Greg Cooper | Page 7

It was a pleasure working with the Kenny Ross subaru team. I will definitely be going back. The team was friendly to talk to and they did rush me to make a decision. team. I will definitely be going back. The team was friendly to talk to and they did rush me to make a decision. More

by CORYDAVIDSON2 Verified Customer Verified Customer

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Everyone at Kenny Ross Subaru was knowledgeable and ready to answer all our questions with friendliness. to answer all our questions with friendliness. More

by PETRILLOM3 Verified Customer Verified Customer

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Every employee was friendly and helpful. Josh was absolutely amazing. He was very polite and patient with me. He answered every silly question I asked and never criticized or belittled me. Josh was absolutely amazing. He was very polite and patient with me. He answered every silly question I asked and never criticized or belittled me. More

by GEDOEGE Verified Customer Verified Customer

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Everyone we worked with was very helpful, knowledgeable, and easy to work with. We were able to purchase a 2026 Outback and lease a 2026 Impreza both equipped as my wife and I wanted. The deals were very and easy to work with. We were able to purchase a 2026 Outback and lease a 2026 Impreza both equipped as my wife and I wanted. The deals were very fair and the trade in value assigned to my 2016 Outback was very fair. More

by DONMC649 Verified Customer Verified Customer

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Awesome customer service! Josh and the management team all do a great job ensuring you get the best deal! I will always return to Kenny Ross! Josh and the management team all do a great job ensuring you get the best deal! I will always return to Kenny Ross! More

by AMY Verified Customer Verified Customer

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This was a really awful experience from the beginning. If it weren't for the car itself being what I wanted, I would have walked. And even then, I really wanted to. Specifically, the dealership is 45 min If it weren't for the car itself being what I wanted, I would have walked. And even then, I really wanted to. Specifically, the dealership is 45 minutes away. We asked, not for a car to be held, but just to let us know if it sells. An employee named Chloe said Justin would communicate with us. Apparently, the car was sold on a Saturday, and when we arrived for our Sunday afternoon appointment, it was gone, with no message. When there was another car there to look at to attempt to make the trip worth it, I was lied to repeatedly. I was told I didn't need to buy a care package. Then I was told I need to for some reason. Finally, since the title wasn't there, Josh told me it had been shipped, and I would likely be able to pick up the car on Monday or Tuesday after work. Worst case, they would get a copy overnight shipped. He said if someone needed to stay late, they would. Turns out I had to be the one to reach out on THURSDAY, asking if the title was in. When I asked if I was able to pick the car up on Friday after work, they said their latest appointment was 5, while I was still working. It took going to management to finally get my car delivered. Even that was a nightmare as I told them I was in a meeting at 11-12 and of course, they called at 11:30 while I was in a meeting. Oh ya, and they said it would arrive at noon. They didn't even leave the dealership until close to 2pm. I wouldn't recommend anyone shop here. They will say anything to get you to buy, and once you agree, they treat you like dirt. More

by wm Verified Customer Verified Customer

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Best experience ever! Every one friendly helpful. I had the best experience I have ever had buying a car. Every one friendly helpful. I had the best experience I have ever had buying a car. More

by Davp123 Verified Customer Verified Customer

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Everyone took time to help us with the intricacies of buying a car. Christina even came to our house to help us when I couldn't start the car. She also helped us with other questions. They were so ver buying a car. Christina even came to our house to help us when I couldn't start the car. She also helped us with other questions. They were so very patient with us and took time to explain any items we did not understand. More

by Mary Ann Verified Customer Verified Customer

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Amazing service put me in a new car even with lower credit greatly appreciate everything they did for me credit greatly appreciate everything they did for me More

by MICHAELFETTERS7 Verified Customer Verified Customer

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Bryan is very helpful and always keeps us updated on our vehicle. We ask for him for our service vehicle. We ask for him for our service More

by LBDB69 Verified Customer Verified Customer

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