Guillermo Faria | Page 8

Best car purchasing experience in over 30 years! The key to being a great sales team is understanding your buyer's wants and needs. I wanted to stay in a certain budget because I wasn't prepared to The key to being a great sales team is understanding your buyer's wants and needs. I wanted to stay in a certain budget because I wasn't prepared to purchase a car. I totaled my car and thus had to make a purchase. I've never owned a Hyundai before, and the salesman helped me buy a higher level car for the lower level price. The whole team addressed every concern I had, and I highly recommend them. Although their first language was clearly Spanish, they addressed me in English because I spoke to them in English. Even after seeing my husband was hispanic, they continued to acknowledge that I was purchasing the car; not my husband and therefore addressed me, not my husband. When I expressed to the sales representative that I didn't want the buying process to take all day, he expedited the process, and I was driving out with my new vehicle in less than 2 hours! More

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Best experience ever Carlos villamil took the liberty of helping me understand my vehicle options that accommodated my current needs. Carlos when above and beyond to ensu Carlos villamil took the liberty of helping me understand my vehicle options that accommodated my current needs. Carlos when above and beyond to ensure my questions were answered. This was my very first experience I can say I was happy when purchasing a vehicle. More

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Wonderful,and very helpful staring Jinny M She helped us all day. She ran around finding the right car for the right price even when we were being difficult. She made a great connection with us She helped us all day. She ran around finding the right car for the right price even when we were being difficult. She made a great connection with us both personally and business wise to help us the most. We will definately be shopping with her again in the near feature. More

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My great experience with Jinny M at Universal hyundai Jinny was able to help me find the best car for me and my price range along with her boss Jacob. I had an amazing experience and was able to drive off Jinny was able to help me find the best car for me and my price range along with her boss Jacob. I had an amazing experience and was able to drive off the lot with my new car with all my questions answered and needs forfilled. Not only did she help me find my car but we connected on a personal level and she made me feel so comfortable also a greatt shout out to Guillermo for help with all the finance stuff as well everyone was so helpful and welcoming i wouls highly reccommend this dealer to anyone! More

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Excellent service Car buying has always been an extremely frustrating experience for just about everyone and I was very pleased and relieved of how hassle free the sale Car buying has always been an extremely frustrating experience for just about everyone and I was very pleased and relieved of how hassle free the sale associates made it. They gave me enough space to breath but also were very engaged in helping me find the perfect car. The best car buying experience I've ever had More

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Professional and comfortable car purchase Never felt pressured at any point! All the employees were friendly and knowledgable. They gave me a fair price on my trade in which was surprising be Never felt pressured at any point! All the employees were friendly and knowledgable. They gave me a fair price on my trade in which was surprising because most dealerships low ball you. More

by JONATHANSCHMUCKE Verified Customer Verified Customer

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Professional and straightforward Car buying at Universal Hyundai was easy. I went in knowing what my boundaries were. Finding the vehicle I was looking for was easy. Looking at option Car buying at Universal Hyundai was easy. I went in knowing what my boundaries were. Finding the vehicle I was looking for was easy. Looking at options was easy. I got what I was looking for. More

by ARDWARK Verified Customer Verified Customer

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Great customer service After doing a lot of research I finally walked into universal Hyundai. After I met the car salesman James I told him exactly what I wanted in the ca After doing a lot of research I finally walked into universal Hyundai. After I met the car salesman James I told him exactly what I wanted in the car and compare it to what I had seen online during my research. I was looking for a more high-tech car with the navigation, push start, keyless entry, A back up camera and Bluetooth. James was able to take me out to the exact car I need it showed me all the details about it, we had a great test drive and he was never pushy when it came to the sale. Which was huge for me since I come with a customer service background. As a single woman there is always a fear that a sales men is out to up sale you but they worked with me on the price until I felt it was the best price. More

by Blsorensen Verified Customer Verified Customer

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Magical! Happiest place on earth! Giving 10's to everyone that helped us through the process of leasing our vehicle. Or sales rep was knowledgeable and did a great job at helping us f Giving 10's to everyone that helped us through the process of leasing our vehicle. Or sales rep was knowledgeable and did a great job at helping us find the right match. The sales manager was fun. We all had a great time through the process of determining the purchase price. The finance dept was thorough but also had us in and out in a timely manner (not sure of his name but I think it might be Guillerno) More

by ALISSABETZNER Verified Customer Verified Customer

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Great My husband and I went in looking to trade in our old car which still had a balance on it. Everything was quick and easy, we traded our car in and walk My husband and I went in looking to trade in our old car which still had a balance on it. Everything was quick and easy, we traded our car in and walked out with a brand new 2016 Hyundai Elantra. Joel Rivas our sales person was very friendly listened to what we were searching for and did his best to get us into the car we chose. Overall our experience was great and we will be coming back to trade in our other car once the time comes. Thanks for the easy and pleasant experience. More

by MARITZAPENA87 Verified Customer Verified Customer

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