
11 Reviews
Write a Review11 Reviews of Gustavo Silva
November 05, 2024
I had the pleasure of working with Gus. He was extremely thorough, patient and polite. Everyone involved was very helpful and through every step of the process was smooth and stress free. He was extremely thorough, patient and polite. Everyone involved was very helpful and through every step of the process was smooth and stress free. I love my new vehicle. Thank you Gus for being so helpful and would highly recommend anyone working with you. More
Other Employees Tagged: Can't remember finance employee's name but he was great as well
October 09, 2024
Please save yourself time, money and dignity and DO NOT go there. The managers are extremely rude, they lack customer service skills and etiquette. He didn't answer any of my questions, he implied that I w go there. The managers are extremely rude, they lack customer service skills and etiquette. He didn't answer any of my questions, he implied that I was a liar. I paid my downpayment and made an appointment which was confirmed but when I came to finish up the paper work, after sitting down and waiting for 45 mnts, I was told the car was already sold. No apologies, no communication, nothing from these people. Even their former employees give them bad reviews. BE AWARE AND STAY AWAY!!! More
Other Employees Tagged: Gavin Jaffarian, Ronnie Rosario, Adrian Gonzalez, Ivan Reyes, David Aranda, Joel Purdham, Fernando Columna, William Eichel, Dano Mahoney
August 21, 2024
It was a pleasure to deal with Gus Silva. Easy to talk to and helpful. David, the financial officer was equally as helpful. Great personalities. Easy to talk to and helpful. David, the financial officer was equally as helpful. Great personalities. More
Other Employees Tagged: David - financial officer
May 30, 2024
Certainly! Here’s the updated review: --- I recently purchased a new car from Jaffarian, and I couldn't be happier with the entire experience. From the mo Here’s the updated review: --- I recently purchased a new car from Jaffarian, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted with warmth and professionalism. The dealership itself is clean, well-organized, and the staff clearly take pride in their work. My sales representative, Gus, was exceptional. He took the time to understand my needs and preferences, patiently answered all my questions, and provided invaluable insights into various models. His deep knowledge of the cars and transparent communication made the decision-making process straightforward and enjoyable. What truly stood out was the level of customer service. Gus never pressured me into making a quick decision and made sure I felt comfortable with every step of the process. He went above and beyond to find the perfect car that fit my budget and lifestyle. The test drive was a pleasure, and I was given ample time to evaluate the car's features. The financing process was smooth and hassle-free. The finance team explained all the options clearly and worked hard to secure a great rate for me. They were upfront about all costs and there were no hidden fees or surprises. Upon delivery, the car was immaculate and exactly as described. Gus took the time to go over all the features, ensuring I was fully informed and confident with my new purchase. The follow-up care has been excellent as well, with Jaffarian checking in to ensure I'm satisfied with my new car. Overall, my experience with Jaffarian was outstanding. They have earned my trust and loyalty, and I will definitely return for future purchases. I highly recommend Jaffarian to anyone in the market for a new car. Their exceptional service, knowledgeable staff, and commitment to customer satisfaction truly set them apart from other dealerships. Thank you, Jaffarian, for making my car buying experience so wonderful! More
February 29, 2024
Gus Silva helped me a lot during the buying process. He is very knowledgeable and detail for the car and financing. He is always listening to my questions and answer them precisely. If you're looking He is very knowledgeable and detail for the car and financing. He is always listening to my questions and answer them precisely. If you're looking to buy a car or truck at Jaffarian Toyota; remember looking for Gus Silva. More
January 06, 2024
Excellent service and price! We worked with Gustavo Silva and will definitely use him again when we purchase another car. Thanks Gus.....we LOVE the car!!!! We worked with Gustavo Silva and will definitely use him again when we purchase another car. Thanks Gus.....we LOVE the car!!!! More
December 15, 2023
Our experiences dealing with Gus could not have been any better. He made the entire buying process a pleasure and was willing to spend as much time as needed to go through the vehicle with us. We live ove better. He made the entire buying process a pleasure and was willing to spend as much time as needed to go through the vehicle with us. We live over an hour and a half away and the truck was delivered to our home exactly as promised with no additional charges. We would definitely consider Jaffarian Toyota again in the future. More
Other Employees Tagged: Greg Gush Mo Rochdi
