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HEATHER COPELAND
HEATHER COPELAND at Shottenkirk Toyota Granbury

HEATHER COPELAND

SERVICE ADVISOR

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of HEATHER COPELAND

January 03, 2026

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Employee Rating

Thank You Dallas and Service Crew I'm pleased and satisfied! Merry Christmas to Y'all! Y'all are wonderful ❤️ More

by Jules
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OSCAR BLACK, KIM MOORE, CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, CRAIG HOFER, BROOKE PIERCE, Ozzie Villarreal, Janie Long , Dallas, Alex, Michael Cordell Mikey Brown

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Jan 03, 2026

Shottenkirk Toyota Granbury responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

October 16, 2025

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Employee Rating

Professional -helpful- service is super excellent. They go more than the extra mile for their customers More

by janwdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ozzie Villarreal, Janie Long

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Oct 16, 2025

Shottenkirk Toyota Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota Granbury to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

August 05, 2025

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Employee Rating

MiKayla, Hunter and Alan have been so helpful. And…The service team is awesome! I had been having my FJ serviced there since moving in the area 4 years ago so when I purchased a new Land Cruiser I More

by blessingsandpeace64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: HUNTER DENNIS, ALAN PEREZ , MORIAH LENNINGTON

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Aug 05, 2025

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - {{business_name}}!

May 31, 2025

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Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! More

by margiewood07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ, Denise Bone

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Jun 03, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! More

by Mo642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

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Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

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Employee Rating

I Definitely recommend ELI, he made everything smooth and fast!!! Shottenkirk is the best place to do your maintenance at!! More

by maryligarcia219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ALEX RODRIGUEZ, BROOKE PIERCE , EFRAIN ELI RODRIGUEZ

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Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

January 19, 2025

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Employee Rating

Very kind employees. Heather my advisor was very kind and knowledgeable. I had all good experience. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2025

Shottenkirk Toyota Granbury responded

Anthony, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

January 18, 2025

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Employee Rating

Wonder people and great service. I was very skeptical because all the reviews. Never trust other people’s opinions. Heather I will be taking all me services here. More

by iodides.phenols-64
Recommend Dealer
Yes
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Jan 20, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 29, 2024

Dealership Rating
Employee Rating

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON, GARLAND ROBINSON, ALEX RODRIGUEZ, BROOKE PIERCE , MORIAH LENNINGTON, EFRAIN ELI RODRIGUEZ

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Oct 30, 2024

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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