Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 23

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

October 26, 2025

Dealership Rating
Employee Rating

the best and kind staff, they’re all very helpful and always give the best feedback and advice on what to do with your car ! 10/10 More

by em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Precision Honda responded

em, Thank you for taking the time and sharing your experience ! We’re thrilled to hear that our staff provided helpful advice and great service during your visit. Our team always strives to offer the best care and guidance for every customer. We truly appreciate your 10/10 review and look forward to seeing you again!-Dennis Alejo GSM

October 25, 2025

Dealership Rating
Employee Rating

Very professional dealership, Guillermo answered and explained everything about my concerns. Said he would call when car was finished and he did just that. More

by jaimemurillo01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2025

Precision Honda responded

jaimemurillo01, thank you for taking the time and sharing your experience ! We’re glad to hear that Guillermo took great care of you and kept you updated throughout the process. Providing clear communication and professional service is always our goal. We appreciate your trust in us and look forward to assisting you again in the future!-Dennis Alejo GSM

October 24, 2025

Dealership Rating
Employee Rating

Guillermo Hernandez was awesome! Made us feel like royalties. Outstanding customer service. Gave us great feedback on our car. Guillermo is an exemplary person who will bring us b More

by nc1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Precision Honda responded

nc1227, thank you for taking the time and sharing your experience ! We’re thrilled to hear that Guillermo provided you with such outstanding service and made you feel like royalty. He truly exemplifies the level of care and professionalism we strive to deliver to every guest. We’ll be sure to share your kind words with him and the rest of our team. We look forward to welcoming you back to our dealership again and again!-Dennis Alejo GSM

October 23, 2025

Dealership Rating
Employee Rating

Everybody at the dealership has lots of experience they know how to treat customers I give them 110% More

by marflo32470
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 24, 2025

Precision Honda responded

marflo32470, We’re thrilled to hear that our team’s experience and dedication made such a positive impression. Your kind words mean a lot, and we’ll be sure to share them with the entire team they’ll be excited to hear it!\We look forward to continuing to provide you with top-notch service.-Dennis Alejo GSM

October 23, 2025

Dealership Rating
Employee Rating

Hate signing without paper invoice that shows what I’m signing for. Advisor seemed a bit irritated by my multiple questions.it was my first time in the new building. Have been a customer for 35 years. Sp More

by Diane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

Oct 24, 2025

Precision Honda responded

Diane , Thank you so much for your feedback and for being a loyal customer for 35 years! We’re thrilled to hear that Guillermo and our team were friendly, helpful, and made your visit a positive experience.It’s always our goal to provide excellent service, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back soon!-Dennis Alejo GSM

October 23, 2025

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Employee Rating

Service advisor was great. But who ever worked on the car was very sloppy and unprofessional. Left grease smudging on the hood and messed with my tablet in my vehicle playing More

by luisliz1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Precision Honda responded

luisliz1023, Thank you for taking the time and sharing your experience ! I’m glad to hear that our service advisor provided you with a positive experience.-Dennis Alejo GSM

October 22, 2025

Dealership Rating
Employee Rating

One of the reasons I keep returning to Percision Honda is because of Gullermo Hernandez. I feel that he is honest and that goes out of his way to try to explain the repairs. More

by Juanabeme007
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Oct 24, 2025

Precision Honda responded

Juanabeme007, Thank you for taking the time and sharing your experience ! We’re delighted to hear that Guillermo Hernandez has earned your trust through his honesty and clear communication. He truly takes pride in helping our customers understand their vehicle’s needs, and your recognition means a lot to him and our entire team.We’re grateful to have you as part of the Precision Honda family and look forward to serving you for many more visits to come!-Dennis Alejo GSM

October 20, 2025

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Employee Rating

The new building is a great improvement. The waiting room is the best. Very inviting and comfortable. More

by maryalicetoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Precision Honda responded

maryalicetoti, thank you for taking the time and sharing your experience ! We’re thrilled to hear you’re enjoying the new building and that the waiting room stood out to you. Creating an inviting and comfortable space for our guests was a big focus for us, so it’s wonderful to know it’s making a difference.-Dennis Alejo GSM

October 20, 2025

Dealership Rating
Employee Rating

Good Sevice and good help from the dealership. Guiermo help understand and brought my attention for the maintenance of the vehicle More

by enginc234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2025

Precision Honda responded

enginc234, We’re glad to hear that Guillermo provided helpful service and took the time to explain the maintenance needs of your vehicle. Our goal is to keep you informed and confident in caring for your car.-Dennis Alejo GSM

October 18, 2025

Dealership Rating
Employee Rating

This is the second time I go to the this locations and they told me that's nothing wrong with my truck but as soon as I take it somewhere else they told me what is wrong with it with out making me wait fo More

by GERARDOAYALA1969
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

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