Greg Henry | Page 2

I will never be back! My husband took my car in for what we thought was the under carriage. HOWEVER after “insuring” him everything was fixed every single sound remained t My husband took my car in for what we thought was the under carriage. HOWEVER after “insuring” him everything was fixed every single sound remained the same driving off the lot. We immediately took it to ANOTHER ford dealership to come to find out it was our axel. Our axel. If we would not have went with out gut and took it to get a second opinion things could have been a lot worse. We could have wrecked and seriously injured someone or ourselves. Not to mention my son drives our vehicle and he is 16!! This place has done nothing but mess with me the whole time i’ve had my vehicle. I nor my husband is not mechanical inclined so we depended on you to do what is right with our vehicle to insure OUR SAFETY. Way to go sunset ford of waterloo! I know you don’t care and will sleep either way BUT hopefully this review sticks for someone who does care and don’t worry I will be contacting the BBB. Thanks so much for endangering our safety and the safety of others! Amber More

by ASHEVLIN Verified Customer Verified Customer

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From start to finish my experience with every person at Sunset Ford in Waterloo was postive and seamless Sunset Ford in Waterloo was postive and seamless More

by Rosieday Verified Customer Verified Customer

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They are knowledgeable and quick.I would recommend them to anybody who wants a job well done. to anybody who wants a job well done. More

by NURCHBUG2 Verified Customer Verified Customer

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Danielle in Sunset Ford service department was fantastic as always She was prompt and efficient I highly recommend her and Sunset Ford Waterloo I will be back for all my vehicles as always She was prompt and efficient I highly recommend her and Sunset Ford Waterloo I will be back for all my vehicles More

by jhhill465 Verified Customer Verified Customer

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It was an absolute pleasure working with all the wonderful folks at Sunset Ford of Waterloo! From the GM Pete Huetel, Manager Perry Webb, to the skilled mechanics Dustin and Lucas, and Luke Heck the wonderful folks at Sunset Ford of Waterloo! From the GM Pete Huetel, Manager Perry Webb, to the skilled mechanics Dustin and Lucas, and Luke Heck the porter did a great job making the Full Size Bronco ready for the road! Kyle Brewer sold me right away on the Bronco! It’s way better than a Jeep! All in all, a great team effort by Sunset Ford of Waterloo, I will recommend all of my friends and family for years to come! More

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Fantastic service and great people to work with. This is my 2nd vehicle I bought from them in the past 3 months. The finance dept was excellent to work with. They found me a outstanding finance charge. I w my 2nd vehicle I bought from them in the past 3 months. The finance dept was excellent to work with. They found me a outstanding finance charge. I will definitely go back again. Joe Hill was so helpful in the shop, and on the phone. Thank you Sunset Ford Charlie Siedle More

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They try to oversell and cover their xxx way too much, I had one spark plug bad and they wanted to sell me all 16 spark plugs all coils and all the plug wires had one spark plug bad and they wanted to sell me all 16 spark plugs all coils and all the plug wires More

by Abudman24 Verified Customer Verified Customer

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Kelly is excellent to deal with in the service department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. department. I just stop in the local dealership to schedule the appointment as it is easier than your call system. Keep up the great work Kelly. More

by jmassey83 Verified Customer Verified Customer

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Great service with a very clean facility. The staff is well trained and very helpful. I will buy here again and let them service my vehicles. well trained and very helpful. I will buy here again and let them service my vehicles. More

by Rupert72 Verified Customer Verified Customer

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Friendly and fast I didn't have to wait long..I enjoyed watching Mike & Molly while I waited..Thank you Danielle.. Everyone was friendly and helpful..will see you next time 👍😁😎 watching Mike & Molly while I waited..Thank you Danielle.. Everyone was friendly and helpful..will see you next time 👍😁😎 More

by Hannafordmarlene Verified Customer Verified Customer

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