Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 12

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
433 Reviews

Dealership Experience

32 yrs, 8 mos

Industry Experience

32 yrs, 8 mos

Specialties & Trainings

parts and service

4.9

433 Reviews

Write a Review

433 Reviews of Guillermo Hernandez

June 17, 2026

Dealership Rating
Employee Rating

Precision Honda works efficiently to help me with my cars needs and makes the process easy. More

by angelinabesqueda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Precision Honda responded

angelinabesqueda, thank you for choosing Precision Honda and sharing your experience ! We're delighted to hear that our team at Precision Honda has been able to efficiently assist with your vehicle's needs and make the process easy and convenient for you. Providing a smooth and positive service experience is always our goal. We truly appreciate your trust in us and look forward to serving you again in the future!-Dennis Alejo GSM

June 16, 2026

Dealership Rating
Employee Rating

Guillermo Hernandez- Service Advisor and Precision Honda are the Best in the Business and provide outstanding customer service to me and my wife. Guillermo treats his customers like family and is very ki More

by TahoeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ARNEL...MASTER HONDA MECHANIC

Jun 16, 2026

Precision Honda responded

TahoeB, Thank you for choosing Precision Honda and sharing your experience ! We are truly grateful for your kind words about Guillermo's professionalism, honesty, and dedication to customer service. He consistently goes above and beyond to ensure every guest feels informed, respected, and valued, and it's especially rewarding to hear that he has earned the trust and respect of both you and your wife. Guillermo takes great pride in educating customers about their vehicles and explaining recommendations in a clear and straightforward way, so we're delighted to know that his efforts have made such a positive impact on your experience. Your comments about the example he sets for others and the relationship you've built with him mean a great deal to our entire team.Thank you for your continued trust in Precision Honda. We look forward to serving you and your wife for many years to come!-Dennis Alejo GSM

June 16, 2026

Dealership Rating
Employee Rating

The best experience every time I'm there and well taken care of by Guillermo Hernandez More

by chiefscorch91
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Jun 16, 2026

Precision Honda responded

chiefscorch91, thank you for choosing Precision Honda and sharing your experience! We're thrilled to hear that every visit has been a great one and that Guillermo Hernandez consistently takes such good care of you. Providing exceptional customer service is our top priority, and it's wonderful to know that Guillermo has made each of your visits enjoyable and stress-free. We'll be sure to share your kind words with him and the rest of our team. We truly appreciate your loyalty and look forward to welcoming you back for many more outstanding experiences in the future!-Dennis Alejo GSM

Jun 16, 2026

chiefscorch91 responded

The best experience every time I’m there and well taken care of by Guillermo Hernandez

June 12, 2026

Dealership Rating
Employee Rating

Guillermo is the best service advisor. .. I have been taking my cars there for years More

by Anniecangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Precision Honda responded

Anniecangel, Thank you for choosing Precision Honda and sharing your experience! We're delighted to hear that Guillermo has consistently provided you with excellent service over the years. We'll be sure to pass along your kind words to him. We truly appreciate your trust in us and look forward to continuing to care for your vehicles for many years to come!-Dennis Alejo GSM

June 11, 2026

Dealership Rating
Employee Rating

Great customer service, friendly, great communication. Dealership is always neat people are always friendly and helpful More

by Dcastellanos2526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Cabrera, Franky Asquerra , Gihan Gutierrez

Jun 11, 2026

Precision Honda responded

Dcastellanos2526, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear that you consistently experience great customer service, friendly interactions, and clear communication from our team. It is also great to know that you appreciate our clean dealership environment and the helpful attitude of our staff. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 01, 2026

Dealership Rating
Employee Rating

Great service love this dealer I recommend you are going to like it personally I will come back More

by tony3815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Precision Honda responded

tony3815, Thank you for choosing Precision Honda and sharing your experience ! We're thrilled to hear that you had a great experience with our team. Your support means a lot to us, and we're grateful for the trust you've placed in our dealership. We're especially happy to know that you plan to return. We look forward to welcoming you back and providing the same great service on your next visit. Thanks again for choosing us!-Dennis Alejo GSM

May 28, 2026

Dealership Rating
Employee Rating

It was really helpful. And they took care of my car waiting for results. Thank you. More

by venturadoris228
Recommend Dealer
Yes

Other Employees Tagged: The only girl who was greeting. In the morning, she offered us water coffee. It was so nice of her. I really don’t know her name but thank you.

May 29, 2026

Precision Honda responded

venturadoris228, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear our team was helpful and took good care of both you and your vehicle while you waited for the results. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 28, 2026

Dealership Rating
Employee Rating

Guillermo Hernandez and his team provided excellent customer service. They were professional, helpful, and made the process smooth and stress-free. I appreciate the time and care they gave me. More

by nsxnext121
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 29, 2026

Precision Honda responded

nsxnext121, Thank you for choosing Precision Honda and sharing your experience! We are delighted to hear that Guillermo Hernandez and his team provided you with excellent customer service. Professionalism, helpfulness, and making the process smooth and stress free. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 27, 2026

Dealership Rating
Employee Rating

The dealership was very efficient, everything was done with care and precision The care was excellent! More

by vpalma431
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

May 27, 2026

Precision Honda responded

vpalma431, Thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that you found our dealership efficient and that everything was handled with care and precision. Providing excellent service and making sure our customers feel well taken care of is always our top priority. We truly appreciate your support and look forward to assisting you again in the future!-Dennis Alejo GSM

May 25, 2026

Dealership Rating
Employee Rating

Horrible after having a really bad experience I decided to give the a second chance and it turned out worse. My service advisor seemed to rush me when I addressed concerns with him as he didn’t want to hea More

by Fmjrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
...
12
...

Dealership Inventory (496 Vehicles)

used 2020 Honda Civic car, priced at $18,241
2020 Honda Civic
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $41,667
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Honda Passport car, priced at $47,362
2026 Honda Passport
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $41,592
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
Front-wheel Drive
new 2024 Honda Prologue car, priced at $54,467
2024 Honda Prologue
new
Blue exterior
Automatic
Front-wheel Drive
new 2027 Honda CR-V Hybrid car, priced at $43,092
2027 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive