Gregory Howard
Gregory Howard at Seguin Chevrolet

Gregory Howard

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.7
31 Reviews

Industry Experience

12 yrs, 2 mos

4.7

31 Reviews

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31 Reviews of Gregory Howard

October 24, 2025

Dealership Rating
Employee Rating

They made it like, they know what you need for your life stily,our daily needs AND VERY PRETTY CARS,gg More

by gracielagranados1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Seguin Chevrolet responded

Thank you, Graciela! I’m glad our team helped you find something that fits your lifestyle and daily needs and that you love our selection of beautiful cars! - Jeremy Sims, General Manager

October 22, 2025

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They charged way too much we are scratching this week. It was a good fix though More

by brentmurray79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 29, 2025

Seguin Chevrolet responded

Thank you for your feedback, Brent. I’m sorry to hear the cost felt higher than expected, but I’m glad the repair was done right and your vehicle’s back in good shape. I appreciate you giving us the opportunity to service your vehicle. - Jeremy Sims, General Manager

October 09, 2025

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Thank you Ethan and Gregory for assistance. I'm very pleased with my experience with y'all. More

by gloriacastillo299
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Starks

Oct 13, 2025

Seguin Chevrolet responded

Thank you, Gloria! I’m happy to hear Ethan and Gregory provided great assistance and made your experience a pleasant one. I’ll be sure to pass along your appreciation to both of them! - Jeremy Sims, General Manager

September 09, 2025

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Filter changes should be told to customer before oil change is complete and car removed from bay! I had to comeback for other diagnoses so it worked out! Very nice service advisors! More

by rmbdrb5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Ethan Starks

Sep 22, 2025

Seguin Chevrolet responded

Thank you, rmbdrb5! I appreciate your feedback on the filter changes and will share it with our team to improve communication. I’m glad our service advisors took good care of you, and we look forward to serving you again! - Jeremy Sims, General Manager

September 09, 2025

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I love coming to seugin chevrolet its the best the staff are great and they have the best coffee More

by rosannaromero23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Starks

Sep 22, 2025

Seguin Chevrolet responded

Thank you, Rosanna! I’m glad you enjoy visiting Seguin Chevrolet and that our staff and even the coffee make it a great experience. We truly appreciate your support and look forward to serving you again! - Jeremy Sims, General Manager

September 08, 2025

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Great service, upfront about what needed to be done, didnt waste my time and completed the work 45 minutes early. More

by SHAWN.SPAULDING82
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Seguin Chevrolet responded

Thank you, Shawn! I’m glad you received great service and that our team was upfront, efficient, and finished the work ahead of schedule. We truly appreciate your support and look forward to serving you again! - Jeremy Sims, General Manager

August 31, 2025

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Gregory did a good job assisting wth getting my vehicle fixed.. He help me with getting a loaner when I need one.. Thanks Gregory. More

by jose.garcia481
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Garcia, Abel Vasquez

Sep 06, 2025

Seguin Chevrolet responded

Dear jose.garcia481, I’m glad to hear Gregory took good care of you and helped secure a loaner when you needed one. We appreciate the 4-star rating! If there’s anything we can do to earn that fifth star next time, please let me know directly. We’re here whenever you need us. – Jeremy Sims, General Manager

August 30, 2025

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Everything went fine. Time waiting was about what I expected. Only complaint was the magazines in the waiting area. No magazines that would interesting to men. No golf More

by Bobghicks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Seguin Chevrolet responded

Thank you, Bobghicks49! We’re glad everything went smoothly and that your wait time met expectations. I appreciate the honest feedback about the waiting area. Thanks for helping us improve your next visit. – Jeremy Sims, General Manager

August 29, 2025

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Great service very quick my truck engine went out and they got me a loaner in no time More

by carranzacalista03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Seguin Chevrolet responded

Thank you, carranzacalista03! We’re so glad our team could move quickly for you and get you into a loaner right away. We appreciate your trust and are here if you need anything else while your truck’s being taken care of. – Jeremy Sims, General Manager

August 28, 2025

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Employee Rating

Dealership could have better answering service, sometimes it takes quite a while for someone to answer the phone. More

by BIGBROWOLF748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Seguin Chevrolet responded

Dear BIGBROWOLF748, Thank you for sharing your feedback. I’m glad to know your overall experience with us was positive, but I also want to acknowledge your comments about our answering service. We never want our customers to feel like it takes too long to reach someone, and I appreciate you pointing this out so we can improve. We’re committed to providing efficient, attentive communication at every step, and your input helps us identify areas where we can better serve our customers. Sincerely, Jeremy Sims, General Manager

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