HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 46

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

August 15, 2022

Dealership Rating
Employee Rating

I arrived 15 minutes early and was greeted by a gentleman who took my info. At that point I was directed to Mr. Henry Delgado at the service desk. I was attended to right away. I appreciate the professiona More

by ZIMRI
Customer Service
Recommend Dealer
Yes
Aug 15, 2022

Toyota of Coconut Creek responded

Prompt and attentive service is what we strive for here at Al Hendrickson Toyota, and we are delighted to see this reflected in your experience with Henry and the team! Thank you for the 5-stars, and have a great day!

August 14, 2022

Dealership Rating
Employee Rating

The staff are excellent, people who work there are very kind and friendly I will recommend my friends and family to them I know for fact they will be happy. More

by JEANJ146
Recommend Dealer
Yes
Aug 15, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Jean! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

August 14, 2022

Dealership Rating
Employee Rating

I HAD AN APPOINTMENT TO THE DEALERSHIP WITH SERVICE ADVISER HENRY DELGADO, AND I WAS ONLY AT THE DEALERSHIP FOR ABOUT ONE HOUR. More

by silberfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Henry and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

Aug 15, 2022

silberfeld responded

WILL BE BACK WITHIN 6 MONTHS!!

August 10, 2022

Dealership Rating
Employee Rating

Fast and efficient. Little confusing at first how does it work, completely ignored by Oscar. Tried to approach waited patiently to be called or maybe just told how it wo More

by HSAAVEDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vizcarra

Aug 28, 2022

Toyota of Coconut Creek responded

While we are glad to hear that the team was able to get the job done, the rest of your feedback is disappointing to receive. We strive to deliver an attentive and professional service experience for our guests, and I apologize for the way you were treated during your visit. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or help fix things, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

August 08, 2022

Dealership Rating
Employee Rating

This dealership’s staff in service are nice and efficient. I highly recommend this place. More

by momoholly2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte , Juan Diaz, Chris Kulazidis

Aug 08, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

August 08, 2022

Dealership Rating
Employee Rating

Henry is always the best! I could go to any dealer for my car's service but I don't change his great customer service and expertise. More

by NRENGIFO33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Henry and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

August 07, 2022

Dealership Rating

I love the friendly and professional staff. I have and still would recommend this dealership, everytme. More

by erwell5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rodriguez

Aug 08, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

August 05, 2022

Dealership Rating
Employee Rating

Although the service received on July 16 was great the follow up not so much. A part was ordered for my car but as of August 5 have Noel’s heard from anyone regarding the status of the part ordered and un More

by Eojamio2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

Toyota of Coconut Creek responded

While I'm glad you're pleased with the service you received, I'm sorry our communication has left you wanting more. I will discuss this review with my team so we can work to improve our follow-up time, but in the meantime, please consider giving me a call. I am eager to provide an update but am unable to determine your contact details from this review. Thank you, Norman Frantz - Service Manager - 954-545-6931

August 03, 2022

Dealership Rating
Employee Rating

Requested repairs not done as stated. Mechanic stated 4-6 hours to replace intake valve, offered to add spark plug tune up as engine would be out. Charged for both services. Intake valve More

by DFERGUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 06, 2022

Toyota of Coconut Creek responded

It's concerning to see this feedback, and I apologize for any miscommunications or mix-ups regarding your services. This is not the experience we strive for, and I would like to better understand your corners to make this right. Please give me a call when you can. Thank you, Norman Frantz - Service Manager - 954-545-6931

August 03, 2022

Dealership Rating
Employee Rating

Henry Delgado is excellent has been taking care of all our vehicles for years. Great service. More

by ALEXNAHAR.FPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall

Aug 03, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that Henry delivered such a successful service experience. Safe travels, and we hope to see you back at Al Hendrickson Toyota!

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