Grant Salge | Page 27

I came to Elk Grove Mazda after having troubles dealing with Roseville. After Roseville Mazda I felt exhausted and beat down a little. I almost gave up on buying a car. Since day 1 of calling Elk Grove, I with Roseville. After Roseville Mazda I felt exhausted and beat down a little. I almost gave up on buying a car. Since day 1 of calling Elk Grove, I was speaking with Garret. He was always so nice and helpful. When I showed up to the dealership he made me feel comfortable and welcome. He helped me sort out an awesome deal that fit into my budget! Because of this I got the exact model of Mazda 6 and the perfect color! I have nothing but great things to say about Garrett and the other guys I worked with! (Tommy, and Grant) my whole car buying experience was perfect and exciting! I would recommend Garrett and Elk Grove dealership to anyone!! Thank you!! More

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I have been looking online for over a month for a car to replace the Ford Windstar I totaled. I had a very limited budget, meaning I could not exceed the amount of the insurance settlement. I saw the Mercu replace the Ford Windstar I totaled. I had a very limited budget, meaning I could not exceed the amount of the insurance settlement. I saw the Mercury Villager I eventually purchased online and sent my son, Andrew, over to check it out. I live in San Jose and he lives in Elk Grove. He talked to Garrett several times and Garrett put the car on hold for me until I could come up a day later for a test drive. I had a couple of very specific questions that Garrett researched and answered for me. During the test drive, as I asked more questions, he got the answers for me out of the owners manual, risking car sickness from reading. When we got back to the dealership from the test drive, Garrett introduced me to Grant and Steve. All of them were so friendly and helpful. I never had the feeling it was a hard sell. I was given options for paying, and filled out a fairly small amount of paper work and left happy with my new to me car. One thing I am absolutely pleased with, more than anything else. My name is Pamela, not Pam or any other derivitive. They ALL got it right. It may seem like a small thing, but it made me sure they were LISTENING to me. I walked away from another dealership because they shortened my name. And even though my son was with me, I was the one they talked to. I saw the records of the repairs that had been made on the car, making me feel much better about buying an older car. I was treated with courtesy and respect. I left there feeling like a customer who had bought a $50,000 car and not a $4000 car. Garrett was a joy to work with and I will be sending friends up there from San Jose. More

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I have not purchased a car for years, and Garrett and Matt were very helpful and fast at answering all of my questions. Everything went smoothly and I am very happy with my purchase and experience. Wend Matt were very helpful and fast at answering all of my questions. Everything went smoothly and I am very happy with my purchase and experience. Wendy Laining More

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My experience with Matt Heidrich in buying a car was very easy going and comfortable. Matt was very knowledgeable and was very reassuring that Grant Salge would be able to get me into the car I wanted. Al easy going and comfortable. Matt was very knowledgeable and was very reassuring that Grant Salge would be able to get me into the car I wanted. All the staff that I was in contact with in buying my car was awesome and kind. Steven Wray was also a very nice guy to interact with in finance. Sincerely, Katherine Mundt More

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I've purchased many used and new cars over the past years and I can honestly say my visit to Mazda of Elk Grove was one of my better visits, if not, perhaps my best visit. Very friendly staff, more so years and I can honestly say my visit to Mazda of Elk Grove was one of my better visits, if not, perhaps my best visit. Very friendly staff, more so than any dealers that I've visited. The place was clean, offer free drinks, easy to deal with, and never once did I feel like I was pressure! If I'm in the market for another Mazda in the future, Mazda of Elk Grove is where I will start first. More

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Simply the best auto dealership in Sacramento Ca. No pressure. I bought a 2013 Mini Cooper from a car dealership in Sac, I thought they were the best but Mazda of Elk Grove is better. pressure. I bought a 2013 Mini Cooper from a car dealership in Sac, I thought they were the best but Mazda of Elk Grove is better. More

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Jonathan was so patient while I drove several (8) cars that evening. His personality and patience was greatly appreciated. Steve made the finance process a breeze. We would definitely shop here again, an that evening. His personality and patience was greatly appreciated. Steve made the finance process a breeze. We would definitely shop here again, and recommend to friends. Thanks again! Love my Mazda CX-5! More

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We had a great experience with Mazda of Elk Grove! We were referred to this dealership from a friend that swore their customer service was top notch and insisted we give them a try. They were very honest were referred to this dealership from a friend that swore their customer service was top notch and insisted we give them a try. They were very honest about our financing terms, knowledgeable about the vehicles and helpful/friendly with any questions or concerns. Jaik was an excellent sales consultant and very nice and friendly, Anthony was very knowledgeable, experienced and professional and Grant was extremely efficient and wonderful to deal with. I would recommend any of my friends and family to Mazda of Elk Grove in the future. More

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Amazing customer service. Everything I asked for, they made it happen. I must have changed my mind at least 4 times of what specific car I wanted, and they hung in there with me each step of the way. My n made it happen. I must have changed my mind at least 4 times of what specific car I wanted, and they hung in there with me each step of the way. My next car will be bought here for sure. I highly recommend their services. More

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I've purchased or leased 15 cars from auto dealerships and this was, without a doubt, the BEST interaction with a dealership I've experienced! I had intended to purchase a Mazda MX-5 from a co dealerships and this was, without a doubt, the BEST interaction with a dealership I've experienced! I had intended to purchase a Mazda MX-5 from a competing dealership, but their sales/finance staff was either unable or unwilling to accommodate my requests. I reached out to Mazda of Elk Grove and was immediately contacted by Garrett Oxnaes. He and the staff, particularly Grant Saige, went out of their way to match the other dealer's price and point out the additional benefits of purchasing a vehicle from Mazda of Elk Grove in a friendly, no-pressure manner. Garrett then arranged for the installation of options and provided a ride from the train station to the dealership to eliminate any obstacles in picking up the vehicle and driving it to Vacaville. Steve Wray did a great job of making last-minute revisions to the DMV paperwork. In each specific category of customer service, and overall, just a first-class experience! Anyone in the market for a vehicle needs to do themselves a favor and give Garrett a call! Jim C. More

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