Gregory Bell

the dealership had a good atmosphere it was clean the staff were respectfull and friendly staff were respectfull and friendly More

by KOEYKREISS Verified Customer Verified Customer

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They did a fantastic job, as they done for the last twenty five years, since I purchased the car from this dealership! Thank you! twenty five years, since I purchased the car from this dealership! Thank you! More

by DENISAN Verified Customer Verified Customer

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The dealer rather than replacing the wiring harness which had been indicated for a P13CE failure code - instead did a botched job of repairing the harness at higher cost. That has failed and now requires war had been indicated for a P13CE failure code - instead did a botched job of repairing the harness at higher cost. That has failed and now requires warranty repair or replacement. I have very low confidence that this repair will last. This is the second extremely expensive repair that has failed and had to be redone. The first repair was replacement of an ABS module. The factory module was defective and leaked immediately requiring replacement. The staff are wonderful people. But I now seriously question the dealerships quality control and decision making. More

by DIRK12 Verified Customer Verified Customer

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Very good Results at a reasonable price. Very nice waiting room with hot chocolate and creamer. Very nice waiting room with hot chocolate and creamer. More

by MXSPEED656 Verified Customer Verified Customer

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VW Salem is very courteous and clear on what will be done and how much it will cost. and how much it will cost. More

by FACE2FEET Verified Customer Verified Customer

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The service staff is friendly and professional. I would recommend to family and friends for service I would recommend to family and friends for service More

by JOSHUAB16A Verified Customer Verified Customer

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The folks at Volkswagen Salem are always super friendly and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. More

by HELDSTAB.07 Verified Customer Verified Customer

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The service staff are friendly and helpful. They do a good job of explaining the service work to be completed and the time required. They also provide convenient Uber rides to and from the deal They do a good job of explaining the service work to be completed and the time required. They also provide convenient Uber rides to and from the dealership More

by DAVELCAULLEY Verified Customer Verified Customer

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The service manager, Greg Bell was super helpful. Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also. Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also. More

by MOTHERMYERS Verified Customer Verified Customer

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Service was relatively fast. They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kin They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kinda miserable. There is no reason to be blasting AC or TV at 7 am, is there? More

by STEPHANIE.SIREIX Verified Customer Verified Customer

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