Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 9

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

March 01, 2026

Dealership Rating
Employee Rating

Great service good work atmosphere, all around the service area . Prompt service from their advisors , practically in and out procedure.! More

by Georgeepino
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Mar 02, 2026

Precision Honda responded

Georgeepino, thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear you enjoyed the atmosphere in our service area and experienced prompt, efficient service from our advisors. Making the process smooth and getting you in and out quickly while still providing quality care is always our goal. We truly appreciate your feedback and your support. We look forward to assisting you again on your next visit!-Dennis Alejo GSM

February 27, 2026

Dealership Rating
Employee Rating

Other than the change of ownership, new environment, and increased prices, service was just as good as previous. More

by jlow4ever
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 27, 2026

Precision Honda responded

jlow4ever, Thank you for choosing Precision Honda and sharing your experience! We appreciate your continued trust during our transition in ownership. We are glad to hear the service still met your expectations, and we remain committed to delivering the same high quality care you’ve come to expect. We look forward to seeing you again next time!-Dennis Alejo GSM

February 27, 2026

Dealership Rating
Employee Rating

My experience at the HONDA service center. Has been positive thanks to Guillermo Hernandez. He takes the time explain the services needed. So I can plan for cost of the services. More

by Juanabeme007
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 27, 2026

Precision Honda responded

Juanabeme007, Thank you for choosing Precision Honda and sharing your experience ! It’s wonderful to know that Guillermo provided thorough explanations and helped you feel confident in planning for your vehicle’s service needs. That level of care and clarity is exactly what we strive for. We look forward to your next visit!-Dennis Alejo GSM

February 26, 2026

Dealership Rating
Employee Rating

Nice new building clean friendly on time service to pick up my car informative on the stuff I need for to keep maintenance on my car. Great interactions. More

by Marte
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 26, 2026

Precision Honda responded

Marte, Thank you for choosing Precision Honda and sharing your experience! We are so glad you enjoyed our new facility and that our team provided friendly, on time, and informative service. Keeping you updated on your vehicle’s maintenance needs is always our priority. We look forward to seeing you again next time!-Dennis Alejo GSM

February 26, 2026

Dealership Rating
Employee Rating

Mr. Hernandez is very helpful very precise, friendly and keeps you updates on everything on your car. Very good customer service. More

by Marte
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 26, 2026

Precision Honda responded

Marte, Thank you for choosing Precision Honda and sharing your experience! Mr. Hernandez takes great pride in keeping our customers informed and providing friendly, precise service. We are happy to hear you had such a positive experience. We look forward to seeing you again next time!-Dennis Alejo GSM

February 26, 2026

Dealership Rating
Employee Rating

Outstanding service, professional service Friendly, explained everything, attentive to my needs Very informative keep me updated More

by herb21
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 26, 2026

Precision Honda responded

herb21, Thank you for choosing Precision Honda and sharing your experience! We are thrilled to hear you received outstanding, professional, and friendly service. Keeping our customers informed and making sure their needs are met is always our priority. We look forward to seeing you again next time!-Dennis Alejo GSM

February 25, 2026

Dealership Rating
Employee Rating

Great service and friendly I recommend precision Honda 100 percent wouldn’t go anywhere else More

by Usc9274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Precision Honda responded

Usc9274, Thank you for choosing Precision Honda and sharing your experience! Providing friendly service is what we strive for every day, and it means a lot to know we’ve earned your trust. We look forward to seeing you again next time!-Dennis Alejo GSM

February 25, 2026

Dealership Rating
Employee Rating

They took too long to change the oil, and they also promised to wash my car, but they never did; they returned it to me all dirty. More

by Luisreyes0786
Recommend Dealer
No

Other Employees Tagged: Guillermo Hernandez

Feb 25, 2026

Precision Honda responded

Luisreyes0786, Thank you for choosing Precision Honda and sharing your experience! We sincerely apologize for the longer wait time and for not following through with the car wash as promised. That is not the level of service we aim to provide. Feel free to reach out to me so we can make this right and ensure you receive the experience you deserve. My direct phone number is 562- 204- 6083 -Sarah Garfias, Customer Relations. Have a great day!

February 25, 2026

Dealership Rating
Employee Rating

Dealership is always friendly and professional. New location is clean and organized The service department is always willing to help. I've worked with Guillermo for years he very professional and d More

by gochoa81
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 25, 2026

Precision Honda responded

gochoa81, Thank you for choosing Precision Honda and sharing your experience! We are proud to hear that you find our dealership friendly, professional, and welcoming in our new location. Keeping our facility clean and organized is important to us, and we are glad it shows. We truly appreciate your loyalty over the years and your recognition of Guillermo’s professionalism and attention to detail. We look forward to seeing you again next time!-Dennis Alejo GSM

February 24, 2026

Dealership Rating
Employee Rating

Great service from your service advisors . Their service experience surpass my expectations They make your service experience the most plentiful, and less stressful ... More

by Georgeepino
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Feb 24, 2026

Precision Honda responded

Georgeepino, Thank you for choosing Precision Honda and sharing your experience! W are thrilled to hear that our service advisors exceeded your expectations and made your experience both smooth and stress free. Providing exceptional service is always our goal, and your kind words truly mean a lot to our team. We look forward to seeing you again next time!-Dennis Alejo GSM

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