HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 73

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

January 21, 2022

Dealership Rating
Employee Rating

Bad costumer service, call service department more than 6 times never answer leaves voicemail never call back, imposible to resolved my issues, I will never buy a car there again. More

by edwingomez.silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 07, 2022

Toyota of Coconut Creek responded

Edwin, I'm sorry for the trouble you've had getting in touch with our team. We do appreciate your business and hope we can have a second chance to keep you with us. I will make a note of this feedback so we can work to improve our communication moving forward, but please also give me a call so I can help get your outstanding issues sorted out. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 19, 2022

Dealership Rating

This was my first time coming for service. The guy who first came up to the car. Told me to leave the keys in the car and go to the service table. I knew it was Henry I needed to see but I was not sure wh More

by gbuss247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 03, 2022

Toyota of Coconut Creek responded

While I'm glad your vehicle didn't need any repairs, I apologize your service experience left more to be desired. We certainly aim for more attentive and communicative care than this. We will use this feedback in an effort to improve, but feel free to give me a call if you'd like to discuss this together. I would be glad to have a conversation. I hope we get another chance to impress you down the road. Best, Norman Frantz - Service Manager - 954-545-6931

January 19, 2022

Dealership Rating

Unprofessional, rip-off, dismissive would love to talk to Al to explain my issues. Thank you More

by FIREMEDICDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 03, 2022

Toyota of Coconut Creek responded

I am very sorry to hear that you had a bad experience. I would gladly step in here to discuss your concerns directly so I can make sure they are addressed properly. Unfortunately, I am not able to find your name from this review, please give me an opportunity to help and call me at your convenience. Thank you, Jessica Fernandez - 954-545-6502.

January 18, 2022

Dealership Rating
Employee Rating

These guys are awesome! Always fast, always friendly, and no gouging for unnecessary stuff. Comfortable waiting room with snacks. More

by THEJENNYMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us, Jenny! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 16, 2022

Dealership Rating
Employee Rating

Service w w w w w w w w ww w w w was good More

by WENDAOSCAR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Jan 17, 2022

Toyota of Coconut Creek responded

Thank you for trusting our team to deliver a positive service experience! We appreciate it here at Al Hendrickson Toyota!

January 16, 2022

Dealership Rating
Employee Rating

The service is fast, efficient, and excellent. The staff is friendly, helpful and very respectful. More

by Stella Leiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Toyota of Coconut Creek responded

Stella - Thank you for sharing so many kind words about our team! All of us at Al Hendrickson Toyota appreciate your support.

January 16, 2022

Dealership Rating
Employee Rating

Highly recommended! Alex and Carmelo were so great at helping me figure everything out with my car! More

by AGLASGOW2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vizcarra , Carmelo, Alex Cooney

Jan 17, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that Alex and Carmelo delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 16, 2022

Dealership Rating
Employee Rating

Prompt, pleasant, courteous intake person.Plenty of Prompt, pleasant, courteous intake person. Plenty of outdoor seating while waiting for repairs. Clean restrooms. Repairs done as expected. More

by PMNYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Toyota of Coconut Creek responded

Prompt, pleasant, and courteous is what we're striving for! We're glad that our team was accommodating and efficient. See you again next time you need us here at Al Hendrickson Toyota!

January 14, 2022

Dealership Rating
Employee Rating

Excelente el servicio y la atención además de la efectividad y rapidez con la buena atención More

by IMCELCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022

Toyota of Coconut Creek responded

Servicio rápido y efectivo es lo que queremos proveer! Gracias por la reseña linda y por traer su negocio a Al Hendrickson Toyota!

January 14, 2022

Dealership Rating
Employee Rating

Very friendly and helpful staff. No hidden fees and surprises. Everything upfront, financing was smooth and salesperson was assisting with every step involved in the process. More

by Ali Moon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rodriguez

Jan 14, 2022

Toyota of Coconut Creek responded

Thanks, Ali, for the five-star review! We are pleased to hear that our team could provide such a high level of care for you. Enjoy your new vehicle, and we'll see you down the road! - The Al Hendrickson Toyota Team

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