HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 45

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

September 04, 2022

Dealership Rating
Employee Rating

overall experience good. however, I delivered my car for in service one day. I got call back after diagnosis that my car needed to stay overnight & would ready at noon the n More

by ANNLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

Toyota of Coconut Creek responded

I am very sorry that there was a delay with your service and that you didn't receive better communication from our team. We never want to cause our guests any inconvenience or frustration and I will share this feedback so we can improve moving forward. In the meantime, I will look for your contact information so we can ensure that everything is taken care of. Thank you, Norman Frantz - Service Manager - 954-545-6931

September 02, 2022

Dealership Rating
Employee Rating

Agradezco la atención recibida por Henry Delgado y personal de mantenimiento ya que la espera fue cómoda, continuaré con el servicio de Hendrickson Toyota, muchas gracias. , More

by al.pe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Toyota of Coconut Creek responded

Fue nuestro placer servirle! Gracias por la reseña excelente y por elegir a Al Hendrickson Toyota - le deseamos muchas millas seguras hasta que nos veamos por la próxima!

September 01, 2022

Dealership Rating
Employee Rating

Very helpful & caring. Kluas & all r top notch..thanks & God bless. Keep up the good job. More

by JDHOLIDAY210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus

Sep 01, 2022

Toyota of Coconut Creek responded

Thanks so much for giving Klaus and the Al Hendrickson Toyota team your awesome review. We're always happy to help!

Sep 01, 2022

JDHOLIDAY210 responded

Hi, Thanks for your help ..😀😁

August 29, 2022

Dealership Rating
Employee Rating

they left my oil cap open and oil felt all over the engine this is a very bad service i drove the car around for four days did not know that they left the oil cap open until the dashboard shown low oil More

by JOECHANTHRAPHONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 15, 2022

Toyota of Coconut Creek responded

I am very sorry for what happened during your most recent service visit, as this is not the high standard of work we strive to offer. I will be sure to share this information with my team to ensure mistakes like this don't happen moving forward. In the meantime, I want to make this right for you and ensure your vehicle runs safely. Please reach out if this is an ongoing concern. Thank you, Norman Frantz - Service Manager - 954-545-6931

August 29, 2022

Dealership Rating
Employee Rating

Great service short waiting time and excellent costumer service. Number 1 dealership, best when you set your appointment. More

by KEVINLOCKE355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Toyota of Coconut Creek responded

Thank you for the compliments on our team's exceptional service. All of us at Al Hendrickson Toyota hope to see you again!

August 29, 2022

Dealership Rating
Employee Rating

Oscar was helpful . I thought that it is time for my oil change but actually it is not due time . However , the service center staff did rotate my tires anyway . Thank y More

by VGIULIANI735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Aug 29, 2022

Toyota of Coconut Creek responded

We can't wait to share your wonderful review with Oscar and the team at Al Hendrickson Toyota! Thank you for your feedback, and we hope you have a great day.

August 27, 2022

Dealership Rating

bad work in your workshop, insufficient information from attendants it seems that no one knows anything More

by Rafael Santiago
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 11, 2022

Toyota of Coconut Creek responded

Rafael, I'm sorry to hear this, as we pride ourselves on the highest level of service and care. I apologize we've let you down and want to better understand how. Please be in touch if you are willing to connect - I will look for your contact details in the meantime. All the best, Norman Frantz - Service Manager - 954-545-6931

August 24, 2022

Dealership Rating
Employee Rating

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Jonathan and the Marianela was very thorough and knowledgeable. They were able to find me a vehicle that su More

by syrianwalbai27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell , Shedrick Anderson, Kemar

Aug 25, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jonathan, Marianela, and the Al Hendrickson Toyota team. Congratulations on your new vehicle, and we hope to see you back!

August 23, 2022

Dealership Rating
Employee Rating

Al Hendrixon Toyota in my opinion provided the best service in south Florida. the team at the service desk is extremely helpful and respectful, they always go the extra mile for the customers and put a More

by javierprado74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Chris Kulazidis, Andre Veiga

Aug 23, 2022

Toyota of Coconut Creek responded

Wow! What a great review. Thank you for choosing Al Hendrickson Toyota for your vehicle needs, and we look forward to your next service visit!

August 15, 2022

Dealership Rating
Employee Rating

I don’t recommend AL Hendrickson Toyota for anything. Probably there’s just a couple people that actually treat customers in a good way, and that goes for sales and service. More

by Ram Rebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik Coxwell, Marcus Jackson, Luis Mendoza, Brenden Anghel , Leo Butterfield, Dexter Marshall, Fernando Rodriguez, Jerry Saint Fleur, Andre Veiga

Aug 28, 2022

Toyota of Coconut Creek responded

I'm sincerely sorry to hear our team has left a negative impression. While I recognize you're upset, I'd greatly appreciate the chance to connect and learn how we've let you down. It will help us improve moving forward and give us the chance to turn your experience around. I hope to hear from you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

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