Guillermo Alarcon | Page 62

Exceptional experience Very satisfied with the time it took to finalize the deal. Gregorio too his time in explaining all the features of the new vehicle and followed up th Very satisfied with the time it took to finalize the deal. Gregorio too his time in explaining all the features of the new vehicle and followed up the next day with a courtesy call.... More

by rose Verified Customer Verified Customer

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Purchasing a new car Very pleased with the service and expertise of the staff. They were helpful and worked with us to get us the best deal for our needs. I am so happy Very pleased with the service and expertise of the staff. They were helpful and worked with us to get us the best deal for our needs. I am so happy with my purchase. More

by marlene9 Verified Customer Verified Customer

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Best Volvo Dealership! We drive all the way from Boca to deal with Danny Paulino and Guillermo! The experience is always a pleasure and the customer service is AMAZING! Ke We drive all the way from Boca to deal with Danny Paulino and Guillermo! The experience is always a pleasure and the customer service is AMAZING! Keep up the great work and Thank you! More

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Came in no appointment with a tire issue Came in with sudden tire issue, no appointment. Louis took me in we got the tires and I was on my way in One hour. I have two Volvo’s and go way back Came in with sudden tire issue, no appointment. Louis took me in we got the tires and I was on my way in One hour. I have two Volvo’s and go way back with Weston Volvo. My cars do not get service any where else. Dr. B More

by WEBRUNOJR55 Verified Customer Verified Customer

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My New Volvo My experience was great, I researched what I wanted online, then called the dealer, spoke to Greg and he made sure from then on I got what I wanted an My experience was great, I researched what I wanted online, then called the dealer, spoke to Greg and he made sure from then on I got what I wanted and for the amount I wanted to pay. More

by Cbursztyn Verified Customer Verified Customer

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Excellent service Everyone at this location is extremely helpful and knowledgeable, I have been a customer for many years and always very satisfied, they do a very good Everyone at this location is extremely helpful and knowledgeable, I have been a customer for many years and always very satisfied, they do a very good job, Thanks again for he great service. More

by JBASAGOI Verified Customer Verified Customer

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appt time exact + excellent communication of service repairs Service order timely written, outcome explained, great wash job, full satisfaction. Driving my car home had new car feeling. Excellent service tech Service order timely written, outcome explained, great wash job, full satisfaction. Driving my car home had new car feeling. Excellent service tech (Alan) whom I always find resolves any of my auto problems and takes time for explanation of exactly what he did. More

by ANMNK Verified Customer Verified Customer

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I don’t get the reviews Just like the review below I was interested in a XC40 and my friends where interested in a XC60. First my friends drove up from Key West, we made an Just like the review below I was interested in a XC40 and my friends where interested in a XC60. First my friends drove up from Key West, we made an appointment and then WAITED 30 MINUTES to speak with a salesperson, Richard Martinez. He all of sudden was great. He told our friends he would get back to them in a day or two and find their car. He never called back in spite of them literally calling 4 times. Needless to say they moved on to Gunther Volvo where the bought the car the next day. $60K lost. They referred friends to Gunther also from Key West, they bought a XC60 also the next day. $120K lost. For me, I left many messages asks to be notified when they got the XC40s. Guess what, no call back until I sent an email terminating my interest. In the mean time Gunther called, I test drove the XC40, didn’t like and bought a XC60. Now all of a sudden Weston Volvo called me 4 times in one day. They told me their award winning customer service, etc. I asked them to stop calling and they still called and emailed. Guess what, $180K lost. Save your self some hassle, skip Weston Volvo and just go to Gunther Volvo. More

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Hassle Free Our experience purchasing at Weston Volvo was hassle free. We went to see specific cars, and there wasn't any of the 'bait and switch' games that othe Our experience purchasing at Weston Volvo was hassle free. We went to see specific cars, and there wasn't any of the 'bait and switch' games that other dealers try and play. While the negotiations took a long time, we were able to come up with a price that worked for both sides. Mylene Russell was very helpful throughout the whole process, and was able to explain all of the features on the cars. More

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Proactive team Excellent proactive customer service. Worked with me on price and in return of my lease. Only disappointment is I selected a car and we did numbers o Excellent proactive customer service. Worked with me on price and in return of my lease. Only disappointment is I selected a car and we did numbers on a car which was sold and hadn’t been labeled as such so I was quite disappointed to learn that car I liked wasn’t available. Other than that the team itself was exceptional and Gian did and outstanding job! More

by whatevervanessa Verified Customer Verified Customer

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