Gregory Bell

Will never bring our vehicle back. It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed a It's been in your shop multiple times, each one more expensive. The last time, they repaired items not requested, "discovered " things that needed attention, and NEVER fixed what we brought it in for. Will sell the car ASAP and never a Volkswagen again! More

by HUD46 Verified Customer Verified Customer

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Greg and his crew do a great job servicing, diagnosing and repairing my vehicles. Will always have my VW’s taken care of at Salem VW! and repairing my vehicles. Will always have my VW’s taken care of at Salem VW! More

by Jharver10 Verified Customer Verified Customer

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Greg and Josh kept my husband’s 2003 VW Beetle running for years, Right up until his death in October 2025. Bill has a very needy friend that he asked me to give the car too when he passed. The staff did for years, Right up until his death in October 2025. Bill has a very needy friend that he asked me to give the car too when he passed. The staff did a comprehensive repair on everything that needed attention. His friend is accustomed to shopping at junk yards to maintain his vehicle. He won’t need to do that for a long time because of the car repairs. I am grateful and Bill is too, of that I am sure. Thank you. More

by Janet Verified Customer Verified Customer

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Service group is outstanding. Greg Bell is an excellent service manager! His attention to detail and doing what is best for tge customers is very apparent! Greg Bell is an excellent service manager! His attention to detail and doing what is best for tge customers is very apparent! More

by Jharver10 Verified Customer Verified Customer

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I’ve been going here for oil changes for 9 years, and they consistently provide wonderful service! they consistently provide wonderful service! More

by C.REDFORD Verified Customer Verified Customer

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My questions were not addressed properly. Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe rather than doing everything they suggested. It was very expensive. Waiting area was not the best. More

by Mina Verified Customer Verified Customer

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They are doing great. My car is now fixed and I’m happy with service I received My car is now fixed and I’m happy with service I received More

by Seb Verified Customer Verified Customer

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It took them 20 months to replace the engine in my car under warranty and I got it back with a misfire. They won't even try to fix it. It's been a nightmare from the day I bought my car from them. Sure, t under warranty and I got it back with a misfire. They won't even try to fix it. It's been a nightmare from the day I bought my car from them. Sure, they gave me a loaner but now I've got a car that runs like crap and they won't even try to help. It's the absolute worst in customer service and satisfaction. I wouldn't recommend anyone putchase a used car from them!! More

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Very friendly staff great service in and out in no time I would highly recommend him for service on your vehicle would highly recommend him for service on your vehicle More

by WNG4 Verified Customer Verified Customer

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Professional auto services and friendly customer services following through all details. Josh has excellent customer services and treat customers with care and mindfulness. following through all details. Josh has excellent customer services and treat customers with care and mindfulness. More

by Anthony Wong Verified Customer Verified Customer

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