Greg Russell | Page 39

Joyful Experience My search for a new F150 took me from Florida to Massachusetts. While I encountered friendly and knowledgeable sales representatives at every turn it My search for a new F150 took me from Florida to Massachusetts. While I encountered friendly and knowledgeable sales representatives at every turn it was the interaction with Jake at Colonial Ford that sold us on closing the deal. His knowledge of the vehicles we were considering was impressive and complete. I had an immediate need to close and accept delivery of the vehicle. We were shown every courtesy at every turn and they delivered in a timely and way. Hats off to both Dell, the sales manager and Greg, in financing for their patience and satisfactory conclusion of our purchase. Very Much Appreciated. Bob More

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Excellent Experience I can’t say enough positive things about my experience at Colonial Ford! Jake, Dell and Greg were very helpful, professional and offered me only genu I can’t say enough positive things about my experience at Colonial Ford! Jake, Dell and Greg were very helpful, professional and offered me only genuine and honest information about my deal. I truly felt they were looking out for my best interest. I will be a long term customer for all future car purchases and service! More

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Exceptional service Had a wonderful experience at Colonial John and crew were very attentive and helpful!! Would highly recommend Colonial to all my friends and family t Had a wonderful experience at Colonial John and crew were very attentive and helpful!! Would highly recommend Colonial to all my friends and family that are looking to buy a car. More

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Big help with a big truck I needed a long bed crew cab pickup. Colonial Ford had one on trade and it was just what I needed. John Collas helped me get the purchase completed. I needed a long bed crew cab pickup. Colonial Ford had one on trade and it was just what I needed. John Collas helped me get the purchase completed. Most everything was arranged over the phone and he had the truck ready when I arrived. I was out of there in about an hour which was important to me. Greg in financing also got me a better interest rate than I had been offered by the bank. Overall, the purchase was a pleasant experience. Thank you! Matt Seaman More

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Complete Car Buying Experience I had the pleasure of working with Jake who was excellent. From start to finish Jake and the team helped me with each step of the car buying experien I had the pleasure of working with Jake who was excellent. From start to finish Jake and the team helped me with each step of the car buying experience. What impressed me most was his knowledge and straight forward approach to the selling process. I really felt like Jake was my advocate which is how you want to feel when your making a major investment. I was looking for a 2018 Raptor and Colonial was the only dealer around me that had multiple Raptors in their inventory. Jake was professional and knowledgeable about what I was looking for and was even able to arrange a Raptor test drive which I've learned is not common. I was also trading my 2010 F150 Lariat and was given a fair value for my trade. I was driving home my new Raptor in < 3hours. Overall a great consumer buying experience provided by Jake and the entire Colonial Ford team. Thanks! More

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Awesome service!! Our salesman was John Collas. He was such a pleasure to work with!! He made the whole process easy, and was very knowledgeable. I would definitely rec Our salesman was John Collas. He was such a pleasure to work with!! He made the whole process easy, and was very knowledgeable. I would definitely recommend him! More

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Best Experience Ever! This was the easiest, time efficient, no pressure experience I have ever had purchasing a car. A huge THANK YOU to John Collas, Greg Russell and Dell This was the easiest, time efficient, no pressure experience I have ever had purchasing a car. A huge THANK YOU to John Collas, Greg Russell and Dell Roderick. Greg was extremely easy to work with, HONEST and super informative regarding financing. It was an awesome experience! More

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Premium performance car dealership I was shopping for a very particular (and limited edition) vehicle which was already past the final order date. I stumbled across Colonial on Ford's w I was shopping for a very particular (and limited edition) vehicle which was already past the final order date. I stumbled across Colonial on Ford's website - they had ordered the precise build I was aiming for and it didn't have anyone's name on it yet. George and the team were well-versed in what I'd be looking for. They had no qualms with any special requests - like leaving the plastic on when the vehicle arrived so I had a little less to worry about until I got a protective film installed. In fact, as soon as I broached the subject of license plate frames George knew everything I'd be asking and more. I was able to pick up the car just 3 hours after it got off the truck with fewer than 5 miles on the odometer. The team even installed a couple of aftermarket parts I had purchased ahead of time! George was extremely accommodating throughout the process. I came from about 30 miles away so he made sure to minimize the number of trips I had to take down and coordinate them around my schedule. I had to come down a few days after the sale to finalize inspection and get my winter tires put on - the folks at Colonial were taking time off for the holiday but George arranged for a local shop to do the work, and was happy to pull my trade around so I could get some side-by-sides. The only vaguely negative comment I can make is on facilities - they're certainly cramped and starting to show their age - but Colonial is on top of it and will be moving into a brand new facility in the next couple of months! More

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Easy and fun. What can I say this was the best car shopping experience that I have ever had. John greeted us as soon as we came in the show room. He sat us down and What can I say this was the best car shopping experience that I have ever had. John greeted us as soon as we came in the show room. He sat us down and made sure what we where looking at was a good fit for us. The whole transaction took less then 4 hours and my wife and I could not have been happier. I would recommend Colonial Ford to anyone that was in the market for a car. More

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Very helpful and professional customer service George and John were very accommodating during my process of buying a new vehicle. I am very thankful for their help and profesionalism. Greg was also George and John were very accommodating during my process of buying a new vehicle. I am very thankful for their help and profesionalism. Greg was also very helpful. More

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