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Ramsey Alfa Romeo Fiat
Upper Saddle River, NJ
301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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301 Reviews of Ramsey Alfa Romeo Fiat
April 22, 2024
If there was a way to give -5 stars I would. We leased an Alfa Romeo Tonale about 6 months ago. The car has been having an issue overheating for the past few months. We dropped off the car for We leased an Alfa Romeo Tonale about 6 months ago. The car has been having an issue overheating for the past few months. We dropped off the car for a few weeks at the time at Alfa of Ramsey to fix the issue. They never gave us a loaner no matter how much we begged. They take their sweet time and never fix the issue. They return the car and it overheats. We have a new car for 6 months, 3 of which we couldn’t use. We pay a lease for a useless car that has terrible service!! Beware!! Do not buy an Alfa Romeo and do not use Alfa of Ramsey!! It’s a lousy car with lousy service!!! More
by claudiashke
Employees Worked With
Service
Helpful 
August 25, 2023
Andy was fantastic! We received exceptional service to the point that when we picked up the car, he was making sure it was in pristine condition. He took time to make su We received exceptional service to the point that when we picked up the car, he was making sure it was in pristine condition. He took time to make sure I was able to operate all the cars' features. He is a true professional and indeed a pleasure to work with; highly recommended. More
by Me17
Employees Worked With
Chris Timmons, Andy Driscoll
August 15, 2023
Great costumer service! Andy was professional and very knowledgeable. Best dealership experience. Definitely recommend to friends and family Andy was professional and very knowledgeable. Best dealership experience. Definitely recommend to friends and family More
by Karlos
Employees Worked With
Jesse Giordano, Andy Driscoll
August 14, 2023
Fantastic Service! Andy really cared about giving us the best car at the best deal! Transparent and Honest! Highly recommend Andy really cared about giving us the best car at the best deal! Transparent and Honest! Highly recommend More
by danab1120
Employees Worked With
Chris Timmons, Andy Driscoll
June 21, 2023
Service dept. is more like lack of service. My wife's 2012 Fiat 500 had a recall that she was never apprised of. When, because of this defect, her car became ino is more like lack of service. My wife's 2012 Fiat 500 had a recall that she was never apprised of. When, because of this defect, her car became inoperable, I called the service dept. to see how soon I could bring it in. I was told it would be 2 weeks. I asked if there was any way I could drop off the vehicle earlier and if they had a cancellation they could squeeze it in. I was given a flat "NO". Not what I call customer service!!! More
by j.cantelmo
Employees Worked With
Kathy from service dept.
August 29, 2022
Service department is not responsive via email, and their service website sends service requests to their sales department. Completely unprofessional and unresponsive. Makes me want to leave the brand, so service website sends service requests to their sales department. Completely unprofessional and unresponsive. Makes me want to leave the brand, so that I am not held hostige by an unreasonable service department l. More
by Mark.k.saunders
Employees Worked With
Jesse Giordano
