Guadalupe Perez | Page 19

My wife and I bought our second Volvo from Kundert since 2002(S70). My son bought a 2000 S40, my wife's father bought a V70 all from Kundert. Whenever I brought any car in, we were treated with courtesy, 2002(S70). My son bought a 2000 S40, my wife's father bought a V70 all from Kundert. Whenever I brought any car in, we were treated with courtesy, knowledge of car and respect. We love our 2010 Volvo S40 which we bought from the the showroom with 5500 miles on it. We have gotten compliments from strangers. It's too bad Volvo has discontinued this model. The style is sharp, features nice and the ride is peppy. More

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Outstanding Service as usual. Everyone there is Outstanding.There is tremendous follow up and courtesy extended. There is definitely a sense of responsibility and concern. Outstanding.There is tremendous follow up and courtesy extended. There is definitely a sense of responsibility and concern. More

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First time in this dealer, with no doubt I'll go again, every question was answered, the service was fast and covered all the extra things I needed in the car, the guy who saw was very professional, he did every question was answered, the service was fast and covered all the extra things I needed in the car, the guy who saw was very professional, he did an outstanding job, I strongly recomend this dealer More

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Just moved here, so had no idea where to take my Volvo for service. So glad I picked Kundert. They were courteous and honest. Cost was reasonable. Thank you. I will be back if I need further assistan for service. So glad I picked Kundert. They were courteous and honest. Cost was reasonable. Thank you. I will be back if I need further assistance. More

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Took my car in on 07/20/12 for the THIRD time for a moaning noise when I steer or at low speed. Mike said it was a leak, had to order a part, will call me that Monday or Tuesday to schedule the repair. moaning noise when I steer or at low speed. Mike said it was a leak, had to order a part, will call me that Monday or Tuesday to schedule the repair. NO call up until Friday, when I finally called at @3:30. I Was told Mike was on vacation that week, and when I started to explain why I was calling, I was just xferred to parts. Left a voicemails there, and no one called me back. Called back @5:20, and as I started to explain, I was xferred to Pete, but got his voicemail, so I called back. Now I'm annoyed.. the girl who answered was nice, but couldn't help me. She said she will tell someone to call me back. Monday, July 30th, once again, I had to call @ 1:30pm because I had not received a call yet. I spoke with Pete, who was nice and helpful, and finally scheduled my car for 8AM. My reminder email said 10AM, and I called to find out why. The girl who answered started off ok, but than got ruder and ruder, until I finally had it and asked to speak to the manager. The longer I was willing to hold for Mike, the nicer she started to become again. She was arguing with me over a stupid detail that she said I should've told her in the first place, that I was getting a loaner car. Well, HOW AM I SUPPOSED TO KNOW THIS???? I don't make these calls everyday - she, however, TAKES these calls every day, so she started arguing back and forth whether or not I said I was waiting for my car to be fixed. I did not. I said I couldn't stand around waiting for them to take my car in. Anyway, it was an overall, aggrivating and frustrating experience. More

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I traveled from Westfield to this dealership because of Ralph from the Bridgewater Volvo site...the team here surpasses the Long Motors (all 3 dealerships) team in all aspects of sales, customer service, a Ralph from the Bridgewater Volvo site...the team here surpasses the Long Motors (all 3 dealerships) team in all aspects of sales, customer service, and overall customer satisfaction. Congratulations on a job well done! More

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I have been doing business with Kundert for the last 21 years, from purchasing several cars and an SUV to all service needed. I have trust and confidence in your Service department, Mike Mazzaro is one years, from purchasing several cars and an SUV to all service needed. I have trust and confidence in your Service department, Mike Mazzaro is one of the reasons why. I have recommended Kundert to family and friends, of those I have recommended all have either purchased a vehicle or leased one through Kundert. More

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We have been coming to this dealership for many years to service our volvo's. We have also purchased 3 new volvo's from this dealership. We have found them to be honest friendly and reliable. service our volvo's. We have also purchased 3 new volvo's from this dealership. We have found them to be honest friendly and reliable. More

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LOVE everyone at the service center! Even though I'm having issues with my car, I would buy a car here because of the service team - they really take care of me and empathize with my car issues and try having issues with my car, I would buy a car here because of the service team - they really take care of me and empathize with my car issues and try hard to fix / prevent further issues. They are great!! More

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Mike was very cooperative with the pick up of the car. Since it was a Saturday, and I was not able to get to pick up the car before closing time he arranged for me to pay with my credit card and then drop Since it was a Saturday, and I was not able to get to pick up the car before closing time he arranged for me to pay with my credit card and then drop off the keys for the loaner car and pick up my car on Sunday. More

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