Greg Cooper | Page 8

As an older woman I love Kenny Ross. I am always treated with respect and as if I actually have a brain. The service department is awesome as well. I send all my friends to Kenny Ross. I am always treated with respect and as if I actually have a brain. The service department is awesome as well. I send all my friends to Kenny Ross. I live in Monroeville where Cochran is closer. I had a bad experience with them years ago and switched to Kenny Ross. Good decision. More

by LBURRELL1251 Verified Customer Verified Customer

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Everyone was very helpful. From the sales dept JB, sales consultant Christina and Greg in financial. From the sales dept JB, sales consultant Christina and Greg in financial. More

by CU5150 Verified Customer Verified Customer

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i had received a message on 2/10/2026 about an Up-grade program the dealership has. I took my 2023 Crosstrek in on 2/11/26 for an inspection, I asked about the program once there, I was introduced to Damia program the dealership has. I took my 2023 Crosstrek in on 2/11/26 for an inspection, I asked about the program once there, I was introduced to Damian. I explained to him I was looking for information about the Upgrade Program. Damian took what I was looking for and turned it into realty. His time and effort were appreciated by this customer. I was upgraded to a 2025 Crosstrek which was very much in my budget. More

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Great Experience buying a car! !! Jesse, Lauren and Greg are fabulous!! Got a great deal on my new Crosstrek Hybrid! Process fast, easy and seamless!! !! Jesse, Lauren and Greg are fabulous!! Got a great deal on my new Crosstrek Hybrid! Process fast, easy and seamless!! More

by Amy0007 Verified Customer Verified Customer

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I totaled my Forester in an accident and was looking for a preowned, low mileage Subaru as a replacement. I was not looking forward to dealing with a pushy sales person. My first stop was at Kenny Ross to l a preowned, low mileage Subaru as a replacement. I was not looking forward to dealing with a pushy sales person. My first stop was at Kenny Ross to look at a possibly that I saw on their website. Jeff Pepper was my sales person. A kind, experienced man who helped me with the details I was worried about. I got an Outback that was in my budget with only 34,000 miles. My finance person was Greg Cooper who was just as terrific. They both made we feel right at home a went above my expectations. I highly recommend Subaru and the service at Kenny Ross. More

by Kathy Verified Customer Verified Customer

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Great staff to work with. I felt like I wasn't being taken advantage of. The only thing that I wasn't told was there was 1 fob to the vehicle. I felt like I wasn't being taken advantage of. The only thing that I wasn't told was there was 1 fob to the vehicle. More

by joshroethlein Verified Customer Verified Customer

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Our salesman Ben Scott was very professional and helpful with the process. He was upfront and authentic. Greg who handled the final paperwork was also informative and professional. We did not feel any pres with the process. He was upfront and authentic. Greg who handled the final paperwork was also informative and professional. We did not feel any pressure and the whole experience was easy and comfortable. More

by CATULLO6 Verified Customer Verified Customer

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Lauren, Damian and Greg were very helpful with the purchase of our new vehicle. Would recommend them for your next purchase. purchase of our new vehicle. Would recommend them for your next purchase. More

by LBDB69 Verified Customer Verified Customer

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We had a very good experience with yinz all! Very personable, courteous and kind. Even entrusting us to return per deal. We really enjoyed talking to Josh when we 1st arrived. He's a friendly gu Very personable, courteous and kind. Even entrusting us to return per deal. We really enjoyed talking to Josh when we 1st arrived. He's a friendly guy! More

by RALPHIEBOY72 Verified Customer Verified Customer

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Worst experience ever. I bought my car about a month ago and I still cannot drive it. They gave me the wrong car fax information, then when they did give me the right infor I bought my car about a month ago and I still cannot drive it. They gave me the wrong car fax information, then when they did give me the right information they gave me hardly any time to look it over and dismissed my questions about it. The day I took it home I contacted them about transmission issues. I was not able to drive it above 50 mph during the test drive, and at 60-70 on my way home it was having issues. The transmission was shot, which I had to fight them over because they said it was not, but they only drove it from 15 minutes after they took it back to look at it. They finally took it for a longer drive and they sent it to a different dealership to get the transmission replaced. I had no loaner vehicle the whole time. I go to pick up my car after the supposed transmission fix and they lost one of my key fobs. So they had to keep it again. I was supposed to have the loaner they gave me for over the weekend, but they surprised me with a phone call the next morning 20 minutes before dropping off my car to me with the new key fob. Fine. Lack of communication and telling me one thing and then doing another. Fine. What is not fine is that 30 minutes after driving the car the check engine light comes on and it starts making a grinding noise. I call and text them immediately- i get no communication back. When they finally did get back to me, they want me to take it to a different dealership closer to me. Fine. No one called that other dealership and I know this because before going out on the snowy/icy roads I called that other dealership and they said there’s no record or notes about me bringing my car in for service. Kenny Ross sold me a lemon, knew they sold me a lemon, and now they refuse to take the car back when I have repeatedly told them I no longer want the car (something I said from day one when they asked if they could make it right by picking the car up to look at the transmission- I gave them a chance to fix it, and this is how they fix it??) DO NOT BUY A CAR FROM KENNY ROSS SUBARU More

by Pissed OFF Verified Customer Verified Customer

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