Greg Bramble | Page 8

Great customer service! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! More

by PUGLOVER4EVER11 Verified Customer Verified Customer

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Always greeted right away with a friendly smile. I got there early and they took me right away. I got there early and they took me right away. More

by LIBBYPETER67 Verified Customer Verified Customer

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Engine light was on. 2020 Jetta with only 26,00 miles. They diagnosed the problem at a cost of $204 and said there was a leak in the purge valve and the cost to replace 2020 Jetta with only 26,00 miles. They diagnosed the problem at a cost of $204 and said there was a leak in the purge valve and the cost to replace would be $800 plus tax. Cost of part was $75. I asked if they would deduct the $204. from the $800. and they said no. I have bought 4 VW's from Joseph in the past. Besides my Jetta, my wife has a Tiguan, also bought at Joseph. My warranty expired 2 months prior to this. A purge valve should not go out at 26000 miles. They basically said tough luck, so I'll take my business somewhere else. I thought they cold have worked with me on this. I didn't want a free purge valve but almost $1100. for a car with 26000 miles and 2 months out of warranty. So to repeat, I'm done with Joseph. More

by MHVONHOLLE Verified Customer Verified Customer

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I’ve had an excellent experience with Joseph Volkswagen Cinti. I will continue to take my car there for service Cinti. I will continue to take my car there for service More

by roxiesol Verified Customer Verified Customer

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Easy to schedule service (oil change) andcar was washed upon my return all in about an hour! upon my return all in about an hour! More

by IJGRASS Verified Customer Verified Customer

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Martin and the team were great and very helpful. Second car I've bought there Second car I've bought there More

by baker10 Verified Customer Verified Customer

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Great and helpful. Service advisors are the best. Helps to keep my Beetle running stress free. Service advisors are the best. Helps to keep my Beetle running stress free. More

by COLEMAN_CAROLANN Verified Customer Verified Customer

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Thanks for all the help at VW. I highly recommend Vw Cincinnati location. Thanks again I highly recommend Vw Cincinnati location. Thanks again More

by CARLOSSMITH958 Verified Customer Verified Customer

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Stress-free! ! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick ! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick up the Tiquan next day, I decided to check out trading in my low mileage Tiquan for a new Taos. 70 minutes later drove off in my new Taos!! More

by msbooking2010 Verified Customer Verified Customer

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Joseph service department staff are amazing! They never let me down, even when it becomes an expensive repair or service. WHen they finish, it's like driving a brand new car! They never let me down, even when it becomes an expensive repair or service. WHen they finish, it's like driving a brand new car! More

by LCORWINP19 Verified Customer Verified Customer

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