Greg Nichols | Page 23

Quick Responses-Above & Beyond I reached out the morning of a long trip because my new Subaru was shaking on the freeway. I got a text back right away from a representative recommen I reached out the morning of a long trip because my new Subaru was shaking on the freeway. I got a text back right away from a representative recommending I clean out my wheel wells. When that didn't work, they saw me the same afternoon, checked my wheels and axles, washed my car, and cleaned the all weather mats. They also did a vehicle inspection and found some issues from an oil change. I was very impressed with the level of care, and the attention to my concern. I will definitely go back! More

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Efficient The in and out process was fast and provided a comfortable atmosphere. Communication prior to the service was clear and timely. The entire staff was f The in and out process was fast and provided a comfortable atmosphere. Communication prior to the service was clear and timely. The entire staff was friendly too. More

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Very great experience and love the lobby to hang in during service. For my last visit I got a rental so I didn’t have to drive in the snow blizzard which I was very grateful for. during service. For my last visit I got a rental so I didn’t have to drive in the snow blizzard which I was very grateful for. More

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Very quick to serve me and to try to save me money and time. This dealership is friendly and professional. The service department tried to make customers comfortable while they wait--and keeps them informed abou This dealership is friendly and professional. The service department tried to make customers comfortable while they wait--and keeps them informed about the progress on their service. More

by MMLAY Verified Customer Verified Customer

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Greg very friendly Sam was very friendly when we buy our car, answer all of our questions. Our daughter buy a car from Sam she like him too. Greg was very good about ex Sam was very friendly when we buy our car, answer all of our questions. Our daughter buy a car from Sam she like him too. Greg was very good about explaining to us what was wrong with our car when we brought it in for repair. More

by LABORGY Verified Customer Verified Customer

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Frustration to Pleasant part failure due to poor quality from the manufacturer caused angst about the cost of something beyond my control. This was my feeling of frustration part failure due to poor quality from the manufacturer caused angst about the cost of something beyond my control. This was my feeling of frustration and loss of time going in for service. This was not the dealers fault, but there was no one else to blame. Outstanding serive, friendliness, and fairness of the bill evaporated the negative. Thank-you. While I remain frustrated with the brand Subaru, I am impressed with White Bear and the people. More

by STENL003 Verified Customer Verified Customer

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Service The service I received was excellent and was completely satisfied. i would recommend this subaru dealership (white bear) to any of my friends and fami The service I received was excellent and was completely satisfied. i would recommend this subaru dealership (white bear) to any of my friends and family More

by dennycahill Verified Customer Verified Customer

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Yet again, another good experience with your Service Team. The Service team has once again provided excellent service for me - this time installing side molding strips and mud flaps on my new 2020 Outback. I The Service team has once again provided excellent service for me - this time installing side molding strips and mud flaps on my new 2020 Outback. I have one suggestion: train your people who greet drivers to ask "What brings you in today?" Instead of that, when I arrived, a young man only said, "License plates." I wasn't sure what he was asking as, no, I did not need license plates. More

by waring7200 Verified Customer Verified Customer

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Tried to get information on resetting my TPMS monitor system and could not get anyone in service to talk to me, just transferred me to scheduling twice. Went to Tires Plus and they reset it for free in system and could not get anyone in service to talk to me, just transferred me to scheduling twice. Went to Tires Plus and they reset it for free in 5 minutes. Big service difference! More

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Good service Replaced cat converter after sensor indicated problems. Replaced the sensor first but problem persisted. Rare problem but Subaru covered everything un Replaced cat converter after sensor indicated problems. Replaced the sensor first but problem persisted. Rare problem but Subaru covered everything under warranty,no problem, no cost. More

by Roy Verified Customer Verified Customer

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