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HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 72

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

January 26, 2022

Dealership Rating

I asked about visual inspection of the brakes and it was not done at least nobodi told me The service adviser was fast but I didn’t see that he pays attention to what I say was rush to get to the next cust More

by JRESKY
Recommend Dealer
No
Report | Print
Feb 14, 2022

Toyota of Coconut Creek responded

We use our customers' feedback as an opportunity to learn and improve so thank you so much for reaching out. It's hard to hear that we have dropped the ball on several occasions, and I will certainly address your concerns with the staff so we can continue making sure our guests go home happy. In the meantime, I would be grateful for a chance to touch base with you directly and see if there is anything I can do to improve your experience. Please consider giving me a call when you have a moment. Thank you, Norman Frantz - Service Manager - 954-545-6931

January 26, 2022

Dealership Rating
Employee Rating

It is always a pleasant experience when taking my car fur service. I had this vehicle March 2020, very happy with the sales department and the service department. More

by RIVULET2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

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Jan 27, 2022

Toyota of Coconut Creek responded

We are thrilled to receive your positive feedback! Thank you for choosing Al Hendrickson Toyota and for sharing your experience. We look forward to your next visit!

January 25, 2022

Dealership Rating
Employee Rating

I left my car for mantenaince at 10000 Mila and waiting for 1.5 hrs. I good time and good work. More

by Ricardo
Quality Of Work
Recommend Dealer
Yes
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Jan 26, 2022

Toyota of Coconut Creek responded

We're glad to hear we did a great job, Ricardo! Thank you for leaving Al Hendrickson Toyota a glowing review and for trusting us with your maintenance needs!

January 25, 2022

Dealership Rating
Employee Rating

Everyone is so courteous and friendly. They make you comfortable during your wait. They take good care of your car while they are working on it. More

by BILLC1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 26, 2022

Toyota of Coconut Creek responded

It's great to hear we're delivering the top-notch client care we strive for, Bill. From the whole Al Hendrickson Toyota team, thank you for your business and stellar review!

January 24, 2022

Dealership Rating
Employee Rating

My service person Henry no problem overall experience with my service for lease less than stellar. Would never recommend this location dealership! More

by qrafael1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Feb 14, 2022

Toyota of Coconut Creek responded

I'm really sorry to hear that you were not happy with your leasing experience. Taking the time to make sure all of our guests' needs are met is a top priority, and I regret that we've missed the mark here. Though it's lovely to hear that Henry has provided excellent care in service, I would still like the chance to speak with you and gather more detail about what may have prompted this low rating. Please consider giving me a call when you are available next, as I don't have the ability to look up your contact information without a name. Thank you, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

January 24, 2022

Dealership Rating
Employee Rating

Truly exceptional buying and service experience, will continue coming back and referring all my friends and family to, Al Hendrickson Toyota. 😃 More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Marcus Jackson, Luis Mendoza, Ed Belvant, Zeke Howes, Wesner Larose, Oscar Vizcarra , Gary Cann, Andre Veiga

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Jan 24, 2022

Toyota of Coconut Creek responded

Frank, we strive to provide our guests with a five-star experience, and we greatly appreciate you letting us know that we could do just that. It was wonderful to earn your trust at Al Hendrickson Toyota. Enjoy your car, and we'll see you for your next service visit. Until then!

January 23, 2022

Dealership Rating
Employee Rating

Un buen servicio muy buena atención, un servicio rápido con buenas personas que hablan español More

by M.ONY75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 24, 2022

Toyota of Coconut Creek responded

Gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

January 22, 2022

Dealership Rating
Employee Rating

Good customer service fast and helpful thank you for the job you guys do i More

by colombia4277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Jan 24, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 22, 2022

Dealership Rating
Employee Rating

excellent and fast service, care and attention, the waiting room is very comfortable, I felt at home. More

by Jorgesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 24, 2022

Toyota of Coconut Creek responded

Thank you for trusting us with your business. We look forward to taking care of you next time! - Al Hendrickson Toyota

January 21, 2022

Dealership Rating
Employee Rating

Henry always pleasant treat me very professional Courtney’s he knows he’s job very erll More

by China4pr
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche

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Jan 24, 2022

Toyota of Coconut Creek responded

Thank you for taking the time to review Al Hendrickson Toyota! We look forward to working with you during your next visit!

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