Greg Bramble | Page 7

Service men were extremely rude and did not give me the time of day when I was supposed to get a rental car they told me to figure it out but it was already scheduled. time of day when I was supposed to get a rental car they told me to figure it out but it was already scheduled. More

by ECAUDILL4 Verified Customer Verified Customer

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The service department staff know me and provide straightforward answers regarding issues on my vehicle. I recommend this service department. straightforward answers regarding issues on my vehicle. I recommend this service department. More

by JHULL.FABS Verified Customer Verified Customer

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Greg and his team are always professional and deliver on time every time! Thanks Greg! time every time! Thanks Greg! More

by COACHJDRISCOLL Verified Customer Verified Customer

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Service Department did a wonderful job, Analyzed my car's problem, ordered the part, installed the part, test drove the car to verify solution was correct. Shuttle service to and from dealership was apprecia problem, ordered the part, installed the part, test drove the car to verify solution was correct. Shuttle service to and from dealership was appreciated. More

by FRINALDI959 Verified Customer Verified Customer

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Easy to get service appointments & shuttle service is great for time management. Explanations of work that needs to be done are clear and questions answered. great for time management. Explanations of work that needs to be done are clear and questions answered. More

by JENJMB9419 Verified Customer Verified Customer

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Fantastic again. Thank you for being so accommodating and respectful. Really appreciate the shuttle back to the dealership. Thank you. FX Thank you for being so accommodating and respectful. Really appreciate the shuttle back to the dealership. Thank you. FX More

by FFRANCISXS Verified Customer Verified Customer

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We went for servicing couple of weeks back and after service, had a very pathetic experience with the vehicle, first of all, I do not know who sits on the reception , I was connected to a service adviso service, had a very pathetic experience with the vehicle, first of all, I do not know who sits on the reception , I was connected to a service advisor after calling like 5-6 times in a week, every time she puts me on hold and after sometime says , they will call me back which obviously I never get so basically its a tactic to avoid customers calling to their very knowledgeable and hard working busy advisors. After servicing - Vehicle started showing issues while driving, also they told that they will check and fill all the fluids but just in 2 days after service, my Wiper washer fluid warning appeared and I had to fill the fluid myself ( although it does not cost much and does not take much effort but when they said they checked all the fluids and everything looked fine as they told me after service, then how did this happen) They did not even reset the Service reminder after service which they specifically told me that they have reset it after service but I am still seeing it. I really wonder what they have done in during service, I highly doubt that they even changed the Oil and Battery, just charged us on paper. Overall worst experience , Vehicle does not feel like it was serviced even after spending $700 More

by GAUTAM JAIN Verified Customer Verified Customer

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They do a good job at cleaning and maintaining my car. I highly recommend them to anyone needed a new car. I highly recommend them to anyone needed a new car. More

by OSTERDAY Verified Customer Verified Customer

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They got it in without and appointment and got the battery replaced in a couple of hours and were open late enough to pick it up after work. It's not their fault that batteries cost a completely unrea battery replaced in a couple of hours and were open late enough to pick it up after work. It's not their fault that batteries cost a completely unreasonable amount these days. Overall, they did a very nice job More

by Justaguy Verified Customer Verified Customer

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Awesome experience! Always so nice to work with the entire crew at Joseph Volkswagen Cincinnati! Always so nice to work with the entire crew at Joseph Volkswagen Cincinnati! More

by JKMITCHELL85 Verified Customer Verified Customer

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