Guillermo Faria | Page 9

Glad with our buy A few days ago my wife and I decided to look into the promotion we got in the mail. Sales Associate James Ramos was diligent to answer our questions. A few days ago my wife and I decided to look into the promotion we got in the mail. Sales Associate James Ramos was diligent to answer our questions. We took our time and checked from the huge inventory. We got a great deal and new friends! More

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Great!!!!! Im not an impulsive buyer and I went to a few other dealerships. I went in to Universal Hyundai and was greeted a with a smile. The saleperson Carlos Im not an impulsive buyer and I went to a few other dealerships. I went in to Universal Hyundai and was greeted a with a smile. The saleperson Carlos Vega was full of information and he went the extra mile to show me reviews on other cars from various websites. He backed up his words with proof. He was not pushy. I am very happy with my New 2015 Sonata limited. I also want to thank Juan Colon and Guillermo Faria. Great team More

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Great place to buy a car! The whole car buying experience was smooth, hassle free! No complaints, just all smiles. I was very impressed with the overall friendly environment & The whole car buying experience was smooth, hassle free! No complaints, just all smiles. I was very impressed with the overall friendly environment & enjoyed doing business with Universal Hyundai. More

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A Smooth and Professional Environment! I was greeted in a friendly manner by James Ramos who made our day worth while. It is a fast paced very busy environment and my family and I felt welc I was greeted in a friendly manner by James Ramos who made our day worth while. It is a fast paced very busy environment and my family and I felt welcomed and not rushed to purchase a vehicle. Jose Cepeda did a fabulous job consulting my parents and making them feel comfortable. Guillermo from finance finalized all the papers in a smooth transaction answering all of our questions. I will recommend others to visit this location. James did a fantastic job finding the right vehicle for my son. Also, the fact that they have a bilingual staff is a plus. It was worth the drive from Tampa:) More

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Awesome Customers Service Great selection friendly Staff verh ATTENTAVE HAVe purchased two vehicles from z Universal HYUNDAI. Overall great experience 2o13 accent, 2011 mazda Great selection friendly Staff verh ATTENTAVE HAVe purchased two vehicles from z Universal HYUNDAI. Overall great experience 2o13 accent, 2011 mazda 3 will recommend deslership to other people. More

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excellent service Ozzie Martinez and Mike Perez provided wonderful service and were extremely knowledgeable about the product. They are passionate about their jobs and Ozzie Martinez and Mike Perez provided wonderful service and were extremely knowledgeable about the product. They are passionate about their jobs and were very friendly. More

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Dealership experience I was recently in the market for a new car and searched several dealers before going to Universal Hyundai. Our sales person was Ernie Plaza and thanks I was recently in the market for a new car and searched several dealers before going to Universal Hyundai. Our sales person was Ernie Plaza and thanks to him I am driving a brand new Elantra. He is a very genuine and very modest young man. He listened to my needs and was very patient throughout the process. Through my years of car buying experiences this was one was the best and the smoothest. I would definitely advise everyone to visit this dealership and recommend Ernie Plaza as their salesperson. My husband and I WILL be returning to him in the future! Thank you Hyundai for making this experience possible! More

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Great My experience was great. You don't see customer service in local dealerships as you do in this place. The representative Ricardo was of much help at t My experience was great. You don't see customer service in local dealerships as you do in this place. The representative Ricardo was of much help at the time of choosing te bet car for me. Recommend it 100% More

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Car hunting experience Veru Good and veery happy with the service that my sales assoc, did, The color was very important to me I he keep looking until he find the color tha Veru Good and veery happy with the service that my sales assoc, did, The color was very important to me I he keep looking until he find the color that I want. More

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Let me start by saying that I have personally bought 3 cars from Kevin McGill and I have sent him over 10 people that have bought as well...all of which are extremely pleased with their experience. I wou cars from Kevin McGill and I have sent him over 10 people that have bought as well...all of which are extremely pleased with their experience. I wouldn't trust anyone else other than Kevin for my car buying. He is very honest and won't talk over your head. Whatever the poster before me didn't like about Kevin or the dealership, I can probably guarantee that it was the customers fault and/or misunderstanding. I work for Disney and am in the customer service department for Disney's reservation center. One thing I know, is when people are sincere...Kevin is a sincere person that is always looking out for Universal's customers. I can't say enough good things about him or the dealership. If Kevin was to ever leave, my wife and I would purchase wherever he goes. More

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