Greg Nichols | Page 24

Tried to get information on resetting my TPMS monitor system and could not get anyone in service to talk to me, just transferred me to scheduling twice. Went to Tires Plus and they reset it for free in system and could not get anyone in service to talk to me, just transferred me to scheduling twice. Went to Tires Plus and they reset it for free in 5 minutes. Big service difference! More

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Good service Replaced cat converter after sensor indicated problems. Replaced the sensor first but problem persisted. Rare problem but Subaru covered everything un Replaced cat converter after sensor indicated problems. Replaced the sensor first but problem persisted. Rare problem but Subaru covered everything under warranty,no problem, no cost. More

by Roy Verified Customer Verified Customer

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car wash problem I was in for an oil change in October and said I did not want my car washed and it was washed. When I was in last week the car was sprayed but not dri I was in for an oil change in October and said I did not want my car washed and it was washed. When I was in last week the car was sprayed but not dried. I had trouble using my side rear view mirrors due to water spots. The rear of the car was not cleaned, just the front. Also, the front floor mats were sprayed and put back in the car wet so that the carpet under the mats became wet. More

by jljung Verified Customer Verified Customer

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A Satisfying outcome My fears about excessive oil use in my 2013 Forester were dealt with in a very professional ,and efficient manner.I appreciated the work of Dee Dhanra My fears about excessive oil use in my 2013 Forester were dealt with in a very professional ,and efficient manner.I appreciated the work of Dee Dhanraj and Greg Nichols in the way my car repairs were expedited.Thank You--Gail Coolidge More

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Great customer service I stopped in to see if I could set up a time to have the Service Center look at my car and I was able to leave my car there that same day and take hom I stopped in to see if I could set up a time to have the Service Center look at my car and I was able to leave my car there that same day and take home a loaner (so I didn't have to come back again). They kept me informed on the status of my car so I knew what to expect and allowed me to keep the loaner one extra day due to my work schedule. More

by MLC Verified Customer Verified Customer

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Friendly and efficient I had a bad sensor that was causing the check engine light to come on. They checked it out and ordered the part and covered it under the warranty afte I had a bad sensor that was causing the check engine light to come on. They checked it out and ordered the part and covered it under the warranty after a call to Subaru customer service. This is my third Subaru.....Someday I’ll have a .fourth! More

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Great to work with, explains details, was ready for me when I arrived. Great service work, will definitely return for future services, if needed. A+ when I arrived. Great service work, will definitely return for future services, if needed. A+ More

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Efficient and professional I came in for the 60000 mile service and was greeted kindly, reviewed what was to be done, price and time. They finished in less time than projected a I came in for the 60000 mile service and was greeted kindly, reviewed what was to be done, price and time. They finished in less time than projected and applied coupons I had brought which brought the overall cost down. They also gave me a good car wash in and out. Feel great and ready for a Minnesota winter. More

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Check Engine Mystery I had had my Impreza in for an oil change and to check a check engine light, and both issues were dealt with quickly as usual. However, two days later I had had my Impreza in for an oil change and to check a check engine light, and both issues were dealt with quickly as usual. However, two days later, the check engine light came back on, so it needed further diagnosis. The original one of a leak around the gas cap was correct, but the leak was inside the filler tube, so the original fix of a new gas cap didn't solve the problem. The secondary diagnosis was handled quickly and efficiently, and all the information I needed to make the decision on the needed repair was provided. Greg called and kept me up to date on the diagnosis, and when my car would be ready for pick up. More

by SCPHOTO84 Verified Customer Verified Customer

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Shifter Replacement I came in with an issue and it was diagnosed and worked on the same day and they made sure it would be covered under warranty. Greg was very responsiv I came in with an issue and it was diagnosed and worked on the same day and they made sure it would be covered under warranty. Greg was very responsive and Donovan made sure everything went smoothly on the day of service. More

by brent phillips Verified Customer Verified Customer

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