasted my time to accomplish nothing on April 2! Th With my first experience at Mazda was horrible! I had help from Natalie and Anthony! I feel like I wasted my time to accomplish nothing on April 2! Then to be told to come back the next day and I would be able to get a car! I came back the next day to find out that Natalie was not working and what I was told before was not done by Anthony! So I met with Grant , Ratish and Rachel. They all had to fixed what was messed up by Natalie and Anthony! I mean I can sit here all day and talk about my bad service at first but I do not want to discredit my out standing service I got from Grant,Ratish and Rachel that team right there made it all happen. From Grant ensuring my loan. To Ratish always making sure I was doing alright lightening up the situation. But then to Rachel who was working hard to find me the right car. And to Tommy who made the finance and paperwork process smooth. I think if I would have met them the day before I would have left that day with a car then the hassle I was put through! It all worked out with there amazing service! I would like to thank Grant,Ratish and Rachel once again for the well done amazing service! More

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We couldn't be more pleased with the world-class service we received at Mazda of Elk Grove! We are new to the Mazda brand and were extremely happy to never feel pressured from the moment we stepped service we received at Mazda of Elk Grove! We are new to the Mazda brand and were extremely happy to never feel pressured from the moment we stepped foot on the dealership lot. (It's such a relief to be able to walk onto a lot and not be "pounced upon" immediately by a seemingly desperate sales team.) Maverick America was a top-notch salesman: friendly, professional, knowledgeable and patient. He understood that we weren't prepared to make a purchase the first time we stopped in, so he kept in touch with us after that visit in an appropriate and casual manner. All of my questions were answered throughout the process, and by the time we returned to the dealership for the second time, we knew this was where we wanted to buy our next car. Mazda clearly makes a quality, highly-rated product - but even more importantly, we wanted our purchase to be supported and backed by a dealership that genuinely cares. Obviously, Mazda of Elk Grove puts their customers first by providing many extras services/benefits with no additional cost. Grant Salge made the negotiation process comfortable, friendly and fair. Once we were turned over to finance, Steve Wray took us through the next steps quickly and with a warm, human touch. Once again, we didn't feel the usual sales pressure that can often happen during financing. The day after making our purchase, Jessie Giles called to schedule installation of the upgrades we purchased. Every step was handled in a caring and upbeat manner that put us, the clients, first. It is no wonder this dealership is top-rated in the nation... Keep up the awesome work, Mazda of Elk Grove! I'll definitely be singing your praises to family and friends. More

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Our salesman, Jaik Willmon, was eager to meet our request for the best "out-the-door" price. He worked to get us the best deal. The day we picked up our Mazda 3, he showed us its features and patiently ans for the best "out-the-door" price. He worked to get us the best deal. The day we picked up our Mazda 3, he showed us its features and patiently answered all our questions. Jaik, then introduced us to Tommy Davis, who handled the financial aspects of the transaction with professionalism. Grant Salge, helped us get the Lo-Jack installed. We can say that each person we met was professional, friendly and very courteous. We found the purchase easy and stress free. Joe & Ann Pazzi More

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Elk Grove Mazda truly lives up to their great reputation. My experience started with an online inquiry for a CX5, and I quickly received a response from Josh Williams. Josh invited me down to the dealershi My experience started with an online inquiry for a CX5, and I quickly received a response from Josh Williams. Josh invited me down to the dealership for one of their "VIP" appointments. I was skeptical due to past dealership experiences that were not so pleasant, but what a great experience with EG Mazda. Not once did I feel pressured, or hurried to make a decision. Josh took the time to answer all of our questions and address any concerns. Josh also introduced us to the rest of the EG Mazda team. Everyone was friendly and genuinely seemed interested in making us feel comfortable throughout our time at the dealership. I love my new CX5 and will for sure recommend EG Mazda in the future. So a BIG thank you to EG Mazda and their team Josh, Danielle, Steve, Anthony, John, and Grant. Thank you, Errin H. More

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