Guadalupe Perez | Page 20
Service Manager
Kundert Volvo of Hasbrouck Heights
140 Route 17 North
Hasbrouck Heights, NJ 07604
Dealership Experience
39 yrs, 3 mos
Industry Experience
43 yrs, 3 mos
204 Reviews
Write a Review204 Reviews of Guadalupe Perez
May 12, 2012
I brought the vehicle in for a routine maintenance, and to have some insurance covered body work done. They dealt with the insurance claim with no further effort on my part, and kept me up to date with th to have some insurance covered body work done. They dealt with the insurance claim with no further effort on my part, and kept me up to date with the progress. the car looks as good as new, and all issues in the routine maintenance were dealt with. They offered me a loaner, even thought it was not covered by insurance, and it was there over the weekend. I did not need it, but I didi appreciate the offer. Very easy to deal with, and quality work. No problems. More
April 10, 2012
We were greeted by Mike and he is always friendly and professional. He checks my car while I am present and goes over what needs to be done and what I would like to have done. The work is explained as professional. He checks my car while I am present and goes over what needs to be done and what I would like to have done. The work is explained as well as the prices. We receive utmost respect from all personnel including the car jockey, service manager as stated, and cashier. I really don't find it a chore to bring my car in! Thank you!!. More
March 28, 2012
There are many reasons for choosing this particular dealership that can be summed up in two words, “consumer confidence”. I am a returning customer to this particular dealer and expect to buy my th dealership that can be summed up in two words, “consumer confidence”. I am a returning customer to this particular dealer and expect to buy my third vehicle from Kundert Volvo in the near future. You will find that their sales promises do not end after your purchase date. I am a discerning consumer who seriously considers the investment not only of my money but also of my time. The service maintenance program is state of the art in the industry. The entire maintenance staff is always professional and precise in managing the needs of the client. The service process has been stream-lined and their scheduling is flexible to accommodate your scheduling needs. On my last visit I met a customer who travels from Manhattan to Kundert Volvo because of their experience with them. Owning a car from Kundert Volvo allows you to actually enjoy your driving experience because they take care of everything else. More
Other Employees Tagged: Erin Kundert, Billy Kundert, Jr. , Chip Griffin, Pete Pesce
March 27, 2012
Very Efficient Web based appointment registration. Team is friendly and eager to provide an outstanding service. Very quick turn around. Lounge is comfortable free hot beverage service and wifi to work whi is friendly and eager to provide an outstanding service. Very quick turn around. Lounge is comfortable free hot beverage service and wifi to work while you wait. More
Other Employees Tagged: Chip Griffin, Pete Pesce
March 25, 2012
I have a friend who recently bought a Volvo and have shared with her my experience with my car service.Hopefully, she will do so. I had a car malfunction at the Post Office in Hasbrouck Heights a few ye shared with her my experience with my car service.Hopefully, she will do so. I had a car malfunction at the Post Office in Hasbrouck Heights a few years ago. I could not turn the key to start the car. I called Kundert Service and Mike Mazzaro and another service employee came to the Post office to help start it so I did not have to call emergency service. That was above and beyond the call of dutyand I will never forget this kindness. More
Other Employees Tagged: Pete Pesce, Pete and Mike
March 19, 2012
Phenomenal experience again. Honest, reliable, decent, trustworthy. Whomever runs this business should be immensely proud of their people, their training, and their way of doing business. Can't see myself trustworthy. Whomever runs this business should be immensely proud of their people, their training, and their way of doing business. Can't see myself buying a car elsewhere. More
Other Employees Tagged: Chip Griffin, Pete Pesce
February 28, 2012
The Service Team at Kundert Volvo provides exceptional service each and every time. They ensure that their customers are completely satisfied and consistently strive to offer the best possible service ex service each and every time. They ensure that their customers are completely satisfied and consistently strive to offer the best possible service experience. More
Other Employees Tagged: Chip Griffin, Mike, Chip
October 12, 2011
Everyone at Kundert Volvo is always friendly and courteous. Their service was excellent and prompt. My major electrical problem caused by mice eating the wires was fixed ASAP and my car has been courteous. Their service was excellent and prompt. My major electrical problem caused by mice eating the wires was fixed ASAP and my car has been running perfectly Of all the auto dealerships I dealt with Kundert is the best Steve More
Other Employees Tagged: Chip Griffin, Pete Pesce, service team
March 29, 2011
I have been to too many different Volvo service centers and found that the place I originally bought my vehicle, a 2004 S60R, has been the most outstanding. The personal attention they give me and my husba and found that the place I originally bought my vehicle, a 2004 S60R, has been the most outstanding. The personal attention they give me and my husband, and the degree of technical knowledge of my vehicle is surpassed by their reputation. I reside in Pennsylvania and I don't mind making the 70+ miles, 1.5 hours, just to get my car serviced by Mike Mazzaro and his excellent team. They've been able to pinpoint problems I've been finding while the other service centers would say that there was nothing they could find or it was normal operation of the vehicle, inferring that I don't know my own vehicle's performance or the noises it makes. The experiences were frustating as well as disappointing. I don't get that feeling servicing my vehicle Kundert Volvo Service Center and would recommend anyone who owns a Volvo to take it there. Mike Mazzaro and his team of mechanics are the only people I would ever entrust with my vehicle. More
Other Employees Tagged: Mike Mazzaro ,Tom and etc. Everyone @ that shop!!!
February 07, 2011
Service excels at this dealer and is the primary reason I chose to buy a new Volvo when I had to replace my old one rather than going to some other brand. In all my dealings with Mike and his team, they nev chose to buy a new Volvo when I had to replace my old one rather than going to some other brand. In all my dealings with Mike and his team, they never over-promise and more often than not over-deliver. Work never needs to be redone. The service department does not "pad the bill" by performing work that does not need to be done. And when they say they did something, they did. Is there anything else to say?? More
Other Employees Tagged: Michael Mazzaro

