Hadi Eslami | Page 13

Leasing my fifth BMW at Herb Chambers in Boston As usual, I was very happy with the sales department. This is the "FIFTH" BMW that I got from Herb Chambers in Boston, MA. I always had a wonderful As usual, I was very happy with the sales department. This is the "FIFTH" BMW that I got from Herb Chambers in Boston, MA. I always had a wonderful experience with the service department and sales department. My only comment is that it is very sad that an organization who hires such a wonderful people in its sales and service departments, hires people in its finance department who are not professional and above all know nothing about the finance and treating the customers. My sophomore students know more about finance that they do. My experience in the past dozens of years dealing with Herb Chamber in Boston is that the quality of the people in the finance department has gone done exponentially. The reason might be the good economy that the high quality people all got better jobs. More

by B.SATVAT Verified Customer Verified Customer

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Great Service As always Been working with Hadi for a few years now. Highly recommend him if you want to purchase a BMW. One recommendation to any buyer is always do your ho Been working with Hadi for a few years now. Highly recommend him if you want to purchase a BMW. One recommendation to any buyer is always do your homework before going to the dealer, so you don’t waste your time or their time. More

by JOE.LIANG6801 Verified Customer Verified Customer

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12,000 Mile Service Check In summary... easy breezy. In a little less than two hours I was in and out, was able to work and enjoyed a nice cup of coffee while waiting. In summary... easy breezy. In a little less than two hours I was in and out, was able to work and enjoyed a nice cup of coffee while waiting. More

by DRUSSEK Verified Customer Verified Customer

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Mark and Hadi are excellent employees. Hadi was an excellent referral from Mark in your Service Department. I would like to express my deepest appreciation and support to Mark. He always de Hadi was an excellent referral from Mark in your Service Department. I would like to express my deepest appreciation and support to Mark. He always delivers as a Manager in Service and was extremely helpful in the purchase of my new BMW from Hadi. After having tremendous difficulty with the auto mated sales function through herb chambers and speaking with many un-informed sales reps, who never knew who I was when I called or what car I was interested or didn't provide answers on stock numbers and availability, I finally called Mark and asked his assistance in identifying a knowledgeable and well-informed sales rep. Mark suggested Hadi. Hadi was pleasant, communicative, collaborative, and overall attentive throughout the entire sales purchase. During the sales cycle, he even needed to take a holiday and during that time he answered my emails and offered assistance. I told him I appreciate his responsiveness and didn't want to work with anyone else. If the car was not available when he gets back, we would just work to find another that met expectations. The relationship and the communication of the sale was more important then the actual car itself. I appreciate the time and dedication both of these employees delivered and hope that you share this positive review with them as well. More

by kme590 Verified Customer Verified Customer

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Great client service Hadi Eslami is absolutely amazing he respects your time and keeps you informed of the whole process. No surprises There is no reason to look at any Hadi Eslami is absolutely amazing he respects your time and keeps you informed of the whole process. No surprises There is no reason to look at any other dealership More

by EDMONJACOBSON Verified Customer Verified Customer

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Mark Ravin No one better than Mark Ravin. Customer service at its best consistently for the last 15 years I’ve done business there. He is exemplary No one better than Mark Ravin. Customer service at its best consistently for the last 15 years I’ve done business there. He is exemplary More

by J.IKENS Verified Customer Verified Customer

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Service My car had a drivetrain issue afterhours and the service team and Hadi Eslami were quick to schedule me a service appointment the next day with a loan My car had a drivetrain issue afterhours and the service team and Hadi Eslami were quick to schedule me a service appointment the next day with a loaner. They were courteous, prompt, and highly professional. This is the reason why I buy/lease all my cars from them and recommend my friends to them. More

by DENNISLEEMD Verified Customer Verified Customer

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Returning customer a "Great Experience Again". I have had nothing but a Great experience at this dealership. I just purchased a 530I XDRIVE and Ahmed Jabrane was outstanding. I had a minor thing a I have had nothing but a Great experience at this dealership. I just purchased a 530I XDRIVE and Ahmed Jabrane was outstanding. I had a minor thing and he got it resolved instantly. I have been a returning customer to this dealership for 15 years and 4 cars, this is why I keep going back. More

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Another Amazing Experience ! I can’t say enough great things about Hadi Islami. This is my second time purchasing a BMW from him and the experience was seamless. Hadi is honest an I can’t say enough great things about Hadi Islami. This is my second time purchasing a BMW from him and the experience was seamless. Hadi is honest and professional and a pleasure to work with. Wouldn’t buy a car from anyone else !! More

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Hadi Eslami, personable and always available to help. I've been leasing BMWs with Hadi for over 10 years. I've always found BMWs to be amazing cars to buy but I also need to know that I will get great ser I've been leasing BMWs with Hadi for over 10 years. I've always found BMWs to be amazing cars to buy but I also need to know that I will get great service as well. Hadi has definitely delivered on all levels. He knows what cars are the best fit for me and understands what I look for in the style and performance of the vehicle. If there's ever a problem, he makes himself available to follow through and get it resolved as quickly as possible. I really rely on my car so this really means a lot to me. I will continue to lease with Hadi in the future. More

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