Dealership Experience
32 yrs, 8 mos
Industry Experience
32 yrs, 8 mos
Specialties & Trainings
parts and service
433 Reviews
Write a Review433 Reviews of Guillermo Hernandez
June 16, 2026
Guillermo Hernandez- Service Advisor and Precision Honda are the Best in the Business and provide outstanding customer service to me and my wife. Guillermo treats his customers like family and is very ki are the Best in the Business and provide outstanding customer service to me and my wife. Guillermo treats his customers like family and is very kind, honest, respectful and sets an excellent example for younger service advisors! Guillermo provides Outstanding Customer Service and honestly advises and teaches his customers about their vehicles and explains repairs in a simple manner. We treasure our relationship with Guillermo and really respect his professionalism and expert knowledge and experience. More
Other Employees Tagged: ARNEL...MASTER HONDA MECHANIC
June 11, 2026
Great customer service, friendly, great communication. Dealership is always neat people are always friendly and helpful Dealership is always neat people are always friendly and helpful More
Other Employees Tagged: Ernesto Cabrera, Franky Asquerra , Gihan Gutierrez
May 28, 2026
It was really helpful. And they took care of my car waiting for results. Thank you. And they took care of my car waiting for results. Thank you. More
Other Employees Tagged: The only girl who was greeting. In the morning, she offered us water coffee. It was so nice of her. I really don’t know her name but thank you.
May 28, 2026
Guillermo Hernandez and his team provided excellent customer service. They were professional, helpful, and made the process smooth and stress-free. I appreciate the time and care they gave me. customer service. They were professional, helpful, and made the process smooth and stress-free. I appreciate the time and care they gave me. More
Other Employees Tagged: Guillermo Hernandez
May 25, 2026
Horrible after having a really bad experience I decided to give the a second chance and it turned out worse. My service advisor seemed to rush me when I addressed concerns with him as he didn’t want to hea to give the a second chance and it turned out worse. My service advisor seemed to rush me when I addressed concerns with him as he didn’t want to hear me. I.m not sure if I will ever recommend Downey Honda ever again. Zero empathy or willingness to help More
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