Grant Salge | Page 28

Things worked out in the end, but the middle was a hassle. Ratish was our first contact on July 29. He was nice but we couldn't get together on a deal. The offer for our trade in was laughable so w hassle. Ratish was our first contact on July 29. He was nice but we couldn't get together on a deal. The offer for our trade in was laughable so we decided to leave and sell it on our own. After selling the car we decided to try and work things out via phone beginning August 4. Just like when we went in we were unable to get things taken care of, although we were under the assumption that we were still working on a deal. On August 5th while waiting to hear back from a bank, we decided to go in since we hadn't heard back in hours. Although we were disappointed to find out that the car we were negotiating for was in process of being sold to another buyer, Anthony was able to find something similar to fit our needs and get a rate/payment we could finally agree on. Garrett handled the sale and even followed us home for the deposit and proof of income. We were also offered a free fill up when we had to come back in on August 7 to fill out a few documents that were missed (they were short on finance people on 8/5 so Anthony took care of the paperwork to get us out quicker). Overall it wasn't an amazing experience, but the friendliness of the staff and seeing the smile on my fiancee's face made it a pretty good experience. If I ever decide to purchase a Mazda again I would have no problem returning. Thanks! More

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This was the 13th time I've purchased a new car. To compare this experience to the previous 12 would be like comparing an Air Force F-16 fighter jet in a dogfight with a field of single engine Cessna p compare this experience to the previous 12 would be like comparing an Air Force F-16 fighter jet in a dogfight with a field of single engine Cessna private airplanes. In other words, there is no comparison. I noticed they were voted #1 in some KCRA survey. I concur. Specifically: Anthony, the sale mgr, was straight foreword. I'm not naive enough to believe the game wasn't rigged (he IS trying to sell a car), but it was subtle enough as to be undetectable. I enjoyed working with him. Garrett was more about showing us the car's features than making a sales pitch which led, ironically, to an easy sell. Can't say enough about Grant, the finance guy. True story: When he told us "there's only one paper left to sign." I blurted out "Grant, this has been so enjoyable can't you find something else for us to go over and sign?" I also want to mention sales guy Ratish Singh. There were three sales types working that day, including Garrett and Ratish, but only one, Garret,t was going to make any $ off me. All three were busy yet Ratish went out of his way more than once to ask if he could get us water or soda. There's more I could write but I'd rather take the new car out for a spin. Ciao! More

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I am very satisfied with the overall service received from Mazda of Elk Grove. Grant was extremely professional and efficient and made the end of the process smooth and fast. Garrette was a great help as from Mazda of Elk Grove. Grant was extremely professional and efficient and made the end of the process smooth and fast. Garrette was a great help as well. However, I did feel a difference when buying a USED car versus a NEW car. I felt that more priority and attention was given to those buying new cars vs used cars. I think all customers should be treated the same regardless if they are purchasing a new or used vehicle. Also, staff should be allowed to use cellphones only for work purposes and not for personal use. Apart from these little glitches, Mazda of Elk Grove is a great place to buy a car. Most of their staff is great, friendly and helpful. More

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My wife and I have worked with Garrett Oxnaes for several weeks to research and ultimately purchase a Mazda 6. Garrett was fantastic to work with and patient with all our questions and gave us a great deal weeks to research and ultimately purchase a Mazda 6. Garrett was fantastic to work with and patient with all our questions and gave us a great deal on the car we chose. We had a few unexpected "emergencies" this month and missed several appointments with Garret. He was very understanding and patient. Likewise, Garret provided a very good presentation of the car and answered all our questions a few special requests. Everyone at Mazda of Elk Grove was extremely helpful. We highly recommend this dealership over the others in the area and hope to purchase our next car with Garret from Mazda of Elk Grove. More

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We rated our new car buying experience at Elk Grove Mazda the highest possible rating because we appreciated that we got a tremendous deal and were treated with kindness and excellent manners by our salesman the highest possible rating because we appreciated that we got a tremendous deal and were treated with kindness and excellent manners by our salesman, Garrett Oxnaes, and our finance professional, Grant Saige. Garrett was so helpful! While he was thorough and persuasive, he never once crossed the line by being pushy or impolite in any way, and we have very high standards! We did not come to the dealership to buy, but came with the intention of looking only. However, Garrett's thorough approach, his hard work on our behalf (he truly did everything possible to get the best possible deal for us), and his courteous, smart, and friendly yet professional demeanor impressed us so much. Of course, we love our car--the Mazda 3! Garrett truly knows his products, which helped us to decide to make the purchase as well. Similarly, Grant Saige did a great job in finance for us. He was quick, yet thorough, and he knew all the right things to say to make us feel at ease and comfortable. We truly appreciated the new car buying experience at Elk Grove Mazda. More

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After rigorously searching for a new vehicle over a weeks span and having little to no luck, Mazda of Elk Grove was able to provide just what I needed and then some! I was originally not even considering a M span and having little to no luck, Mazda of Elk Grove was able to provide just what I needed and then some! I was originally not even considering a Mazda brand because I had only been familiar with Honda and Nissan. I looked around at other dealers but most of vehicles in my price range had poor reviews or a very short limited warranty. Looking through ads I noticed a great rebate for a brand new car with a great warranty, something I had given up on thinking I could get. I made an appointment with Ratish Singh and he stood out amongst the other salesmen I had dealt with by being friendly, straightforward and very knowledgeable about the vehicle I was test driving. He respected the fact that it was a big purchase and allowed me to take some time to decide without making me feel rushed. He also showed me around the office and introduced me to the manager Matt Bassett and assured me that if I did purchase a vehicle there I would continue to be taken care of throughout my ownership of the car. That really stood out against the other dealers! Purchasing was easy and quick! Grant Salge got me an even better interest rate that I had previously expected and gave me some great advice how to handle my upcoming financial needs. I am now enjoying my new Mazda and loving it! I am also looking forward to stopping by for maintenance and car washes where I know I will be taken care of! More

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We received phenomenal service from Ratish, he and Grant waited for us way after the dealership was closed. Ratish patiently answered all of our questions as we went back and forth several times on which ca waited for us way after the dealership was closed. Ratish patiently answered all of our questions as we went back and forth several times on which car we were going to get. He was extremely knowledgeable and honest and helped us pick out an amazing car, with everything we wanted in it. Ratish and Grant worked together to get us a great deal on the car. It was the most pleasant, stress free, car buying experience I have ever had. More

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I purchased a 2014 CX-5 the other day and was very pleased with my experience at Mazda of Elk Grove. I was helped by Jambert , Anthony, and Grant. I found each employees to be helpful, knowledgable an pleased with my experience at Mazda of Elk Grove. I was helped by Jambert , Anthony, and Grant. I found each employees to be helpful, knowledgable and friendly. Mazda is fortunate to have both of these employees as part of their team. I got the exact vehicle I wanted at a great price, worked out almost all details via the internet and phone, and I would not hesitate to recommend this dealership to my family and friends. Thanks again Jambert , Anthony, and Grant for your excellent customer service. More

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I leased a 2014 CX-5 the other day and was very pleased with my experience at Mazda of Elk Grove. I was helped by Jambert and Grant. I found both employees to be helpful, knowledgable and friendly. Mazda i with my experience at Mazda of Elk Grove. I was helped by Jambert and Grant. I found both employees to be helpful, knowledgable and friendly. Mazda is fortunate to have both of these employees as part of their team. I got the exact vehicle I wanted at a fair price and I would not hesitate to recommend this dealership to my family and friends. Thanks again Jambert and Grant for your excellent customer service. More

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This was my first time buying a car and Mike was really great with me, he really was eager to find what I needed and get it to me for a great deal. Grant also worked really hard to get me the best rate pos great with me, he really was eager to find what I needed and get it to me for a great deal. Grant also worked really hard to get me the best rate possible. Would recommend anyone to go to them when buying a car. It was a great experience. More

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