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Gregory Howard
Gregory Howard at Seguin Chevrolet

Gregory Howard

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.7
29 Reviews

Industry Experience

12 yrs, 1 mo

4.7

29 Reviews

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29 Reviews of Gregory Howard

September 09, 2025

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I love coming to seugin chevrolet its the best the staff are great and they have the best coffee More

by rosannaromero23
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Starks

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September 09, 2025

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Filter changes should be told to customer before oil change is complete and car removed from bay! I had to comeback for other diagnoses so it worked out! Very nice service advisors! More

by rmbdrb5
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Ethan Starks

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September 08, 2025

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Great service, upfront about what needed to be done, didnt waste my time and completed the work 45 minutes early. More

by SHAWN.SPAULDING82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Ethan Starks, Gabriel Vega, Gracie Martinez, Amber Garcia, Abel Vasquez

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September 08, 2025

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Great service, upfront about what needed to be done, didnt waste my time and completed the work 45 minutes early. More

by SHAWN.SPAULDING82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Ethan Starks, Gabriel Vega, Gracie Martinez, Amber Garcia, Abel Vasquez

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August 31, 2025

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Gregory did a good job assisting wth getting my vehicle fixed.. He help me with getting a loaner when I need one.. Thanks Gregory. More

by jose.garcia481
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Recommend Dealer
Yes

Other Employees Tagged: Amber Garcia, Abel Vasquez

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Sep 06, 2025

Seguin Chevrolet responded

Dear jose.garcia481, I’m glad to hear Gregory took good care of you and helped secure a loaner when you needed one. We appreciate the 4-star rating! If there’s anything we can do to earn that fifth star next time, please let me know directly. We’re here whenever you need us. – Jeremy Sims, General Manager

August 30, 2025

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Everything went fine. Time waiting was about what I expected. Only complaint was the magazines in the waiting area. No magazines that would interesting to men. No golf More

by Bobghicks49
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Recommend Dealer
Yes
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Sep 06, 2025

Seguin Chevrolet responded

Thank you, Bobghicks49! We’re glad everything went smoothly and that your wait time met expectations. I appreciate the honest feedback about the waiting area. Thanks for helping us improve your next visit. – Jeremy Sims, General Manager

August 29, 2025

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Great service very quick my truck engine went out and they got me a loaner in no time More

by carranzacalista03
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Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Gabriel Vega

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Sep 06, 2025

Seguin Chevrolet responded

Thank you, carranzacalista03! We’re so glad our team could move quickly for you and get you into a loaner right away. We appreciate your trust and are here if you need anything else while your truck’s being taken care of. – Jeremy Sims, General Manager

August 28, 2025

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Dealership could have better answering service, sometimes it takes quite a while for someone to answer the phone. More

by BIGBROWOLF748
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Recommend Dealer
Yes
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Aug 28, 2025

Seguin Chevrolet responded

Dear BIGBROWOLF748, Thank you for sharing your feedback. I’m glad to know your overall experience with us was positive, but I also want to acknowledge your comments about our answering service. We never want our customers to feel like it takes too long to reach someone, and I appreciate you pointing this out so we can improve. We’re committed to providing efficient, attentive communication at every step, and your input helps us identify areas where we can better serve our customers. Sincerely, Jeremy Sims, General Manager

August 27, 2025

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Quick and easy process. Everyone was friendly ad professional. Will continue to use this dealership for service. More

by jasoniseri
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gabriel Vega

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Aug 28, 2025

Seguin Chevrolet responded

Dear jasoniseri, Thank you for sharing your 5-star review! I’m glad to hear that your experience was quick, easy, and supported by our friendly and professional team. It’s wonderful to know you plan to continue using Seguin Chevrolet for your service needs. We truly appreciate your trust and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2025

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Employee Rating

Excellent service. As soon as I got there, they checked my truck in, and got it into the shop by the appointment time. More

by robertivey76
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

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Aug 28, 2025

Seguin Chevrolet responded

Dear robertivey76, Thank you for your 5-star review! I’m pleased to hear that our team was able to check in your truck promptly and get it into the shop right on schedule. Efficiency and reliability are very important to us, and I’m glad we delivered that for you. We truly appreciate your trust and look forward to assisting you with any future service needs. Sincerely, Jeremy Sims, General Manager

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