"Always appreciate the extra efforts made by Greg Langley..."
- Pat Willett
Always appreciate the extra efforts made by Greg Langley & the entire Toyota Service Team at Anderson Toyota! A true reward for investing in the Toyota brand (again)!
"Terrific Service experience"
Have always had efficient friendly and courteous service at Anderson.
Most recent experience with Greg
Had just stopped in for a minor problem, did not have an appointment. I was written up immediately and back on the road within the half hour.
"Best customer service in town!"
With my business background, I always am on the lookout for a high level of customer service and it gets no better than the customer experience offered by Anderson Toyota on EVERY visit! Today, Greg Langley provided fast, fair, and quality work on lose part after a poor parking incident on my part. I trust Greg and this service dept to the point that I would lean towards purchasing my next vehicle from Anderson Toyota simply because I can count on quality service and high ethics from Service and imagine it flows through the entire organization.
"Outstanding Customer Service at the Highest level "
- Marshall Reeves
My wife and I have bought two brand new cars from you, 2012 Prius and 2014 Sienna, both sold to us by your wonderful previous employee Jeff Spies.
Tony, Vince, Greg, Jeff Spies, and Randy are outstanding excellent examples of awesome customer service, and they deserve at the least a promotion and raise. From day one, our experiences and interactions with them have been nothing but FAR BEYOND superior, and they truly are a model with setting high standards for other dealerships/companies to follow. I was taught that actions speak louder than words, and character holds more weight than material things, so through their actions there is no doubt they truly love people and passionate with what they do. Their character shines bright with their strong work ethics and morals which trickles down from the top of the organization (Anderson Toyota)......They make Anderson Toyota shine as a whole and we are very grateful for them. Thank you and everyone at Anderson Toyota.
From Marshall Reeves, Durand IL 815-721-7811
Employment: WI Dept of Military Affairs
My brother’s Toyota engine light and 4wheel drive light came on. Greg got us in and checked the car out while we had a cup of good coffee. Service was in reasonable time and we were satisfied with end results
Got in my car and drove off to do some shopping and noticed by tire light on, pulled over and did not see anything wrong. Called the service dept and told them my light was on of course I thought my spare was low, they told me to come in right away. They took my car and a short time later came back and said it was a nail and was all set to go. I asked what the charge was and said no charge. way to go
Two hours into our weeklong road trip our bumper became partially detached. After stopping at two different auto body shops, and having a minor nervous breakdown, we tried Anderson Toyota. After speaking with Greg at the service desk, the dealership was able to secure the bumper back on and were kind enough not to charge us. If you are in bind, I highly recommend Toyota Anderson for their excellent customer service.
Other Employees Tagged:
"EXPECTING THE WORST - ENDED UP GREAT!"
2 DAYS BEFORE I RAN OVER PART OF A BLOWN-OUT TIRE. HEARD SOMETHING HIT UNDER THE CAR. CAR STARTED MAKING SOUNDS LIKE THE MUFFLER HAD A HOLD IN IT. TOOK IT TO MY TOYOTA SERVICE CENTER. PROBLEM TURNED OUT TO BE A LOOSE EXHAUST VENT. SERVICE JUST TIGHTENED THE VENT. GREG @ TOYOTA DID NOT EVEN CHARGE ME FOR THE SERVICE. I WAS VERY SURPRISED AND GRATEFUL. I ALWAYS RECEIVE VERY GOOD SERVICE AT THIS TOYOTA DEALER.
"Greg took great care of my Highlander."
- Rockford Driver
Greg got me right into the Service Dept. for a tire issue. They fixed it quickly and I was back on the road. I am very impressed by this Dealership
This is the sixth time I have bought a car from Anderson Toyota over the course of 16 years. They have always treated me with kindness and respect. Everyone I have ever encountered has been great from sales to the service department.