"Personal Attention Was The "Key" with our Metris Van !!"
- Metris "VanGo"
The experience with every member of the RBM staff was so different than any other car purchase we've made. The excellent knowledge and attention we were given by our salesman, Vadim Russo, was certainly what put it over the top. He took special care to be sure we had every question answered, every detail of the van explained clearly, and all of the paperwork and process of closing the sale went smoothly with him guiding us through. Everyone we met at the dealership was warm, friendly and knowledgeable, no matter what department they represented. We look forward to a long and enjoyable relationship with the RBM family in Alpharetta.
"Southern Hospitality at its Finest"
We would give them 10 stars if we could!...truly Scheaffer and Jon as well as the whole team at RBM made us feel at home and part of their family. We aren't very fond of spending time at dealerships and going through the process of buying a vehicle, but they made it absolutely fun and enjoyable. They all went out of their way to not only find what we wanted but what we needed for our growing family. Thank you guys! Put us down as repeat customers for sure!
"Satisfaction & Professionalism"
- Metris Traveler
My wife and I just purchased one of the new Mercedes Metris Van Conversions by Explorer. Our experience with RBM and with Sheaffer were very professional and successful. Having owned Explorer conversion vans in the past we were anxious to add the quality of Mercedes with that of Explorer for our next vehicle. Sheaffer aided us in doing just that. Additionally, the entire staff we met were pleasant to deal with and the financial closing was short and to the point. In short, the people I dealt with at RBM were all friendly, knowledgeable, helpful and pleasant to talk with throughout our buying experience. I look forward to satisfying customer/dealer relationship in the years ahead.
I looked online and found the car that I wanted and when I went to the dealership I dealt with Vadim Russu and was treated with respect and kindness. if we are in the market for another we will go back to RBM of Alpharetta.
"My dream car purchase!"
I had a chance to FINALLY purchase a convertible vehicle, that only took me 30+ years! Met with Dan Berry [I would HIGHLY recommend dealing with him for your purchase needs], he was extremely knowledgeable about the car I was interested in buying and very pleasant to work with during the "negotiation" process - We all know how that can sometimes go! There is no doubt I will be in to purchase another Mercedes in the future from this dealership and will look to work with Dan once again when the time comes.