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Guillermo Hernandez

Overview Reviews (336) Inventory (699)

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Guillermo Hernandez

Guillermo Hernandez | Page 13

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.9

336 Reviews

Overview Reviews (336) Inventory (699)

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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336 Reviews of Guillermo Hernandez

January 23, 2026

Dealership Rating

Employee Rating

Excellent Excellent, organized, professional, diligent, punctual, communicative and respectful Guillermo deserves a bonus and an award employee of the year punctual, communicative and respectful Guillermo deserves a bonus and an award employee of the year More

by Zubietajacqueline

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

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Jan 24, 2026 -

Precision Honda responded

Jacqueline, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Guillermo took such good care of you. We’ll be sure to share your feedback with him. We look forward to welcoming you back again soon! — Precision Honda Team

Jan 23, 2026 -

Zubietajacqueline responded

Excellent organized professional diligent punctual communicative & respectful Guillermo deserves a bonus and award of the year. Thank you, Jacqueline

January 21, 2026

Dealership Rating

Employee Rating

Excellent customer service. Very courteous , friendly , patient, knowledgeable and always available to answer any concerns we might have. Very courteous , friendly , patient, knowledgeable and always available to answer any concerns we might have. More

by Prodigyblas2017

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2026 -

Precision Honda responded

Prodigyblas2017, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Guillermo took such good care of you. We’ll be sure to share your feedback with him — he’ll really appreciate it. We look forward to welcoming you back again soon! — Precision Honda Team

January 20, 2026

Dealership Rating

Employee Rating

It was good overall. Nice waiting area, was comfortable. Wish you would've had some pan dulce or donuts though like you used to offer before at the other location. Nice waiting area, was comfortable. Wish you would've had some pan dulce or donuts though like you used to offer before at the other location. More

by ericbrown0141

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

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Jan 24, 2026 -

Precision Honda responded

ericbrown, Thank you for your feedback! We’re glad you enjoyed your visit and found our waiting area comfortable. We appreciate the suggestion about pan dulce or donuts. We look forward to seeing you again soon. — Precision Honda Team

January 19, 2026

Dealership Rating

Employee Rating

Guillermo makes you feel welcome and is very helpful he is a great asset to the company and I will continue to have my vehicles serviced with him is a great asset to the company and I will continue to have my vehicles serviced with him More

by Usc9274

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

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Jan 19, 2026 -

Precision Honda responded

Usc9274, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that Guillermo made you feel welcome and provided such helpful service. He truly is a valued asset to our team, and we appreciate you trusting him with your vehicle service needs. We look forward to continuing to serve you in the future.-Dennis Alejo GSM

January 19, 2026

Dealership Rating

Employee Rating

Easy and fast. Great experience No pressure to do any future maintenance. I will return Great experience No pressure to do any future maintenance. I will return More

by Kray63

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

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Jan 19, 2026 -

Precision Honda responded

Kray63, thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear you had an easy and fast experience and appreciated our no pressure approach. Your trust means a lot to us, and we look forward to welcoming you back when you return.-Dennis Alejo GSM

January 16, 2026

Dealership Rating

Employee Rating

I didn't wait longer than expected. It was easy & fast The Customer Service was excellent It was easy & fast The Customer Service was excellent More

by anab808

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

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Jan 16, 2026 -

Precision Honda responded

anab808, Thank you for choosing Precision Honda and sharing your experience ! We’re glad everything was quick and seamless, and that our team provided excellent customer service. We appreciate your support and hope to see you again soon.-Dennis Alejo GSM

January 16, 2026

Dealership Rating

Employee Rating

Guillermo is the reason I keep coming back to Honda World... He's an amazing employee World... He's an amazing employee More

by Garciakimberly6

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

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Jan 16, 2026 -

Precision Honda responded

Garciakimberly6, Thank you for choosing Precision Honda and sharing your experience !We’re honored to hear that Guillermo is the reason you continue choosing Honda World. He truly is an amazing member of our team, and we’ll be sure to share your kind words with him. We sincerely appreciate your loyalty and look forward to seeing you again on your next visit!-Dennis Alejo GSM

January 16, 2026

Dealership Rating

Employee Rating

Guillermo was great. He was courteous and knowledgeable. My CRV was well taken care of and I couldn’t be happier. He was courteous and knowledgeable. My CRV was well taken care of and I couldn’t be happier. More

by Drew.aguilar.mpls08

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 16, 2026 -

Precision Honda responded

Drew.aguilar.mpls08.,Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear Guillermo provided courteous and knowledgeable service and that your CRV was well taken care of. We’ll be sure to pass along your kind words to him. We truly appreciate your feedback and look forward to serving you again!-Dennis Alejo GSM

January 14, 2026

Dealership Rating

Employee Rating

Very impressed with the facility and the staff that worked with me. That’s why I keep coming back. worked with me. That’s why I keep coming back. More

by rtunac

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Pastor , Gihan Gutierrez

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Jan 16, 2026 -

Precision Honda responded

rtunac, thank you for choosing Precision Honda and taking the time to share your experience ! We’re delighted to hear that you’re impressed with both our facility and our staff. Knowing that these are the reasons you keep coming back truly means a lot to us. We appreciate your trust and look forward to serving you again on your next visit.-Dennis Alejo GSM

January 13, 2026

Dealership Rating

Employee Rating

The remodel adds to the overall experience. Also, I am always impressed with the service I receive from Guillermo. He is very knowledgeable, helpful, and friendly. Also, I am always impressed with the service I receive from Guillermo. He is very knowledgeable, helpful, and friendly. More

by smartinez404817

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hernandez

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Jan 14, 2026 -

Precision Honda responded

smartinez404817,Thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that the remodel enhanced your overall experience it was designed with our guests in mind. We’re especially grateful for your kind words about Guillermo. He truly exemplifies the level of knowledge, friendliness, and care we strive to provide every customer. We’ll be sure to share your compliments with him. We look forward to welcoming you back again soon! -Dennis Alejo GSM

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