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HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 64

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

March 23, 2022

Dealership Rating
Employee Rating

Amazing service really good experience……. nice and fast service the employees is really professional and efficient More

by JDESINORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 23, 2022

Toyota of Coconut Creek responded

It's excellent to know we're providing the exact type of service we strive for! Thank you for the feedback and for being an Al Hendrickson Toyota client!

March 21, 2022

Dealership Rating
Employee Rating

You need to have an appointment in order to go, they assigned you someone but that person is never available by the time of your appointment and you still have to wait. More

by veritoscharf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 26, 2022

Toyota of Coconut Creek responded

We want to provide straightforward, timely service to our guests so I apologize for the confusion and delay during your recent visit. If you would be willing to share further details here, please call me directly. I'd appreciate the chance to address your concerns. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 21, 2022

Dealership Rating
Employee Rating

Very nice service. Associate was friendly and very helpful and professional and smiling and courteous More

by scott@sunpowerdiesel.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 21, 2022

Toyota of Coconut Creek responded

Thank you for the great review, Scott! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

March 20, 2022

Dealership Rating
Employee Rating

Terrible service. ....i am not going to buy ag..i bought 7car pass 12 years.. More

by SAMSONG1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis

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Apr 07, 2022

Toyota of Coconut Creek responded

We really do apologize that we let you down and hate to lose your business. I would like the opportunity to hear more about what transpired here so I can make sure these concerns are properly addressed and see if we can still help you out. At your convenience, please consider giving me a call. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 20, 2022

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Employee Rating

Very happy with your sales department and also wit financing did a great job repairing my tire with a nail thank you so much More

by DEPALMA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan epstein

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Mar 20, 2022

Toyota of Coconut Creek responded

We will always be happy to help you out! Thanks for choosing Al Hendrickson Toyota and we'll see you next time!

March 20, 2022

Dealership Rating
Employee Rating

Don’t call back 2 times not response. Not tire rotación, reports said they did it 🤨 More

by manfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Apr 06, 2022

Toyota of Coconut Creek responded

I apologize for any lack of communication on our end. We strive to deliver efficient service, and it is disappointing to see that we missed the mark. I would appreciate another opportunity to speak with you so I can better address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

March 20, 2022

Dealership Rating
Employee Rating

My rotors are still making a grinding noise after they were resurfaced. I need new rotors instead to end the grinding noise. More

by Rolaciss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Apr 06, 2022

Toyota of Coconut Creek responded

I am sorry to hear that you are having trouble with your vehicle, as we want the most for our guests. I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

Apr 07, 2022

Toyota of Coconut Creek responded

I apologize you are still having a concern with your vehicle. I would like to help you, but I need your full name to look you up in our system. Please give me a call at your convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

Apr 07, 2022

Rolaciss responded

I just need the grinding noise to stop every time I first start moving my vehicle. It is very annoying and is becoming a big nuisance when i get in my van everytime I first start driving. It feels like my brakes are not aligned right or the calipers need lubrication.

March 19, 2022

Dealership Rating
Employee Rating

Excellent , on time and professional thanks thanks thanks thanks, this is ridiculous that we have to write 15 words… More

by ANNABELLASOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Wesley Bonito , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Mar 21, 2022

Toyota of Coconut Creek responded

Annabella, thank you for taking the time to share your experience! We are so glad to hear that the Al Hendrickson Toyota team earned your five stars. Drive safely, and we hope to see you back again down the road!

March 18, 2022

Dealership Rating
Employee Rating

all the staffs do a great job I am very happy and happy when I received my car ! It beautiful! Thank all ! 😁😁😁 More

by Katherine tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Mendoza

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Mar 18, 2022

Toyota of Coconut Creek responded

We're happy that you're happy, Katherine! From the whole Al Hendrickson Toyota team, thank you for your business and wonderful review!

March 18, 2022

Dealership Rating
Employee Rating

Henry greeted me with a friendly smile. He was professional and informative. On your next service visit, request Henry. At Al Hendrickson Toyota, Henry is Awesome! More

by cindysellscars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 18, 2022

Toyota of Coconut Creek responded

Cindy, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Henry and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

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