HENRY DELGADO | Page 6

I came to get a diagnostic of what’s wrong with my car. They let me know that there was something wrong with the tire and I bought the tire then they told me my transmission is bad and then I need to chang They let me know that there was something wrong with the tire and I bought the tire then they told me my transmission is bad and then I need to change it and it’s going to be $15,000 when I got there to pick up my car I asked for the report of what was wrong with my transmission they said we don’t have a report but yet they put in my paper that I denied getting a new transmission, but they couldn’t tell me what was wrong with my transmission. I asked again. Can someone tell me what is wrong and they said oh someone drove it and they heard a noise and that’s how they know so they expected me because they heard a noise no feather explanation to spend $15,000 or trade my car. I need to know what’s wrong but no one there could tell me and still I had to pay for a diagnostic. More

by SHAQUI79 Verified Customer Verified Customer

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I really liked the service, I highly recommend it. Congratulations to the entire team, thank you from the bottom of my heart. Congratulations to the entire team, thank you from the bottom of my heart. More

by fabiooliveira2 Verified Customer Verified Customer

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My appointment was scheduled for 1:40 PM. I arrived at the location at 1:35 PM and we waited in the car until 1:55 PM when my husband went to ask where Mr. Henry, responsible for my service, I arrived at the location at 1:35 PM and we waited in the car until 1:55 PM when my husband went to ask where Mr. Henry, responsible for my service, was. An employee said he had gone to lunch. My husband questioned that we had been waiting in the car since 1:35 PM and that if he had an appointment scheduled for 1:40 PM, he should have been there. Then another employee, Mr. Isai, started assisting us while Henry was away. At 2:10 PM, Mr. Henry arrived with the utmost arrogance while Mr. Isai was assisting us and told me that it would take 3 hours to do the vehicle maintenance. I said I couldn't wait because I had to pick up my son from school by 6:00 PM and the Toyota dealership is 1 hour and 40 minutes away from my house. He told me that if I wanted to wait, it would be at least 3 hours of work and that if I didn't want to, I could just leave. On top of everything, my car has two safety recalls that were due almost four months ago, and they didn't have the part to do the service. I wouldn't recommend anyone drive almost two hours for service of this quality. More

by debbysinai Verified Customer Verified Customer

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Very good He was very polite and professional, and also explained everything in detail. Very good absolutely explained everything in detail. Very good absolutely More

by jgriserra Verified Customer Verified Customer

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I love this Service Center Everything is very good there. (Henry Delgado) is the Best.. Thanks to every one. (Henry Delgado) is the Best.. Thanks to every one. More

by MIRIAMMORAN9 Verified Customer Verified Customer

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Excellent service, Henry Delgado is very professional and provides excellent customer service.I always want him to take care of me. provides excellent customer service.I always want him to take care of me. More

by Mary Verified Customer Verified Customer

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Henry was one of the most honest service people I have dealt with at Toyota. I will definitely ask for him when I bring my other car in. He’s an asset to Al Hendrickson Toyota. Thank you, Henry. dealt with at Toyota. I will definitely ask for him when I bring my other car in. He’s an asset to Al Hendrickson Toyota. Thank you, Henry. More

by Shelley Verified Customer Verified Customer

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The service was quick, and the information about the necessary work was timely and reassuring. necessary work was timely and reassuring. More

by rossgra30@gmail.com Verified Customer Verified Customer

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Es el mejor servicio que se puede encontrar para venta de vehículos! Mi experiencia siempre ha ido más allá de mis expectativas en este concesionario! Cada persona ha escuchado y entendido todas mis necesida vehículos! Mi experiencia siempre ha ido más allá de mis expectativas en este concesionario! Cada persona ha escuchado y entendido todas mis necesidades! Volvería siempre More

by saratorolopezg Verified Customer Verified Customer

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This dealership has been great 👍 👌 👏 since 1994 when I bought a T-100 now I just purchased my 5th Tundra service have excellent 😀 bought a T-100 now I just purchased my 5th Tundra service have excellent 😀 More

by NAXSERVICES Verified Customer Verified Customer

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