Gregory Morelos | Page 34

Fast efficient quality customer service I have bought 5 cars in the past 10 years, this time around was the easiest! Greg Morelos helped me purchase my new Escalade! I live over 3 hours away I have bought 5 cars in the past 10 years, this time around was the easiest! Greg Morelos helped me purchase my new Escalade! I live over 3 hours away and I was pre approved over the phone! Drove out there and he made sure all hands were on deck and made the purchase fast and smooth I was able to complete all documentation within 1 hr. Everyone here is nice and cars are well taken care of! Prices are great as well! More

by GONZALESSENYA Verified Customer Verified Customer

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First Car Purchase - Best Experience Ever This was my first car purchase as an adult and I couldn't have had a better experience with Manly. I went in on a weekend curious on a specific model, This was my first car purchase as an adult and I couldn't have had a better experience with Manly. I went in on a weekend curious on a specific model, the HR-V, and let the sales rep I spoke with know what my budget was for a monthly payment. I worked with Gregory M., who is the special finance manager, and he knows what he is doing! I was able to get in and out of the lot in less than 30 minutes, with a completed test drive and a quote in hand, which allowed me to shop around a little bit more that day. I had a really bad experience at another dealership that day, which made me know I wanted to come back and get the car I did. Manly was nothing but professional, accommodating, and just overall really nice people. I felt very taken care of, and I'm excited I got the warranty so I have an excuse to go back :) More

by STEPHANIEO2000 Verified Customer Verified Customer

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Car purchase Respectful, efficient and personal. No forced sales talk. We are happy with our purchase. Willt recommend to all of our friends. Thank you from both o Respectful, efficient and personal. No forced sales talk. We are happy with our purchase. Willt recommend to all of our friends. Thank you from both of us. More

by PAULFBRAUN1 Verified Customer Verified Customer

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New Car Purchase We recently purchased a used Honda CR-V and then decided we wanted a new one instead. Manly Honda honored their 7 day money back guarantee on used car We recently purchased a used Honda CR-V and then decided we wanted a new one instead. Manly Honda honored their 7 day money back guarantee on used cars and gave us a great price on a new one. Greg Morelos was a pleasure to work with through the entire process. More

by SKWARNIC Verified Customer Verified Customer

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super pleasant,no pressure From the moment we arrived we were treated with respect and open honesty. Best experience in forty years for both my husband and myself! I was actuall From the moment we arrived we were treated with respect and open honesty. Best experience in forty years for both my husband and myself! I was actually dreading car shopping and fearing things that just didn't happen. I will tell all my friends and family how we were treated so fairly and quickly as possible in a paper laden world. More

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Excellent Service, All my expectations far exceeded! I came to Manly Honda to buy my used Honda Element after my last car buying disaster, which was buying a Lemon off a used car lot in Marin County, and I came to Manly Honda to buy my used Honda Element after my last car buying disaster, which was buying a Lemon off a used car lot in Marin County, and dealing with the consequences. I feel lucky that Greg Morales was my sales person! He was professionally kind, and meticulously thorough, and he has truly won me over as a Manly Honda fan. I feel confident to send all my friends who need cars to him. I'll just make a list of the things he did that won my praise: 1. He made sure the car was safety inspected, serviced, cleaned, and full of gas before I took the car home. 2. He worked with the Credit Unions through the CUDL system to easily get my financing. 3. He gave me all the paperwork, the CARFAX, the KBB value and financing figures and the list of repairs Manly Honda had done on the car to get it ready for me. 4. While I was waiting for the new car to be ready for me to pick up after servicing, my old car that I was driving and using as a trade in broke down. Greg arranged a loaner car for me to use free of charge in the interim, and still gave me a decent amount as a trade in even though my old car was not operational. He also told me not to worry about filling up the gas tank on the loaner car. 5. Greg made sure I understood the 7 day return policy, which helped me relax as I bought the car. 6. Having purchased a lemon in the past, I had my new car inspected after I took it home, and found an issue that Manly missed during it's safety inspection. Greg had the service department fix it at no expense to me, offered me a free loaner car while the repair was being done, offered to come and get the car and leave me with the loaner car, and filled my fixed car with gas to cover the extra driving I did to bring back the car. 7. During the whole transaction and repair process, Greg communicated clearly with me every time, and usually answered my texts within 5 minutes or less. 8. Greg worked hard to make my experience as easy as possible, always with a smile and a handshake. After this experience, I feel like I was treated above and beyond what I thought was possible in buying a used car. Buying from Greg at Manly Honda was better than any car buying experience I have ever had, and I hope that I can return when eventually I need another vehicle. And Sean was a delight too. He took care of the paperwork, explained everything clearly, and answered all of my contractual questions. More

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Oil change done Everything was done like it said on the estimate for this car. In the past, I had stuff not done like it said on the estimate, but it was not as impor Everything was done like it said on the estimate for this car. In the past, I had stuff not done like it said on the estimate, but it was not as important it was just a car wash. Other than that everything has been good even with my other Honda that I Service there. More

by LLINK_OROZCO2004 Verified Customer Verified Customer

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Quick and easy Dealership has great people working working here. No pressure sales.And paper work went through very quickly.Follow up call to see if i was happy with Dealership has great people working working here. No pressure sales.And paper work went through very quickly.Follow up call to see if i was happy with vehicle was nice.The price of vehicle was enough for me to drive 4 and 1/2 hours from Fresno and through Bay Area traffic to test drive.Next time i am in need for another vehicle Manly will be the first to look at. Thanks to Gregory More

by Razorback Verified Customer Verified Customer

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Comfortable The whole experience was a refreshing change from the horrible way a person is treated at other dealerships. I was not pressured, the price was the p The whole experience was a refreshing change from the horrible way a person is treated at other dealerships. I was not pressured, the price was the price, there was no bringing in the sales manager at the last minute. I really appreciated the experience and hope that all dealerships will change to this format. Good Job! More

by BRINKMANNNANCY Verified Customer Verified Customer

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Very Happy customer My name is Marcelus and I just wanted to talk about my experience with Manly. I was just driving by and I seen a truck that caught my eye so I pulled My name is Marcelus and I just wanted to talk about my experience with Manly. I was just driving by and I seen a truck that caught my eye so I pulled over, once I came on the lot I was met by a friendly sales rep named Gregory Morelos we talked briefly about the truck he promptly went and got the keys so we could go for a test drive, we talked about family and other things besides the sale of this truck which made me feel comfortable that he just wasn’t worried about making the sale. So I bought a different truck that was more expensive because he did such a good job!!! We were also assisted by other team members to help along with the process Kevin Landman and a young man Named Andrew!!!!! Thank you guys I probably paid too much but I feel really good about this purchase from the guys at Manly Honda in Santa Rosa More

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