Guy Guidry | Page 15

I am satisfied with my purchase however the vehicle was delivered without being thoroughly cleaned (detailed). My experience overall with the dealership and sales agent Guy Guidry was positive. delivered without being thoroughly cleaned (detailed). My experience overall with the dealership and sales agent Guy Guidry was positive. More

by WDON393 Verified Customer Verified Customer

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We love buying our vehicles from Planet Ford. Everyone ensures to take care of us like we're family! Everyone ensures to take care of us like we're family! More

by BELLACAL Verified Customer Verified Customer

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This dealership and its agents are professional, knowledgeable, helpful, and the atmosphere is a place where I felt comfortable doing business. I have purchased many vehicles from Planet Ford and I knowledgeable, helpful, and the atmosphere is a place where I felt comfortable doing business. I have purchased many vehicles from Planet Ford and I hsve not been disappointed. More

by ERONTRETAY Verified Customer Verified Customer

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Lack of communication from service team. Was told it would take 10 days to connect truck to computer to diagnose issue. After speaking with customer care director I was informed they could p Was told it would take 10 days to connect truck to computer to diagnose issue. After speaking with customer care director I was informed they could pull all this data from the truck directly without the dealership. Scheduled a time to bring in truck for service. After a week of no updates I called back and was told the shop manager was driving it to try and get code to come back on truck. After another week with no update and no mileage increase in ford pass app I called back again to customer care. Was told my truck was still sitting on lot and not in the shop. My truck was 2 weeks old and it was not a priority to anyone but the customer care director. I now have my truck back since nobody was working on it. When picking it up I was told they sent it to diagnostics even though they already had all the error codes. I now have to take it back again when a spot opens up in the shop. If they would have told me this from the beginning I would have been able to enjoy my brand new truck. More

by clinton6290 Verified Customer Verified Customer

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Easy to work with. Every employee that I met eyes with greeted me even if they weren't associated with my purchase Every employee that I met eyes with greeted me even if they weren't associated with my purchase More

by cristiane.mendoza1993 Verified Customer Verified Customer

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My salesman David Harrison was great! The service was awesome. Planet Ford I’ll be coming back soon. Thank you The service was awesome. Planet Ford I’ll be coming back soon. Thank you More

by ROYLETTARICE1 Verified Customer Verified Customer

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Great group of sales and finance folks. It was very good experience. I’ll recommend my sales person to everyone It was very good experience. I’ll recommend my sales person to everyone More

by anthonyjenkins Verified Customer Verified Customer

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Loved it. It was a great experience. Dealer knew a lot of details. Thank you It was a great experience. Dealer knew a lot of details. Thank you More

by TODDGHOW Verified Customer Verified Customer

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Great customer service. All people that spoke to me has clear understanding of their goal. All people that spoke to me has clear understanding of their goal. More

by ALEGRIA.PEDRO Verified Customer Verified Customer

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Great Sales and Finance team. Enjoyed the extra effort to complete the sale. I will definitely refer any new inquiries to this dealership Enjoyed the extra effort to complete the sale. I will definitely refer any new inquiries to this dealership More

by anthonyjenkins Verified Customer Verified Customer

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