Greg Bramble | Page 24
Service Manager
Joseph Volkswagen of Cincinnati
3813 Montgomery Rd.
Cincinnati, OH 45212
Dealership Experience
21 yrs
Industry Experience
45 yrs, 9 mos
271 Reviews
Write a Review271 Reviews of Greg Bramble
August 17, 2023
They were nice, but I was supposed to get vehicle back on Friday and I didn't get it back until the following Tuesday and I had to call for updates. That would have been ok, but my issue has returned since t Friday and I didn't get it back until the following Tuesday and I had to call for updates. That would have been ok, but my issue has returned since the servicing and my AC is still intermittent More
Other Employees Tagged: Tim Marsh, Aaron Pardue, Michael McFarland, John Wheatley , Jenna Joseph
August 17, 2023
The appointment was on time, they got me in and took care of me. They told me that I need brake pads and rotors. I thought it was a little odd after the car just has over 30,000 miles on it but I will look i of me. They told me that I need brake pads and rotors. I thought it was a little odd after the car just has over 30,000 miles on it but I will look into it. More
August 15, 2023
Fantastic service. This is the only place I have my car serviced. They always explain what they are doing and everyone is extremely professional. This is the only place I have my car serviced. They always explain what they are doing and everyone is extremely professional. More
Other Employees Tagged: Tim Marsh, John Wheatley , Reggie (Sorry I don't know his last name).
August 06, 2023
The service department staff are very knowledgeable and able to translate all that car talk into information that I understood. They took their time with me to ensure I felt comfortable with everything r able to translate all that car talk into information that I understood. They took their time with me to ensure I felt comfortable with everything related to my car and encouraged me to ask all my questions. More
August 06, 2023
Needs to wait to chrcknin vehicle that I had an appointment for , while staff chatted behind the counter about their schedules.there was poor communication as to the service for the vehicle and why appointment for , while staff chatted behind the counter about their schedules.there was poor communication as to the service for the vehicle and why the delay. Service manager did apologize. Disappointed that the dealer was , not familiar with the vehicle and appeared to make no effort to find out more about it. Cost of repair was high and was disappointing with the office staff and their lack of courtesy. One example is when I asked for a copy of my receipt they acted like I was stupid and then they realized they never gave me the receipt yet no apology. I don’t plan on returning unless absolutely necessary. More

