Dedicated, trustworthy, friendly with customers, neat,
ontime, responsible, comfort, welcome, accountable, cheerful, busy, a team,
ontime, responsible, comfort, welcome, accountable, cheerful, busy, a team,
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by essigrolf
Verified Customer
Verified Customer
Service Price Transparency
Jan 12, 2026 -
Precision Honda responded
essigrolf , Thank you for choosing Precision Honda and sharing your experience! We truly appreciate you taking the time to recognize our team for being dedicated, trustworthy, friendly, and welcoming. Providing a comfortable, professional, and timely experience while working together as a team is something we take great pride in.-Dennis Alejo GSM
Comfortable waiting area.
Clean and nice I felt very comfortable in the new waiting area. Everything went well
Clean and nice I felt very comfortable in the new waiting area. Everything went well
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by evvonneacosta
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 09, 2026 -
Precision Honda responded
evvonneacosta, Thank you for choosing Precision Honda and sharing your experience! We’re glad to hear that you found our new waiting area clean, comfortable, and welcoming. It’s great to know everything went well during your visit.-Dennis Alejo GSM
Excellent Guillermo was kind, and friendly and very
helpful I will definitely come back again to service my car.
helpful I will definitely come back again to service my car.
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by eddiesoto63
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 09, 2026 -
Precision Honda responded
eddiesoto63, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that Guillermo was kind, friendly, and very helpful during your visit. Providing outstanding service is our priority, and it’s wonderful to know he made such a positive impression.-Dennis Alejo GSM
Great customer service.
From reception technicians and my wonderful adviser . I really appreciate the great service and care
From reception technicians and my wonderful adviser . I really appreciate the great service and care
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by mariacervera-hubly
Verified Customer
Verified Customer
Service Price Transparency
Jan 09, 2026 -
Precision Honda responded
mariacervera-hubly, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that our reception team, technicians, and your adviser made such a positive impression. Providing great service and care is what we strive for every day, and your feedback means a lot. Dennis Alejo GSM
GUILLERMO HERNANDEZ-SERVICE MANAGER, ALWAYS PROVIDES ME
WITH OUTSTANDING CUSTOMER SERVICE AND CARE WHEN SERVICING MY HONDA ACCORD. GUILLERMO IS VERY KNOWLEDGEABLE AND ALWAYS PROVIDES EXCELLENT COMMUNICATIO
WITH OUTSTANDING CUSTOMER SERVICE AND CARE WHEN SERVICING MY HONDA ACCORD. GUILLERMO IS VERY KNOWLEDGEABLE AND ALWAYS PROVIDES EXCELLENT COMMUNICATION ON THE SERVICES NEEDED AND STATUS OF MY CAR. I STRONGLY BELIEVE THAT GUILLERMO HERNANDEZ AND PRECISION HONDA ARE THE VERY BEST IN THE AUTOMOTIVE BUSINESS AND THEY ALWAYS PROVIDE OUTSTANDING CARE TO THEIR CUSTOMERS. THE PRECISION HONDA TEAM ALWAYS PROVIDES EXCELLENT CARE AND SERVICE WITH A SMILE, RESPECT, AND APPRECIATION FOR THEIR CUSTOMERS. Thank You Guillermo Hernandez and Team! Brian Dawson
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by TahoeB
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 09, 2026 -
Precision Honda responded
TahoeB, Thank you for choosing Precision Honda and sharing your experience ! We truly appreciate your continued trust in Precision Honda. It’s wonderful to hear that Guillermo consistently provides you with outstanding customer service, clear communication, and expert care when servicing your Honda Accord. Guillermo’s knowledge, professionalism, and commitment to our customers are exactly what we strive for, and your recognition means a great deal to him and our entire team. Thank you as well for acknowledging the rest of the Precision Honda staff we’re proud to provide service with respect, appreciation, and a smile. We look forward to continuing to serve you for many years to come.-Dennis Alejo GSM
Jan 08, 2026 -
TahoeB responded
Thank You Guillermo Hernandez- Service Manager and the entire Precision Honda Team!👍👏👏
Brian Dawson 😃
Been going to Downey Honda for several years now and the
service is always excellent.
service is always excellent.
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by serranosa
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 09, 2026 -
Precision Honda responded
serranosa, Thank you for choosing Precision Honda and sharing your experience ! We truly appreciate you choosing Downey Honda over the years. It’s wonderful to hear that our service has consistently met your expectations.-Dennis Alejo GSM
They didn't fix the problem with my radio and I have a
new car. I keep having to re-set the radio because it keeps going back to the main screen randomly.
new car. I keep having to re-set the radio because it keeps going back to the main screen randomly.
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by Herrodfam
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Appreciate how courteous and professional and attentive
Guillermo was. Helped with Lyft ride to work. Love the new service department.
Guillermo was. Helped with Lyft ride to work. Love the new service department.
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by lariboop
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 05, 2026 -
Precision Honda responded
lariboop, Thank you for choosing Precision Honda and sharing your experience ! We truly appreciate your kind words about Guillermo. He takes great pride in being courteous, attentive, and professional, and we’re glad he was able to assist with your Lyft ride to work. We’re also happy to hear you’re enjoying the new service department.-Dennis Alejo GSM
Excellent customer service.
The staff are knowledgeable, friendly and supportive. Tentative, caring, organized, clean, and professional.
The staff are knowledgeable, friendly and supportive. Tentative, caring, organized, clean, and professional.
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by preciadofamily99
Verified Customer
Verified Customer
Other Employees Tagged:
Guillermo Hernandez
Jan 05, 2026 -
Precision Honda responded
preciadofamily99,Thank you for choosing Precision Honda and sharing your experience ! We truly appreciate you taking the time to share your experience. Our team takes great pride in being knowledgeable, caring, and professional, and it’s wonderful to hear that this was reflected in your visit.-Dennis Alejo GSM
It was a great service all around.
From momment I arrived. He explained what i needed and wasnt pushy
From momment I arrived. He explained what i needed and wasnt pushy
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by Silvia
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2026 -
Precision Honda responded
Silvia, Thank you for choosing Precision Honda and sharing your experience !We’re happy to hear you had a great experience from the moment you arrived. Our team strives to provide clear recommendations without pressure, and it’s great to know that approach made a positive difference-Dennis Alejo GSM
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32 yrs, 8 mos
parts and service
